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Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

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Updated: Apr 8, 2026
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Calcutta Electric Supply Corporation [CESC] reviews & complaints page 32

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A
Ashay Agarwal
May 28, 2020
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Ever since 20/5/2020 we are not having any electricity at our plant. It has been over 8 days and we are struggling very much since there is no electricity to run a pump we are all without regular water supply.
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    Sankar Basu
    May 28, 2020
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    Address: CESC,KOLKATA,INDIA

    Supply off till 20/5/2020, after the disaster of amphun.
    Cosumer no:[protected]
    Customer id:-[protected]
    Meter no:4620815
    Please do the needful at your earliest
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      Nilofer Begum
      May 28, 2020
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      Address: P-18 Taratolla Road- Kolkata 700 088. CESC House Chowringhee Square, Kolkata 700001

      I write on behalf of my mother, residing in 8/5 mominpore road, kolkata 700023 with customer id: [[protected]]. It has been 124 hours since 22 may that the power supply at her residence has been disrupted. Numerous calls and emails to helplines haven't been of any help. It should be noted, all the flats and houses without power there, inhabit elderly residents, and living in isolation in any case due to the covid situation. Living without electricity, and as a result - no water, no food (Food in the fridge have gone stale), no phone contact, for consecutively more than 124 hours amidst social isolation is an enormously traumatising condition. Due to the pandemic, families are separated and cannot help with their presence. It is a similarly worrying situation for my family as well.in a desperate effort to help my mother i write this, hoping that cesc will finally take notice of this ordeal and will restore the electricity. I would also compliment the cesc workers for their work under the extraordinary amphan situation. I trust that the same effort will be taken to restore the power supply at my mother's residence just like it is being done for the other parts of the city. Thanks.
      May 8, 2021
      Complaint marked as Resolved 
      Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
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        S
        Sujit Kumar Shaw
        May 26, 2020
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        Address: Akra jagnath nagar, Hari sabha

        Dear concern,

        In our area since 7 days there in no electricity kindly help to resolve.
        Please find tokens number05014154

        Regards
        Sujit
        [protected]
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          tdnd0308
          May 26, 2020
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          Address: 171 North Balia, 43 Trikone Parkw, Garia Stn Road

          In reference to consumer id [protected], c no [protected] and meter no 4417951, i, tathagata datta inform you that no electricity is consumed in last few months as it is kept locked. But unfortunately in the bill for march and april 116 and 60 units have been shown as consumed, after adjustment rs 760/- and rs 950/- have been shown as bill amount. Now the meter reading is 7766 though 7773 was shown as previous reading in the bill for march which is absurd.in the financial crisis due to lock down it is impossible to pay those amounts after fulfilling my different obligations. I am ready to pay the justified amount like meter rent and other fixed charges for the two months (March & april). Please, necessary steps may kindly be taken as i can submit the justified amount.
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            S
            Somoresh
            from Delhi, Delhi
            May 26, 2020
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            After 6 days of cyclone 'amphan ', electric supply has not been provided to nsc bose road, netaji nagar, kolkata -1. The people of this locality is facing very difficulty wantof the same. Please do needful action at the earliest
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              TanmayM74613540
              May 24, 2020
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              Address: 1/13 kalipur road,, shakuntala Park kolkata 700061

              We have a serious issue my location is biren roy road shakuntala park kolkata -700061... My locality have problem faced at last 30 days.. Plzzz sir we humbly request that plzz.. Contact [protected]
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                R
                rekhamanna
                May 24, 2020
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                Sir/madam,
                My home is closed since 23rd march till now due to corona pandemic situation. I have received a bill of rs.310 for a consumption of 53 units. How can it be possible that a meter which is not used for that period consume 53 units.
                My customer id : [protected]
                Please provide me the refund for the bill and check my meter for any fault.
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                  S
                  Sankalpa Chakraborty
                  from Kolkata, West Bengal
                  May 24, 2020
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                  Address: New Shakuntala Park Housing, Biren Roy Road(W), Sarsuna, Kol-700061

                  We at new shakuntala park housing, biren roy road (W), sarsuna, kol-700061 have not had power since more than 80 hours now. The people who visited with electricians mentioned the damage was not too much.. Yet we have been receiving no response at all. Its being extremely inconvinient for us to carry on like this.
                  Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
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                    Sankalpa Chakraborty
                    from Kolkata, West Bengal
                    May 23, 2020
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                    Address: Kolkata
                    Website: cesc.co.in

                    More than 72 hours of power cut in our area. (New shakuntala park housing, biren roy road (W), sarsuna, kol-700061)
                    We have been struggling with power cut issue and the personnel who visited said it was not any major issue to be fixed. Yet there has been no action taken yet. We now are having trouble with water supply due to disruption in electricity as well.
                    Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
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                      R
                      roykunal
                      May 23, 2020
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                      Please arrange to provide power supply to my residence in bhagaban chatterjee lane area (Road from ichapur water tank towards kadamtala market).

                      We are unable to get drinking water due to this reason. I am having a 2 years old baby at my home.

                      Please take necessary arrangement immediately
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                        Kabirsid
                        May 23, 2020
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                        Address: 6/a maijuddin zamadar lane kolkata 700017

                        My customer id [protected] residing
                        At 6/a maijuddin zamadar lane kolkata 700017.for the last few month
                        I am receiving very high electricity bill from CESC Kolkata. I am using 4 tube light 2 fans and 1 tv but the Electic bills are coming above 1150 on April 2020 .which is very much high than what it should be.
                        I have a doubt either Electric Metre is not working properly or someone is doing Electric theft from our metre.
                        So this is humble request to you please check and solve the problem
                        Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
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                          P
                          pom kar
                          May 22, 2020
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                          Please reply to message. No power in garia locality.
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                            Parsenjit Roy
                            from Mumbai, Maharashtra
                            May 22, 2020
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                            Dear cesc team
                            This is infrom thar our house today no electricity connection please solve problem as soon as possible. My consumer. Id: [protected].
                            Thanks
                            Prasenjit roy
                            Ph no [protected],
                            [protected]
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                              P
                              pom kar
                              May 22, 2020
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                              Address: Cesc

                              No power at garia area. Let us know when it will be back.
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                                S
                                Sayan San Bose
                                May 22, 2020
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                                Address: 49, Naskarpara Road Kolkata 700041

                                Due to the Cyclone Amphun, there has been a power cut in our locality since 20th May, 4:30pm. The power supply in our area has not yet been restored. People are facing a lot problems due to the current situation as most daily chores are now in a hault due to power cut. Please do look into the situation and take action as soon as possible.
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                                  Nadz88
                                  from Howrah, West Bengal
                                  May 22, 2020
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                                  I understand due to amphani various services have been interrupted.

                                  However this is now extreme as after lodging the complaint still didn't see any actions from cesc.

                                  In my locality people do have electricity in their apartments and houses however in our building there is still no power.

                                  There are old people and kids that are facing a lot of trouble.

                                  Please review docket [protected] and restore the power immediately.
                                  Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
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                                    R
                                    ranit bag
                                    May 22, 2020
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                                    I Ranit bag resident of 109/17 SNN Ganguly road howrah..complained of no electric supply for last 3 days. Yesterday Cesc repaired wires .but no electric supply got till now. Pkeaee take immediate steps ... customer id-[protected] and [protected]
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                                      8
                                      89ritu
                                      from Kolkata, West Bengal
                                      May 22, 2020
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                                      Wrt to. Consumer no. [protected] several complaints has been made but not yet restored... Everytime they are saying work in progress... It now. More than 36 hrs without electricity and its getting tougher as my mom is diabetic cant bear heat... Also no water in house... Half of the phases has already been restored in jawpur area day before yesterday itself... Half is pending... Kindly do the needful...
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                                        Poulami Dey Chakraborty
                                        May 21, 2020
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                                        Address: 44/38/1 howrah

                                        Power cut due to Amfan Cyclone. A tree uprooted. Address-44/38/1 Naskar para lane B.garden HOWRAH-711103. Phone no-[protected].
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