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Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

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Last updated May 1, 2024
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Calcutta Electric Supply Corporation [CESC]
Customer Service Contacts

Calcutta Electric Supply Corporation [CESC] Phone Numbers

Toll free
1860 500 1912
2147
655
Phone
+91 22 2225 9157
1057
318
+91 22 2560 4049
265
139
+91 22 2225 9156
209
136

Calcutta Electric Supply Corporation [CESC] Website

Calcutta Electric Supply Corporation [CESC] Head Office Address

CESC House, Chowringhee Square
Kolkata
Kolkata District
West Bengal
India
700001

Calcutta Electric Supply Corporation [CESC] reviews & complaints page 43

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My consumer no [protected]. The bill for the month of oct, 2018 paid twice rs. 1280/-. Operator reference no: 18112414464762000505264621910855171018100000008011 dated 24 nov 2018 and further rs 1280 operator reference no: 181127194909962000505264621910855171018100000015495 dated 27 nov'2018.

On reference to operator they informed that the would not be able to reverse my order [protected] as it has been procesed successfully...
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2pai
from Kolkata, West Bengal
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bill payment not update

Address:Kolkata, West Bengal

I have made a payment of rs. 1510/ via phonepe against my nov'18 electricity bill. Customer id: [protected]
As per phonepe, transaction was successful. But cesc told that they didn't receive any amount. Now i am confused, where my money gone.
Please find the attachments of payment confirmation from phonepe end and mail communication with cesc.
Kindly help me to resolve the issue....
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Subhayan Sinha
from Kolkata, West Bengal
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excessive over billing

Address:Kolkata, West Bengal, 700042

I papiya sinha consumer id [protected]
Bill no [protected].. Is hereby complaining my grievance against excessive over billing... We we were not present in our house... Still the bill amount came around rs 2487... Previous month we paid almost 1900 rupees.. Which was also much more than our consumption.. The ac were off... Fan were turned off all the time.. How can a electric consumption of such magnitude is possible... We don't have...
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Nasrin khatoon
from Chennai, Tamil Nadu
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requesting for newly issued bill

Address:Kolkata, West Bengal

Dear sir,
My consumer id is [protected], i have been reciving high electricity bill for few months bills are coming excess than what actually it should be as we are not using such amount of electricity, plz i request you for a new issued bill so that i can pay the exact amount of bill, its will be highly obliged if you grant my request. Plz keep an eye over this if there is some issue with my meter then check it once...
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sayantika naskar
from Darwha, Maharashtra
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regarding no bill generated for the month of october 2018

Address:Kolkata, West Bengal, 700141
Website:www.cesc.co.in

This is to intimate that i have received bill for the month of october 2018 as no payment required (Net amount :- not payable & due date :- not applicable)
When i have call cesc customer care, they have said that cesc have miss to take meter reading of my connection. They will bill me next month for 2 months units consumed.
This will lead to high bill in the next month which will create a hectic.
As cesc have ridiculous...
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Address:Kolkata, West Bengal, 700037

"consumer name - md yusuf khan
Customer id - [protected]
Consumer no.- [protected]
Consumer type - domestic"

Respected sir,
With due respect and humble submission, i beg to state that my monthly bill has gone up absurdly high from the month of august 2018 which is thrice times of my actual consumption without increasing any load, as you see the below table the units consumed from last year 2017...
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Supu2018
from Kolkata, West Bengal
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abnormally high electricity bill for october 2018

Address:Kolkata, West Bengal, 700097
Website:www.cesc.co.in

Sir my name is papia biswas (Physically handicapped widow woman of 70 years), owner of a flat (Under lock and key) at aa-1/5, deshbandhunagar, 4th. Floor (Lp - 77/7/4/1/0), baguiati, kolkata : 700059. My consumer no : [protected]. Kindly note that i got posession of the flat during the month of september 2018 and from that date the flat is under lock and key as i am permanently residing at ba :118, salt lake, kolkata : 700064 since last 25...
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Shubham112
from Kolkata, West Bengal
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bill unnecessarily too high

Address:Kolkata, West Bengal, 700029

It's winters now and the ac hasn't been used in a long time. Yet my bill is pretty much same to the bill we receive in summers[ with ac on most of the time]. This is absolutely impossible with the current usage. There probably has been some mistake and my last 3-4 bills are probably incorrect. Request you to kindly check the meter and line of my residence asap....
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K
Kuntalika
from Bankura, West Bengal
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electricity consumption

Address:Kolkata, West Bengal, 700047

Customer ID[protected]

Dear sir,
আপনার কাছে আমার বিনীত নিবেদন এই যে, আমি চন্দন সামন্ত আমার কাস্টমার আইডি নাম্বার [protected] . আমার মনে হয় কোন কারণবশত আমার ইলেকট্রিক বিল অন্যদের তুলনায়...
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SantanuRoy1982
from Kolkata, West Bengal
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high electric bills every month

Address:Kolkata, West Bengal, 700082

I am a cesc consumer with customer id-[protected] and i receive very high bills every month.

I live in a falt and whereas the other flat electric bills are comparatively low.

I am receiving bills of more than rs 1500 every month and it is increasing.

I think there is some issue and so requesting you to check the meter or the connection asap.

Regards

Moumita de...
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Vivek Saraogi
from Delhi, Delhi
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excessive billing from july'2018 onwards

Address:Howrah, West Bengal, 711204
Website:Electricity

Dear sir/madam,

Ref: consumer no.[protected]

Based on my usage comparatively last year, the unit consumption has increased without anything being excessively used. My address is 20 abhoy guha road, parvati tower, liluah, howrah-711204. September month bill came around 4410/- and october month rs. 1947/-. Despite several complaint in cesc board they are not accepting the written communication and asking us to...
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shr365
from Kolkata, West Bengal
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not showing the bill payment status

Address:Kolkata, West Bengal, 700085
Website:www.cesc.co.in

I have made the bill payment on 24th november, 2018 an amount of rs 2930 to cesc ltd but it is not showing till now in cesc portal. I have done it through bharat qr payment. The consumer id is [protected]. Please check it and do as needful. I will be happy if the problem is resolved. The account details is:-
The secretary
Surah kanya bidalaya
27a, haramohan ghosh ln.
Kolkata-700 085...
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Sikha malik
from Guwahati, Assam
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new connection

Mr. Uttam paul, adjacent plot of 76/9 south buxara 1st bye lane, p. O - danesh sk lane lane construct a metre box at municipality chhar area to take the connection of electricity. Local people already have lodged a complained to howrah municipality, borough office and local police station. Please not to connect the electricity unless he shift the meter box in an appropriate place of his area legally accepted howrah municipality law. Your...
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G
Goshfam
from Kolkata, West Bengal
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reading taken after 37 days of previous reading date.

Dear sir, today your a employee came to my premises for noting down the reading of my electric consumption after 37 days of previous reading. It means excess 6 days reading will be included into this month's bill with the highest rate slab of the bill. That means i have to pay more than normal.
This is a objectionable bad practice for which your customers like me are pressurised to pay more than normal.
Please prepare my electric...
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P
Piyushbaid26
from Kolkata, West Bengal
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rectification in address

Address:Kolkata, West Bengal, 700004

Dear sir
Ref: consumer no.[protected]
Sub: correction in address

I mr. Piyush baid request your goodself to rectify my address in your records as mentioned below:-

Correct address:

Piyush baid

Alokananda apartment 3rd flr
14b ultadanga road kolkata - 700004

Request u to rectify my address in your record and do the needful.

Regardsbr...
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pulakkd
from Kolkata, West Bengal
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payment not reflecting after 5 days

Address:700079

Paid to cesc rs. 970/- on 30th october, 2018 through upi vide transaction no. Upi/[protected]/cesc/mab.[protected]@axisbank. The transaction was successful and amount debited from bank, but it is not showing in my cesc account till date. I talked with rbl bank also and they said that the transaction was successful and approved. I already shared the screenshots and bank statement with you....
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layad
from Kolkata, West Bengal
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excess payment customer id 50001517345

Address:Kolkata, West Bengal, 700051
Website:cesc consumer grievance

Against above customer ID I have made double payment by debit card as per details given below :-

1.[protected] Rs. 490/- transferred vide No. SBI PG PU [protected].

2.[protected] Rs. 490/- transferred vide No. SBI PG PU [protected].

My request is that this excess payment may be adjusted in the subsequent bill for above customer ID [protected].

my email address : [protected]@hotmail.com...
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from Mumbai, Maharashtra
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very high electricity bill charged

Address:700115

Dear sir

This is regarding electricity bill of my shop charged very high. Actually since last 3 months you were charging high however now it is very high so i am complaining. I also did not pay my bill so please immediately check what is issue and revise my bill as it is not possible so high charges.

Kindly check and resolve at earliest so i can pay my bill soon.

Customer id - [protected]...
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Address:Kolkata, West Bengal, 7000 01

Since march '17 till september'18 average bill value (For the customer ids [protected] & [protected]) is coming in the range of rs 1800 /monthly.

My mother lives in a single room, ac is not functional, washing machine not getting operated for a year.

She is extremely averse to cold and vigilantly monitors to ensures there is no excess consumption of electricity.

All efforts to minimize electric...
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Address:Kolkata, West Bengal, 700019

Respected sir/madam,

This is bring in your kind notice that, i, hashmat fatima (Property owner/ landlady) owned a property at 31/h/3, palm avenue, kolkata - 700019. However, there is one of the tenant named saba nishat has illegally given let out her flat to mr shammim rizvi and they both put together applying or transferring the line (Meter no. Ss[protected] in a fraudulent way as mr shammim rizvi who is into high rent and...
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