Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

The internet service provided by cesc through billdesk for the payment of their bills are really disappointing as two days back i paid the bills through the billdesk the amount which in total is rs 8550 approximately was immediately debited though the information was not updated i have been waiting since two days for its updating but no result yet. My customer ids are [protected] & [protected]

Please change my mobile phone number from existing [protected] to [protected] with immediate effect, if it is possible and confirm via my e-mail number @[protected]@gmail.com

I have been trying to do so online but failed miserably as your web site is the most irritating and unprofessional in the THE WHOLE WORLD (yes, I have lived in many cities in Asia, Europe and America) and this distinction is quite genuine.

Rest on your laurel!!!

Thanking you.

Hena Bhattacharyya

Dear sir/madam

Ref: consumer no. [protected], con. Id : [protected]
Sub: change of mailing address in cesc bill

I, basanta kr das, hereby request your good self to rectify the address of billing in your records as mentioned below –
Old address:

Basanta kumar das
C/o sankar mondal
22/a, gopal mishra road
Kolkata 700 034

New address:
Basanta...

I santwana bagchi (Consumer no.[protected]) residing at 29, b. K. Moitra road kol-36. For last 6months meter inspector is not inspecting our meter in schedule date& usual time. Meter is left uninspected. I am paying a huge amount. Iam 84years of age& bedridden. So i am residing at my daughter's house nearby. Key of my house is kept in opposite grocery shop. He who shows the meter. For november i have to payrs.1730. Please take necessary steps...

Dear sir
I have shocked your bill figure of rs. 4, 402/-for the month of october 2017
You have imposed absolutely wrong claim. I think miter is malfunctioning
Please inspect the miter properly and send the revise/amendment bill.
I am unable to pay the bill figure of rs. 4, 402/- (October 2017)
Please solve the problem as earliest as possible

Abnormal abrupt electricity bill for the month of october, where only 4 tube light, 1 cfl light and 2 fans were operated. And i was not recvd any bill since october at last i cheked my bills on cesc website. A quock action will be highly appriciated.
All details are metioned below
Consumer id:[protected]
Consumer no:[protected]

Regards & thanks
Sanjay kumar yadav
1, pathuriaghata street
Kolkata-700006
Mob:[protected]

Only 2 room 2pc 18 watt led tube light and 2 fan 40 watt each, kitchen & bathroom 8 watt led bulb, 1pc washing machine 1pc 22" lcd tv and 1pc double door fridge 320lt and the every month bill is more than rs2000 how is it possible can you plz explain? Previously my bill was rs 600 average after that its become rs 2000 average i don't know how is it posibble.

Consumer id - [protected]

Customer id [protected] cons. No.[protected] meter no.5752216, received bill-nov, 17 with abnormal consumption of 160 units. It's normally consumed 70 units on average in this season. No such occasions also not held during the period, where high volume of electricity could be consumed. If this is problem of meter, please check the meter.

Please check and clarify the discrepancy urgently.

Sir,
This grievance is regarding my meter reading dated 15/11/2017 at 76/2 taltala lane, kolkata 700014. My consumer no. Is [protected] and customer id is [protected]. My electricity bill meter reading for october 2017 reads as - previous meter reading 24219 and the present meter reading as on 15/11/2017 was 24585. Units consumed is 366 units amounting to rs. 3040/- (Gross). Today around 20.00 hrs i have personally checked the meter reading and i was surprised to note that the meter reading was showing 24469 at this very moment and not 24585 which was taken as granted on 15/11/17. Quite strange. Guess work without physical presence of taking meter reading. What is the intention behind this? It is a case of sheer cheating. Moreover, we were out of station for about 15 days during the pujas and there is no question of consumption of electricity during this period. As a good gesture, i have made the above mentioned payment but with a high hope that such incidence does not occur in future. I also request the authority to make the necessary adjustment with my future payments. Let the person entrusted with meter reading be honest and efficient to do so.
Thanks.
Daniel anjous

Dear sir,
I tarak chandra saha customer id: [protected] consumer no [protected] having a meter at a location beside our house needs immediate shifting to my premises. The wall where my meter is fixed needs immediate repair and also it is situated outside my premises. Now i have a meter room in my premises and want to shift the meter at meter room.
You are requested to arrange for shifting meters as earliest....

Dear sir/madam,

I am very surprise with bill for october month of consumer no - [protected], amounting rs 2000 having 316 unit, as we yet not started residing in my new flat. My due date is 4th december.

Please clarify what is basis of creating the bill, when person not started residing and you are charging 316 unit, this is matter of fraud and if required i will share entire issue with evidence to power minister team.

Ca sumit khetan
[protected]

Sir
My consumer no is [protected]. Now i do not leave in the flat. My flat is under lock and key since march 2017. No electricity is used there since march-2017. But i paid rs 120 for september 2017 as per bill charged against my electric meter reading1034. Meter reading is still 1034 which i verified today. But i found through internet that bill for october 2017 is rs 560. Present meter reading column is left blank. This bill is totally abnormal. It is quite impossible to charge the bill rs 560. Hence, you are requested to arrange for visit and enquiry my meter reading and revise the bill at the earliest please.
Thanking you.
Yours truly
Bijan chakravarty.

Customer id is [protected] meter in the name of binod show supply at 4-fr-. S/w 150 girindra sekhar bose road lp-2/1 kolkata 700039.
I request you to please update my mail id ([protected]@gmail.com and mobile no[protected] for any correspondence with me (Binod show). Please look into this matter urgently because i am not able to pay my bill in online reflecting some other person name in my cese bill so requesting you please do the needful.br...

I cancelled a booking on 10th september, 2017 in west bengal forest department corporation lava nature resort due to the unrest in hill but till date i have not received the refund amount in my bank account. I wrote several times to the official mail id of wbfdc with the copy of cancellation receipt generated through your website but all my efforts had gone in vain. I tried to call the phone number of wbfdc but nobody is picking up the phone. I feel cheated. I spoke to accounts department of wbfdc but no result came.
My cancel id is - c/onl/09-17/276
Cancel receipt & tax invoice no. Wbfdc/eco/01137/17-18 sac no.9963

Joydeep sarkar
Kolkata, west bengal
Mail id - sarkar. [protected]@gmail.com

As per my usage, my current bill is generated more than that. Customer id is [protected]. From this meter usage only for three lights, two fans and one 1.5 ton ac. For your information the ac machine was very rarely used last month. So i am not convincing with the amount of bill. So i request you please look into this matter, and send me a justified bill.

Customer id. : [protected]
Consumer no. : [protected]
Consumer name and address
Sri abani bh mukherjee
Chatterjee para
Batanagar
Adrasha pally
24 parganas south
Dear sir,
In the electricity bill for the month of october 2017 shows the consumption of 318 units where as my average consumption never went above 175 unit in whole year/ 12 months. This some fictitious consumption is being shown which might have raised due some external intervention.
Please look into the matter and make necessary inquiry at the earliest and relieve me of paying huge bill amount for rs 2350.00
Thanking you,
Yours faithfully,
Puspita mukherjee

My meter (Id [protected], consumer no. [protected]) is in running position and power supply is also ok till now, but since last few months i haven't received any bill and and no any massage on my registered mobile no ([protected]) from cesc.
I have received a mail from cesc dated 25th oct.17 that was my account has been closed and my meter no. Has been disconnected from 06th sep. 17 because i was applied for disconnection.
For your kind information i don't apply or no any request for disconnection. Your official website also showing my account has been closed, i met two week ago with this issues at howrah regional office, your office assured to me that your a/c will be opened within few days but till now no further changes or action for this issues.
Please take proper decisions and solve it. Thanks,

Yours sincerely
Hemabh chandra sharma

Cesc customer id [protected]
Cesc customer no [protected]

Since may 2017 onwards usage is very high, unit consumed is on higher side every time. Average meter reading is possible.
Compiled before but no one bother to concern, perhaps monopoly business thats why
Next time will go to consumer court for the same.
During june 16, when usage was only 131 unit, this year it was 338, when there was no additional electronic item had been used.
For last 7 months, bill amount charged approximately rs 1830... Where as last year is was approximately 1150.

I would like my meter to have a check if all is working well or not as bill for last few months are too high. Normally it would be around 1500 but nowadays it's around 3k approx each month'. Pls be kind to help in this regard
Consumer number [protected] and consumer id: [protected]

Keshab ch ghosal
3rd floor (North)
153/4 picnic garden road
Lp-1/32/2/1
Kolkata -700039
Contact - [protected]

I had requested for altn & shft of my electric meter and had deposited the required fees amounting to rs.28642 on 20.08.2017. Till date iam waiting for the job to be completed.

I havent received any further communication from cesc.

Details given below

05/14142/17/3/1

Account address : 49, subhas nagar 2nd bye lane, kolkata : 700065
Lp no. 79/6

Sir,

This has reference to the captioned subject, in respect to consumer id : [protected], consumer no. [protected] for bill no. : [protected], bill date : 04/11/17, electricity bill for the month of october 2017, in the name of sm sarla devi mall, 353 upper chitpore road, kolkata - 700 006.

We had paid the referred electricity bill, amounting to rs. 780.00 after availing the discount on 12/11/17 at 02:30 hrs. And this time being the otp sent to my cell phone for the confirmation at the payment gateway for finally crediting the amount from my e-wallet (Rupay debit card) to the account of the beneficiary i. E. Cesc ltd. The record being saved in my cell phone for future references if required by your valued end.

But unfortunately i could not get the e-receipt for the aforesaid payment made to the account of the beneficiary although we had again been in receipt of a confirmation message for the debit of the aforesaid amount from my e-wallet by my banker at 03:38 hrs. As on the same date.

It is earnestly requested to kindly look into the matter for the sake of natural justice.

This is for your information, record and early necessary action please.

Yours sincirely

Smt. Sarla devi mall
Cell no.[protected]
E-mail : [protected]@rediffmail.com