Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

This is to inform you that from last 5 to 6 months i am charging excessive electricity bill, which is incorrect. As per my previous months meter reading my consumption unit was also less, but suddenly the bill raised to an excessive amount. I think there is positively a problem in your meter reading or else my meter is not functioning properly. Kindly send your engineer to look into this matter and send me a correct bill as per my actual...

Dear sir,
I am shyamal kanti roy, with cesc customer id - [protected], my registered mobile number is [protected], but i have changed my mobile number to +91 [protected]. I, therefore, request you to change the registered mobile number as +91 [protected] in cesc database so that all e-bill related messages come in the number.
Request you to kindly do the needful as soon as possible.
Regards,
Shyamal kanti roy...

It is very unfortunate that we had a interruption of power supply in our area for 35 minutes in the midst of saptomi.

Please let me know that who will compensate for this valuable 35 minutes of the festival in my locality. I am really shocked with the service of cesc during the festival period.

As we are the valuable consumers we look forward to the uninterrupted supply of power during durga puja....

I tried to the amount to CESC of calcutta through your payment gateway. Amount has been deducted from my state bank account but massage for unsuccessful payment was shown.

Customer Name: Srinibash Sardar
CESC customer id: [protected]
CESC consumer no: [protected]
Bill for: September'18
Transaction Reference no. PSBI[protected]IGAEOACGC6
Deducted amount - Rs. 1230
Date-12.10.2018
br...

Dear sir,

It is observed for a long time that our meter is defective and you are requested to change the meter immediately. We are using 1 tv, 1 tubelight, 1 fan, 1 night bulb (5w led bulb) & 1 (15w led bulb) due to excess unit consumption we are not using our fridge for this we have paid rs. 590/- for the month of september'2018.

You are requested to change the said meter at the earliest.

Thanking...

The customer account manager
Cesc limited, kolkata

Consumer type : domestic
Customer id : [protected] ; consumer no.: [protected]

Dear sir,
Please note that there was an error in the monthly electricity bill for september-2018. You have shown unit consumed as 490 units in september-2018. Where as i have checked (On 9/10/2018 at 8 pm) in the meter box that i have consumed only 261 units (23764...

This is to inform you that from last 5 to 6 months i am charging excessive electricity bill, which is incorrect. As per my previous months meter reading my consumption unit was also less, but suddenly the bill raised to an excessive amount.

I think there is positively a problem in your meter reading or else my meter is not functioning properly.

Kindly send your engineer to look into this matter and send me a...

This is not a complaint. I read few complaints against cesc here and found them so cute because my residence electricity is provided by wbsedcl and at least 4hrs on an average everyday we have power failure.

All you people are blessed to have cesc as your utility service. I wish someday wbsedcl shuts down forever and let cesc take over in barasat areas....

I paid bill for the month of july 2018. The transaction was being processed but then the browser showed that server timed out. I got a message that rs. Xxxx has been deducted from my account regarding cesc. The next time i checked in to cesc, it is not showing the latest bill that i paid now. I think that the bill is not paid and next month i got green bill but the money has been deducted. Please help.
Email id - [protected]@yahoo.combr...

Dear sir,
We like to draw your attention to the following facts happened in 2016. We were immensely obliged for your co operation and helping attitude. We did not face any discomfort in 2017-winter too.
But now we observe that street-lamps are being switched off at 5am on main road (Lalkuthi water-tank to rashbehari avenue-connector). We have been continuing our morning walk throughout the year at same time mentioned in 2016....

My consumer no. Is [protected]
Customer id : [protected]
Name of customer: tapas kr barua
Since last 6 months, i am receiving not payable electricity bill. The use of electricity had been minimal but 'not payable' amount for 6 months is absurd. Please look into the matter why my meter is not being read?
I paid bill last in the month of february 2018....

Hi
Its been our great previledge to have great company "cesc" in kolkata which controls the electric supply to the most part (Almost every part) of kolkata. My experience with this was awesome in burrabazar area (Central kolkata). I had recently moved to north kolkata (Dakshineshwar, alambazar) under kamarhati regional office, and the service provided by this cesc is really pathetic. I cant believe that its the same company that i...

I am Soumyadeep Halder CONSUMER NO- [protected] . I paid July August month’s electric bill 5210 through AXIS BANK NETBANKING on 29/09/2018 at 11:09:P.M.. . Payment receipt not generated. Amount debited from my ACCOUNT. Still not updated in CESC site.Please mail me the receipt at [protected]@gmail.com.

Please look into this matter and update in your app / site the unpaid bill and give me a receipt ....

Power supply in few houses including ours has gone off since last half a hour.
Please note the following details :
Counsumer id[protected]
Customer id : [protected]

Address : 314/1, new station road, po : bhadrakali, hooghly
712232

Poll no. 3/27
We are having very old senior citizen and a student who is having exam preparation to do. But they are suffering alot in intolerable...

Need your action against fraudulent done by @ RAJASHREE ROY.
We have not applied any request for name change. How is this happened without permission of meter ounwer.
I have not signed anywhere in any document for name change and not even submitted through online.
It’s mean it is clearly obvious there is some forgery activity was done by Mr. RAJASHREE ROY.

Please take the necessary action against him...

Respected sir,

With due respect i am b. K. Gupta resident at g-218 battikal 2nd lane garden reach l. P.1/11/1 kol-700024. I want to said that my neighbor syed afsar hussain consumer id is [protected] consumer number is [protected] who is electic theft because he use huge electricty and earn money but he paid a little amount of electric as previous month.

So please take a necessary action as early as posible.br...

Today 13 september, my building connection is lost near around 11pm. I tried to call cesc but their customised servers are busy all the time, even they gave docket number but still not a single person call back or came till now. Now time is 12:01am. Whole building have no electricity. Building number is 4/14, chanditala lane, landmark - agragami math, kolkata - 700040....

Dear sir,

inspite of soo many complaints, no action is taken. Docket no.[protected]copy attached)

my consumer no. Is [protected] and customer id is : [protected].

I doubt that there is some problem in the meter box. Please get it checked. I am shocked with the bill.

This is to inform you that my bill for the month of july & august is very high.

Bill for the month...

Without using ac my bills comes near about 150. Using ac for 1 months my bill was 1800 fair enough but as i discontinued using ac for a month my bill came 750 next month also i did not used ac again bill came 550 again next month no ac bill came 300.. I observed they're looting customers i'm using only fan and light im getting bill of 750, 550 quite strange.. What kind of billing system are you using #...

This is to draw your immediate attention to resolve the issue of mcb distribution box of cesc is getting power off that reported on 24.08.2018 and 01.09.2018 to cesc. The power supply at my home was restored but the main issue was not resolved. It could happen again.
Thanks.
Dilip kumar mallick — m: [protected]
26e balaram ghosh srtte, kolkata 700004
(Near duff school)
Customer id : [protected]
Consumer...