Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

Dear sir,

We are consumer of cesc, consumer no - [protected]

But since last few months, it came to my notice that, the common bill of our flat is not getting delivered. Rather, a message is being sent to my mobile no.[protected] with the bill details.

Consumer id - [protected]
Sankar chatterjee
44 paresh majumder road
Unik park

We would like this common bill (Hard copy) to be delivered at our premise address (498 p majumder road) as before. Please note this is common bill, so hard bill is required.

I would request you to look into the matter and take necessary action at the earliest to resolve the issue.

Thanks & regards
Saugata chakraborty
498 p majumder road
Kolkata - 700 078

Today at 4pm to 4.30pm one unknown person was knocking bell, purpose of meter checking. Before opening door i want to identify the person by his name but he refused to tell and showing threatening attitude. I am doubtful about his attitude it's a huge matter of my household security and worried about my meter checking report.

Regards,
Debasish mondal
Customer id - [protected]

I sougata mukhopadhya cesc consumer no.[protected] & my father binoy kr mukherjee consumer no. [protected] a seniour citizen 80+ old man.
Last three month i got sms from cesc that meter reading schedule date after schedule date got another message that due to inaccessible meter board position inspector arrange for free access and result end of the month a huge amount average bill come from cesc end. We are here last 25 years never been happened before.
This month 20th february again meter reading scheduled this month we are alert about this. Surprise to seen that nobody come for meter reading now 21st feb i got same massage like other moth that due to inaccessible meter board position inspector arrange for free access.
It means some of respected inspector cover responsibility with some wrong statement and every we are unnecessary penalized by a non affordable billing amount.
Please look after that mater asp and save us..

I am consumer of cesc for around last 5 years. My consumer no. [protected]. But since beginning of the year, it came to my notice that, the bill is not getting delivered. Rather, a message is being sent to my mobile no. ([protected]) with the bill details. I would request you to look into the matter and take necessary action at the earliest to resolve the issue.

Ref: consumer id [protected], bill no : [protected] dated[protected]
In my starting reading was 19897 and ending reading was 20061 therefore differnce was 164 unit. But the chargeble unit was 170 (As per your bill mentioned above).
Therefore please take necessary action to resolve the problem by adjusting the excess billing amount in the subsequent bill.
With regard
Tridib kr paul
7, kali prasanna nayaratna lane, lp 32/1, kolkata - 700036

My consumer id is [protected]. This is to inform you that our bills for the last few months have been exorbitantly high and this month it is as high as 11, 140.

I doubt that there is some issue and problem in the meter reading.

Request you to kindly look into this matter on an urgent basis.

Thanks in advance.

Best regards,

Jayeeta pal

I am having few problems from last few days.. We live in 70. Taltala lane kolkata 700014
Sir, the power z out and then back.. The lights fans fridge are automatically turning on and off.. The fans are speeding and slowing plzz look after this matter this is very risky.. Our tubelight also got blast because of this.. We cant on our fridge my neighbours are also having the same problm

Dear sir,
I randhir kumar singh, puchased house from dilip sengupta have a two meters in house cusomer id[protected], consumer no. [protected], & cusomer id[protected], consumer no. [protected], at a location inside our house, now i want to shifting meters box from inside to outside wall new meters box room,
I request to you arrange for shifting meters box as earliest as possible,
Thanking you, randhir kr singh

Respected sir/ madam
I am a consumer of cesc. We want to shifting our meter room, because we make a urban house in government project. As plan wise meter shifting is very urgent... Cesc send me a huge amount of meter shifting bill... And it is very huge amount for provide to me, because we belong a poor family.. And our meter shifting is very urgent for making house..

Please help me with your kind heart.

Thanking you
Tour's faithfully
Jatindra nath mondal
Consumer no: [protected], meter shifting bill no: 05/18824/18/0/1, contact no: [protected], [protected]

Last 02 months i have been billed huge amount in comparison to the same period last year.
I find no reasonable ground for enhanced consumption.
Kindly check it, find out the fault and correct it.
Customer name nupur nandi maiti
Id [protected]
Consumer no. [protected]
Regional office: south regional office
Custom account manager mr. Somdipta chakraborty, sn.com. Executive

Dear sir,
I have wrongly paid twice for the month of august and your system was also received amount not stopped me. Hence i want refund my money.
My consumer id [[protected]] once i have paid money on 10/02/2019 and wrongly i paid same for the month of january.
Please consider my application and take action immediately.
Reply me i will wait for your answer.

Thanking you,
Raaid
[protected]

I have paid rs. 380/- against cesc on line bill on last due date, 06/02/2019. The amount has been debited to my bank account. But no transaction slip has been displayed in the system on line. As a result no print out could be taken for my record.

I would request cesc to do the needful at the earliest.

Thanking you,

Batayan chandra mandal

As above in subject colm
Meter board of 10 flats of Indraloke h estate 2 are dangerous ly hanging...may cause fire any time. Repair immediately. Near paikpara state garrage...consumer nno [protected]...m. no...[protected]
It was complained earlier vide ref no [protected]. But no one cared to resolve it. Earlier also I have complained 3 times. For any fire accident cesc will be responsible.

I have have applied for a new meter for our common use such as common passage light, pump etc. On 01.02.2019. After inspection on 04.02.2019, i received a regret letter ref. No. 04/02803/19 dated 05.02.2019 from your end and the content of the said letter that my intend to obtain the benefit of lower charges. It is not possible to use personal meter for use of common purpose electric items in common passage.
Please enquiry further and allot the new meter for use of common purpose.
Thanking you.

2 times bill payment is been made into cesc account consumer id-[protected] the amount was of rs.460 the recharge was done through google pay account the transaction id[protected] kindly help and revert the money as one payment got successful other is showing in processing the one which is pending that id is already been provided to you in upper text kindly check as money is been debited bt unable to reach u kindly revert to this email asap

Regards,
Shivanjali singh

The on going project of cesc in golf green beside sohini apartment is causing too much trouble. The construction work continues till midnight (Almost 24 hrs). This continues sound of construction is hampering the sleeping structure of patients present in the locality. This sound is causing serious health issues. Would like to tell the authority to take a look over the matter.

We usually get electricity bill of around 500rs but suddenly from november the bill started coming really high, 1230rs in november and 1500rs in december. It is absolutely not possible for such high bill to come at our place considering we are only two people living together and in winter season there's no use of fan or ac too. I have tried calling the cesc helpline numbers but it doesn't ring or anything. Help!

I paid december month’s electric bill of rs. 860/- through axis bank credit card on 1/02/2019 at 1:33:26 p. M. Payment receipt not generated. I can not understand whether the payment has been made or not. But the amount is debited from my account. Please mail me the receipt at [protected]@gmail.com

Customer id is [protected]

Reply me at the earliest.

My bill for december was rs 450 which was paid through PAYTM.
But the recent bill for january issued by CESC states that previous bill is unpaid. please rectify the billing amount.Already lodged complaint thrugh CESC Website with docket no.-3191359
the payment receipt from PAYTM IS attached herewith for your reference.
please rectify at the earliest.

Sandhya das
consumer no:- [protected]

Customer id [protected] - sharad cooperative housing soceity - whose mobile no/e-mail id not operated for different reasons, present secy deals with his own mobile no (Not e-mail) and like that aug/sept/oct/nov 18 elect bills were paid on line with no problem but for dec bill 1) paper bill not received, 2) knowing last date of payment is 1/2/2019, attempt was made to pay in similar manner, money was debited, cesc's website shows transaction but in position shown in web showing status it says ' receipt will be sent after real transaction by bank/agent" — bank shows debited then? Intermediate agent is at default creating tensions for us? We would not bother if we did not see complaints by customers of placing customer ar default and paying money loss!
Any way yr system assistant spoke to me from[protected] asking me to check if within 48 hours (I. E, by 3 pm om 31/1/2019 i get receipt. If not to contact!