Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

Consumer no:[protected] customer id:[protected] name:santwana bagchi. I am 84yrs of age & bedridden. That is why i have to stay in my daughter's nearby house for nearly two yrs. My house is under lock & key.in february i have not got any message regarding meter reading & meter inspection also. Why do i have to pay rs.910 as electricity bill for the month of feb 2019 without meter inspection?

Sir/madam,
This is to inform you that i have one domestic meter bearing consumer id no. [[protected]] in the name of suchandra barai of 20/15, alipore road nimta, lp-lp-12/14/1/1, kolkata 700049. I am shocked with the bill vide bill no. [protected], bill date 06.03.19 when. I have noticed on bill that previous meter reading mentioned * and present reading mentioned 729, unit consumed 8578, total units 8578, energy charges 75864.91/-. As per the bill last six month consumption details as follows i, e - 09/-18 — 197 units, 10/18 — 106 units, 11/18 — 109 units, 12/18 — 112 units, 01/19 — 116 units, but 02/19 — 8578 units.

I don't understand the actual reasons behind it. I am earnestly requesting you to send your representatives for physical verification of my meter.
You also send notice of disconnection due to nonpayment last three month total amount due (711.05/-+735.69/-+740.85/-=2187.59/-).
Thanking you.

Sir/madam,
After my transfer to delhi in 2009, my mother was staying there. However, due to her health conditions of old age related problems, she could not stay alone there, leaving the flat vacant since january 4, 19.
Being an obedient indian citizen, i regularly pay the bill as and when generated either offline or online.
However, this time (February'19) when i wanted to pay the bill through online, it is seen online that "the bill for this consumer number has not been generated yet" reflected in the bill details. It is not generated perhaps due to no use/ non-consumption of electricity since my mother's shift from the flat on 5.1.19 and it will continue in this way except my visit to the flat sometimes during my leave period till transfer back to kolkata.
It is therefore, requested to kindly regularly generate the bill of my ca no.[protected] ([censored]al chandra ahikary, b-35/002, peerless nagar, sodpur).

I tried to pay my electric bill and paid inr for february 2019 bill. Money was 1220 deducted and payment from my sbi account was shown successful. But then browser showed some error. I again checked but found that receipt of payment is not given in cesc website. It again gives the option to pay bill instead of receipt when i entered my consumer id. Details of transaction: [protected] consumer id: [protected]consumer no [protected]kindly give me receipt of payment and update system such that it shows payment done.

Sir, i have paid twice rs.1690, the electricity bill of january 2019, against the customer id as mentioned at subject matter through paytm wallet on 01.03.19 and sbi debit card 03.03.2019 (Operator reference no. 19030310314808000254698081280950230119700000002365)
Due to some technical fault of paytm. Therefore, it is requested to you to adjust the amount from the next bill.

Please intimate me the action taken.

Thanking you,

Tapan kumar indu
Mobil : [protected]

Your jan 19 bill shows units as 6061 in stead of 6001. The amount was 675 for energy chgs. Which shud have been rs.284.in feb 19 it was 3 units reading making energy chgs. Of rs.15 means total of rs.690. But i[censored]nits taken were correct my energy chgs would be rs.284 for 55 units in jan & rs.330 for 63 units in feb. Thus total shud be rs.614 in stead of rs.690. Due to inadvertant reading i had to pay rs. 76/- (Rs.690 - rs.614) more which kindly arrange to adjust in march bill sir towards energy charges.

Dear sir/madam,
I have applied for cesc meter installation on 15 th feb 2019 and got offer letter on 19 th feb and Paid Rs 21150 as security money on 20 th feb2019. I received information from concerned official as order has been passed for me on 20 th evening and meter will be installed within two days .but unfortunately meter is not installed yet. I have tried to follow up all the way by whatsapp message and by various call to concerned official but i did not get any response . At last day before yesterday i had lodged complain through mail [protected]@rp-sg.in and superfirstexpress . and today i tried to check meter installation status and i become shocked to see my application is closed without any reason and without any information. So it is my humble request to you please consider my problem sympathetically and solve the issue.

with regards
santosh kumar suman
Ref 16/03861/19
mob [protected]
flat no 13, yamunotri tower P
Godrej prakriti, sodepur

Sir.
With due respect & regards i am a customer no [protected] for last 35 years any paying average bill of rs 4.000 every months. Street light post no lp - 111/15/1 in front of my house has no street light for last 35 years. Due to long distance of pole no 111/15/0 and 111/15/02 entire distance became darkness during night.
Under the circumstances i would like to request you please provide one street light in pole no 111/15/1 to overcome darkness for trespassers in this lane otherwise any unwanted happening may occur in future.
Dilip kumar chatterjee
Consumer id [protected] and [protected]
Near l pukur milan mandir
Pole no 111/15/0 to 111/15/02
Konnagar hooghly west bengal 712234
Mobile no [protected]

My mobile number which is given currently has been changed due to some reason. My old mobile number is [protected]. And my new mobile number is [protected]. I request you to change my old mobile number to my new mobile number.
Customer id [protected], i am facing problem in getting messages from cesc and cannot pay the bill online. So, i request you to change the number.
Thanking you.
Consumer name: (Late) gobinda chandra das.
Consumer id [protected]
Ichapore. Pin 743144
25 february, 2019

Customer id no. [protected]

Dear sir,

Electricity monthly bill is at present registered in the name of other mail id and thus i do not receive any prior intimation of my monthly bill. So request you to change my mail id to [protected]@rediffmail.com.

Please confirm your acknowledgement in my corrected mail id.

Kind regards
Kalyan kumar kundu...

Dear sir,

We are consumer of cesc, consumer no - [protected]

But since last few months, it came to my notice that, the common bill of our flat is not getting delivered. Rather, a message is being sent to my mobile no.[protected] with the bill details.

Consumer id - [protected]
Sankar chatterjee
44 paresh majumder road
Unik park

We would like this common bill (Hard copy) to be delivered at our premise address (498 p majumder road) as before. Please note this is common bill, so hard bill is required.

I would request you to look into the matter and take necessary action at the earliest to resolve the issue.

Thanks & regards
Saugata chakraborty
498 p majumder road
Kolkata - 700 078

Today at 4pm to 4.30pm one unknown person was knocking bell, purpose of meter checking. Before opening door i want to identify the person by his name but he refused to tell and showing threatening attitude. I am doubtful about his attitude it's a huge matter of my household security and worried about my meter checking report.

Regards,
Debasish mondal
Customer id - [protected]

I sougata mukhopadhya cesc consumer no.[protected] & my father binoy kr mukherjee consumer no. [protected] a seniour citizen 80+ old man.
Last three month i got sms from cesc that meter reading schedule date after schedule date got another message that due to inaccessible meter board position inspector arrange for free access and result end of the month a huge amount average bill come from cesc end. We are here last 25 years never been happened before.
This month 20th february again meter reading scheduled this month we are alert about this. Surprise to seen that nobody come for meter reading now 21st feb i got same massage like other moth that due to inaccessible meter board position inspector arrange for free access.
It means some of respected inspector cover responsibility with some wrong statement and every we are unnecessary penalized by a non affordable billing amount.
Please look after that mater asp and save us..

I am consumer of cesc for around last 5 years. My consumer no. [protected]. But since beginning of the year, it came to my notice that, the bill is not getting delivered. Rather, a message is being sent to my mobile no. ([protected]) with the bill details. I would request you to look into the matter and take necessary action at the earliest to resolve the issue.

Ref: consumer id [protected], bill no : [protected] dated[protected]
In my starting reading was 19897 and ending reading was 20061 therefore differnce was 164 unit. But the chargeble unit was 170 (As per your bill mentioned above).
Therefore please take necessary action to resolve the problem by adjusting the excess billing amount in the subsequent bill.
With regard
Tridib kr paul
7, kali prasanna nayaratna lane, lp 32/1, kolkata - 700036

My consumer id is [protected]. This is to inform you that our bills for the last few months have been exorbitantly high and this month it is as high as 11, 140.

I doubt that there is some issue and problem in the meter reading.

Request you to kindly look into this matter on an urgent basis.

Thanks in advance.

Best regards,

Jayeeta pal

I am having few problems from last few days.. We live in 70. Taltala lane kolkata 700014
Sir, the power z out and then back.. The lights fans fridge are automatically turning on and off.. The fans are speeding and slowing plzz look after this matter this is very risky.. Our tubelight also got blast because of this.. We cant on our fridge my neighbours are also having the same problm

Dear sir,
I randhir kumar singh, puchased house from dilip sengupta have a two meters in house cusomer id[protected], consumer no. [protected], & cusomer id[protected], consumer no. [protected], at a location inside our house, now i want to shifting meters box from inside to outside wall new meters box room,
I request to you arrange for shifting meters box as earliest as possible,
Thanking you, randhir kr singh

Respected sir/ madam
I am a consumer of cesc. We want to shifting our meter room, because we make a urban house in government project. As plan wise meter shifting is very urgent... Cesc send me a huge amount of meter shifting bill... And it is very huge amount for provide to me, because we belong a poor family.. And our meter shifting is very urgent for making house..

Please help me with your kind heart.

Thanking you
Tour's faithfully
Jatindra nath mondal
Consumer no: [protected], meter shifting bill no: 05/18824/18/0/1, contact no: [protected], [protected]

Last 02 months i have been billed huge amount in comparison to the same period last year.
I find no reasonable ground for enhanced consumption.
Kindly check it, find out the fault and correct it.
Customer name nupur nandi maiti
Id [protected]
Consumer no. [protected]
Regional office: south regional office
Custom account manager mr. Somdipta chakraborty, sn.com. Executive