Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

I am quite shocked to receive the electricity bill of rs. 20, 310/- for my house for the last two months. It is just not possible to have used so much electricity in the last two months as i have enclosed the normal usage and rate of amount as per the normal usage.
There seems to be a mistake in the reading for the last month; the meter readings are also not actual as the number o[censored]nits consumed.
Please rectify this mistake at the earliest so that i can pay the actual amount.

My mobile number which is given currently has been changed due to some reason. My old mobile number is [protected]. And my new mobile number is [protected]. I request you to change my old mobile number to my new mobile number. I want to change this number because that sim has been damaged for which i have to change my number. I am facing problem in getting messages from cesc and cannot pay the bill online. So, i request you to change the number.

I would like to draw your attention regarding the fact that the electricity bill amount generated in the name of chanchal kumar saha, consumer no - [protected], customer id - [protected], address - 4/2k/88, ho chi minh sarani, kolkata - 700061, in the month of may, is unusually too high. The bill amounts for the previous three months were respectively rs. 2890, rs. 4670 and rs. 3200. These were paid online in time. But for this month, the bill amount has risen to rs. 16, 490/-. There has been no overusage of electricity and hence, i am clueless regarding the havoc increase in bill amount in this month. Rs. 16, 490/- is too high to be paid and i cannot afford it at this time of crisis.
To conclude in these circumstances, i would therefore kindly request you to oversee this matter within due date (18th july, 2020)

Bill for may 2020 unusually high. Rs 3250 paid on line from a different id. Pl verify amd confirm to my own id [protected]@gmai.com.

Dear sir,
This is to draw your kind attention that i have received a huge bill due to illogical estimation in the last month consumption. Average of last 6 month can't be the proper logic as it is having winter months. If you look into the same period in the last year it can give a close estimation for the same. My last month consumption was shown 197 units only but in the last year in the same period it was 330 units (This year it may be some more units as we are working from home). I have calculated my billing and come to a result that i was charged rs. 710.39/- (Only on energy charges with out any tax) high due to this wrong estimation on your part (I believe it was not unintentional). If i consider the tax it will be more than rs. 800/-. I have calculated it considering if you estimate the unit consumed as 330 (As in last year) against 197 unit which was charged illogically.
It this pandemic situation most of the people are suffering for their bread and butter and this illogical calculation will no doubt put us in further trouble.
Requesting your good-self to reconsider the same and rectify it before the due dates (10/07/2020).
Thanking you.
Jayanta pal

Consumer number : [protected]
Customer id : [protected]
Bill amount of rs10000 for month of may'2020 is quite impossible for me to pay. I am sure that the meter was not read and amount imposed on me perforce.

You are requested to consider and recheck the meter.
Your kind co-operation is highly solicited.

Complaining for huge bill against customer id : [protected] (Consumer number : [protected]) for my'2020.
We have paid bills for every month, there were no dues and we have no such usage that bill can be amounted to 10, 000/-. We are quite incapable to bear this. Kindly recheck the meter and consider the bill.

We will be highly obliged for your consideration.

Respected sir/ madam,

I am anjan kumar sadhak, my consumer id :[protected] & customer id: [protected]. My electric bill amount for the month of may 2020 is rs. 3590. The current due date of payment is 16 july 2020. But i am unable to understand that i was not at home for 15 days in between and i do not have any air-conditioner in my house. How would be my billing amount so high. My average units consumption for every month...

Dear sir,

I got a huge amount (Rs.3640/-) for the month may, 2020. The amount can't be so high.

I am requesting your kindself to please look into this matter. And solve the problem as early as you can.

Thanking you,

Yours faithfully,

Barnali bose

Reference consumer id [protected]. Consumer no: [protected].
From march onward to till date meter reading not taken. But bill amount of the previous month (May 2020) was very high.in this bill present reading shows 12835 but current reading shows nil but unit consumed 4173 which was unjustified though the meter was not reaching consumed reading/unit till date. Complain given to cesc howrah regional office also in online docket no. 4120952. But till no result shows. We would request you rectify the unit consumed by physical checking of the meter and corrected the bill accordingly.

My consumer number [protected].
Generally we received a bill within 300-350 inr but this month we received a bill of 28190 inr.
Cesc is not addressing our concern or sending any revised bill.

Sankar kumar roy, building mig (2) no 8,
Flat no 13, phase ii,
Golf green urban complex,
Kolkata 700 095.

Consumer no [protected]/ customer id [protected]

Type-domestic

Bill for 5/20 (Rs 1400) which is paid, is absurdly high & highest so far, pl investigate and let me know.

My customer id of cesc electricity bill is [protected]. During the month of may 2020 cesc has raised bill of rs 10850 which is more than 6 times of normal electricity bill. We are not in a position to pay this exorbitant charged bill which should be justified and amount may be adjusted.

Received your bill dt. 20-06-20 for the month of may/2020 on 29-6-20 and shocked to see the billing amount of rs.2600/-.
Fact of the case :
That you have raise bill for the month of feby/20 of rs. 535/- in lockdown period last meter reading unit was 3924.
Thereafter your office raise bill on assume last year basis whereas reflected unit 108 for the month of march/20 and unit 67 for april/20 during lockdown period.
That after your person taken present meter reading unit 4453 on 13-06-19 and you have raise bill for the month of may/20 for unit 354 of rs.2600/-.
Sir, after march/20 & april/20 balance unit you had raise bill in may/20. So for the month of may/20 billing amount is higher as per unit rate slab calculate by cesc. The calculation as under :
For 354 unit energy charges rs.2506.83 plus fixed damage charges rs.105 plus meter rent rs.10/- total rs.2600/- (Aprox).
Sir if you are calculate total unit in average basis [ 4453 – 3924 = 529 ] it will be every month unit 529/3 = 176 (Apx).
As per your calculation energy charges for unit 176 should be for the month of march & april/20 rs. 1116/- plus fixed damage charges 105/- and meter rent 10/-, mcva ra.20/- total billing amount should be rs.1251/- per month.
Kindly note that i had already paid rs.1780/- on 01-16-20. So unpaid amount should be (Rs.1251 x 2) – 1780 = rs.722/-
For may/20 billing amount should be rs.1123 + rs.20 + rs.105 + rs.10 = 1258/-.
As per my calculation, this month (May/20) my bill should be rs. 722/- + rs.1258/- = rs.1980/- instead of rs.2600/-.
Therefore you are being requested considering the above fact, kindly re-calculate bill for the month of may/20 and send me the same in my e. Mail so that i can paid as early as possible.

I have paid my both bills through online banking today(25/6/2020) but CESC is showing that the Electricity Bill for may 2020 is unpaid. E-receipt has not been generated but the amount has been debited from my bank account.
Customer name-smritikana naskar.
Customer name-paritosh kumar naskar
Customer id-[ [protected]]
Customer id-[ [protected]]
Kindly give me receipt of payment and update system

I sri uddipta sarkar (Customer id - [protected]) am very shocked to note the bill amount of may2020 which is 6660.00 (729 units) and which is impossible for one month's consumption. As the due date is 01.07.20 please rectify it and send me the revised bill at the earliest or do the nedful. As amphony attacked, we were powerless also for hours after hours in those days. Hence requesting you again to enquire of it and survive me.

To whom it may concern,

Due to nationwide lockdown from march 20, physical meter reading was not possible for the bill month of april 20, may 20 & june 20.

It was said that estimated bill as per previous year's consumption will be claimed which is quite understandable as well as acceptable.

However only in bill month of april 20, 141 units were claimed which is same as april 19. Claimed units in bill month of may 20 were 151 units which is less than may 19 bill of 204 units. Similarly only 144 units were claimed in june 20 bill which is much less than that of previous year's bill of 253 units.

Now, as physical meter reading has been started again, this rest of approx 152 units will be added up with this month's consumption, resulting a huge bill amount as it will go up to higher slabs due to your tariff system.

Therefore i would like to claim a tariff benefit from your end to ease up the burden of high bill in this hard situation.

Thanking you in anticipation.
Asoke kumar dey,
Consumer id: [protected]

Victim of cesc unjustified billing

Check below points:
1. Average electricity bill amount is rs 600 to rs 650 every month. Last month electricity bill issued by cesc the amount is rs 4040 including may bill rs 630 which is due. So the latest bill amount is more than rs 3300 which is unjustified and not accepted.
2. Average unit consumed every month is between 100 to 120. But last month bill it is showing unit...

In reference to custID:[protected].
I have recieved a bill of Rs2000 for the month of May. Is this a joke? I just have two fans, two Led bulbs, and a fridge which runs at regular basis. And my regular bill never goes beyond 1000. The bill shows 285 units comsumed between 14/05/20 to 11/06/20. Inspite of three days power cut due to cyclone in this period of time, how can I consume 285 units when my usual consumption is approx 120 units. They are overcharging because of their restoration charges of the damages caused by cyclone amphan.

Dear sir/mam,

This is in respect to the incorrect method of billing the electricity for the last three months.

The bill for the month of may is inclusive of the unit for the last 2 months which was not accounted for in the previous bills. Thus the bill represented 479 units.

Now since we have received an accumulated bill due to such unavoidable circumstances, the total bill amounts stands higher due to higher rates applied when the units rises above a nominal standard set by the company. This isn't justified and the customers are supposed to receive a revised bill wherein on the basis of the last year an approximate usage can be charged for each month or the entire bill should be charged at the basic rate and not on the set standards.

Due to such negligent behaviour the end customers are forced to pay the higher unit slab charges in spite of normal usage. I hope you understand the intensity of this mail and respond in the quickest way possible with a proper solution.

Please refer to the below bill details and attached bill for your reference:
Consumer no. ([protected]).

Regards,
Ruchika kedia
[protected]