Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

With reference to our Customer ID : [protected], we are informing that we are facing High Voltage Problem.

Please solve this matter immediately.

Sanjeev Chowdhary
M- +91 [protected]

I am having Consumer ID [protected]. In the Bill for the month of May2020, payable in July I had fully paid the bill amount of Rs9720/-for 1026 units and nothing was kept in abeyance. In subsequent bills however on the back of the bill it is being shown that I was charged for 496 Units only and charges for 530 Units were kept in abeyance, which is wrong and every month i am paying an additional amount of Rs 540/-.
Kindly ensure that extra payments already made are adjusted in the next bill and there should be no such addition in the subsequent bills.

Customer ID- [protected], Consumer No. [protected], MeterNo- 4370144, Tusar Kanti SASMAL, For the month of Mar 21 you have sent bill amount Rs. 760/- where I found my meter reading you have taken on 25/03/2021 as 9390 I.e and it was counted 111 units., where as, as on 13/04/2021 my meter is showing 9352. Kindly explain me how You had taken 38 units in advance reading 19 days before. This is really ridicules. Send your representative who will take correct reading for consumer. Now please rectify the bill and regenerate online or off line bill, then I will able to pay the bill in time. My register mob [protected] and email it- [protected]@gmail.com, .If any doubt or ambiguity pls call me or physically check the meter . Thank u.

Dear Sir/Mam

I have been getting excessive electricity bills for the past 1 Year since lockdown and I am not getting any resolution from the company end.
My customer id-[protected] and my consumer id-[protected].
I would request to kindly refund the excess amount or adjust it in the upcoming bills.
Month Amount
Dec-19 2040
Jan-20 3070
Feb-20 720
Apr-20 1030
May-20 1840
Jun-20 3020
Jul-20 7480
Aug-20 11880
Sep-20 16480
Oct-20 5110
Nov-20 8910
Dec-20 11390
Jan-21 13720
Feb-21 16070

I am hereby attaching the bills amount that I have been getting for the last 1 year.

With Regards
Santosh Kumar Jain
[protected]

Voltage down, hence lift operations is getting stopped

My Customer ID [protected] and my bills are coming high in the evening m not staying in the house also. Would request to pls chk the meter if there is some issues .

Rahul Mohta
[protected]

This is to bring into your kind notice that electricity bill for Sarmila Chatterjee, Customer ID- [protected] Consumer type: Domestic for January, 2021, Bill no. [protected]/01211 dated: 26/02/21 Amt: Rs.510 was paid via UPI(YONO SBI)amounting Rs.500 on 28/02/21 from UPI ID [protected]@sbi at 8:58am Ref.No.[protected], still during the billing period for the month of February I received a green bill with notice of electricity supply being terminated if not paid the amount of Rs.1020 which was the sum of the amount of February and January within the aforesaid time.
This raises concerns to me and I want a thorough inspection of this event. For validation I'm sending screenshots of the UPI fund transfer.
Thanking you in advance,
Sarmila Chatterjee
2nd floor, FL 201
46A/20, Sibpur Road
Howrah- 711102
[protected]

Dear sir
VERY VERY URGENT AND NEED HEPL
Address 432/1 GT Road Howrah shibpur kazipara(711102)
The land lady Name chanda devi does the power theft, she has hired a local electrician and steals electricity and supply it to there tenant @ of 500 per house she is stealing government electricity and making income
she blackmails there tenant if they don't buy electricity from her she would cut the water supply.
please forward this message to CESC west Bengal.🙏🙏🙏🙏🙏

Dear Sir,
I paid my Electric bill worth Rs-1810/- through paytm payment gateway.. my bank account was debited but transactions not successful. Show in my bank statement that paymet to One97 communications..

OTP for online purchase of Rs. 1810.00 at ONE97 COMMUNICATIONS thru State Bank Debit Card 4591*****18 is 438840. Do not share this with anyone.

Dear Customer, tx#[protected] for Rs1810.00 by SBIDrCARD X6718 at HDFS2I05 on 27Mar21 at 15:12:23. If not done forward this SMS to [protected]/[protected]/[protected] to block card.

Dear Sir,
Respectfully, I would like to bring to your kind notice that your employees/agent came to my premises & talked to us roughly regarding lack of sufficient space and went hurriedly within one/two minutes without doing anything/any work.
I have paid Rs.2000/- as per your bill.

It may also be intimate to you that previously, the present meter was installed by your employee/agent without speaking anything.in the same space and location.

Now, your present team was not co-operative. Now, I am requesting that you please send your team at the earliest to upgrade the meter.

I have also received a message from your end and also status of application in your website, it was found that 'Our team would visit your premise on 22/03/2021 and upgrade your meter, to enable you to use the Air-Conditioner(s).'
In the situation, you are requested to send your team again for the said work

Goutam Biswas
Consumer No. [protected]
[protected]

I, J P SHARMA, IS ONE OF THE RESIDENT OF BLOCK-I AT BUDGE BUDGE INDUSTRIAL HOUSING ESTATE, 24 PGS (SOUTH) HAVING MY CONSUMER ID [protected] WISH TO STATE YOU THAT GOVERNMENT RAISED THE OUTSIDE PATHWAY of many building including BLOCK I, AND CONTINUED THE SAME raising of the road by plastering even INSIDE THE BUILDING staircase floor. BECAUSING OF THIS RAISING OF FLOOR THE GAP BETWEEN THE FLOOR AND METER BOX IS NOW VANISHED AND THE WIRES ETC ARE LYING ON THE FLOOR MAKING IT A FIRE HAZARD. IT WILL BE INVARIABLY UNDER WATER DURING RAINY DAYS AND AN ACCIDENT IS JUST WAITING TO HAPPEN.
I HAD INTIMATED THE SAME OVER PHONE TO SOUTH WEST REGIONAL OFFICE OF CESC BUT ONLY TO LISTEN THAT CESC WILL FIRST RAISE THE BILL IN THIS REGARD AGAINST THE COMPLAINANT AND ONLY AFTER THE PAYMENT SOMETHING WILL BE DONE. TILL THEN LIVE IN FEAR. TAKE THE RISK.
You are requested to immediately take steps for the upliftment of the meter box to prevent any untoward incident.
My email ID: [protected]@gmail.com

All compliance fulfilled on 11th march 2021. Document on portal showed meter fixed on 16th March 2021.but till date no meter fixed .and when tried to check on portal it shows no data found .
Complained many time but in vain.

Re : Consumer No. : [protected]
Application for Additional Load for Air Conditioner(s)
Dear Sir,
Respectfully, I would like to bring to your kind notice that your employee/agent came to my premises & talked to us roughly regarding lack of sufficient space and went hurriedly within one/two minutes without doing anything/any work.

It may also be intimate to you that previously, the present meter was installed by your employee/agent without speaking anything.in the same space and location.
It is to mention here that your present team was not co-operative. Now, I am requesting that you please send your team at the earliest to upgrade the meter.

I have also received a message from your end and also status of application in your website, it was found that 'Our team would visit your premise on 22/03/2021 and upgrade your meter, to enable you to use the Air-Conditioner(s).'
In the situation, you are requested to send your team again for the said work.

With best regards

Goutam Biswas
[protected]

Hello CESC Concern Team,

I got a blue bill with a disconnection notice showing that Rs 1952.15 is due for month Jan'21.

For your reference I paid all the bills as below[Also in lockdown period Rs 4800] -

Pay date 04-FEB-2021 Amount Rs 1980
Pay date 04-JAN-2021 Amount Rs 790

Please look in this matter and I can show the payment receipts.

Note : Also attaching the biil what I got for the month March, 2021

This is regarding inflated billing for my electricity connection with Consumer No. [protected]. Please note my home is vacant & there is no electricity consumption since last 1.5 years. However, I see adhoc meter reading updated on my monthly billings & it is creating outstanding amount of Rs. 2, 070/-.
Looking into my past billing details, I see August 2019 bill reading as 2414 units which was paid in September 2019 (before due date). Since July 2019, I was out of my home & there is no consumption. However, recent billings for Jan’21 shows meter reading as 2723 units, whereas actuals meter reading shows 2414 units. As the home is vacate for more than 18-19 months there is no power consumption since July 2019.
Request your kind effort to align the billing & meter reading as per actuals consumption & highly oblige me. Appreciate & looking forward for quick action on my request to correct reading & send me fresh bill.

Consumer No. – [protected]
Amount outstanding – Rs. 2070/- (Unpaid)
Meter Reading (as per billing) – 2723 Units (Inflated reading)
Actuals Meter reading (photo meter attached) – 2414 Units (Actual reading)

Loadshedding at Banku Bihari Ghosh Lane Belur math, Howrah, .

Dear Sir/Madam,
As the reference of previous email sent from [protected]@rpsg.in on dated 10.3.21 2.40pm I went to my bank and they informed me sbi has cleared my payment of Rs 1170 on account of CESC JAN 2021 payment.
So this is cesc's fault that payment not being updated after 3 working days.
My bank passbook copy as well as statement is attached along with google pay payment successful screenshot.
Kindly update it otherwise Refund my Rs 1170 deducted from bank account.
Thanks and Regards,
Amiya Kumar Sau
Consumer No: [protected]
Customer Id: [protected]
Mob No: [protected]

Dear sir/ madam,

Huge unit meter reading has been issued. If you notice my previous bill that I don't stay in this house much. Sometime one or 2 days a month. But this month meter reading came as a shock 534 unit. I assume somebody has tempered my meter and using it in illigal way. Please look into the matter and solve it in urgent basis.

Consumer no : [protected]

Sudeshna roychaudhuri
[protected]

Dear sir
with reference to above cusmoter id bill excess from last 1 year so please check and rectify as early as possible.

thanking you
yours faithfully
vikash kr goel
[protected]
[protected]@rediffmail.com

Fluctuations of electricity