Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

It has been observed that the billed amount in the subject meter is quite unexpected since the installation of new digital meter, keeping all the electric equipments and usages are same. You are hereby requested to depute your authorized representative to verify the meter the earliest. For your reference comparison o[censored]nit consumed & bill amount of before and after installing the digital meter are appended below:. March'17 — 108/690. March'16...

I am writing to you on behalf of my mother-in –law and my deceased father –in - law, who were your customers vide details as below :

1. Late dayamoy mukherjee – 68, bissesswar banerjee lane, howrah -711101.
Customer id : [protected] : consumer no.: [protected]

2. Mrs. Chhaya mukherjee -68, bissesswar banerjee lane, howrah -711101.
Customer id: [protected] : consumer no.: [protected].
br...

I am tapas dutta, complain to u that my coustomer id [protected] and consumwer number [protected] and my mother [protected] and consumer no. [protected].in this two meter billing rs. 660 and 60 respectively. But last one year there no one live not a single unit to be consumed how it possible for this amount. I strogly protest this matter. U see in this two bill last 6 to 7 months unit consumed 0 unit. Priviously i complain but no ans comes...

Customer id : [protected]
Bill no : [protected]
Bill date : 21/10/2017

Dear sir,
For past few months the electric bill is coming excessively high. This month it shows 1010 is just unacceptable. One senior citizen stays here who use only one fan & tubelight. Sometimes she doesn't stay also. Her earning depend upon rent. It's very difficult for her to pay such unnecessary amount. Please look into the...

Dear sir,
I in from you that, i was compliant about excessive bill, but till today there is no result at my concern. My consumer no - [protected], customer id - [protected] & docket no[protected] dt-09/09/17.
You has sending inspector, he chalked meter & others, i am sure he report to you, and i want to know what hap end. So i request you please cheek my matter as soon as possible & necessary care for my helping....

Comparative statement of current & previous monthyear electricity bill against cust id:-[protected] & consumer no:-[protected] shows the following :-
Current previous
A) 196 units in 0917 119 units in 0916
B) total units in last 4 mnths (0617 to 0917) units 4 mnths (0616 to 0916)
Is 514 (196+418+0+[protected]+92+94+78)
The above fact shows huge irregularity causing abnormally high billing. It may be due...

As i am going to get your service better. I use to stay a far away from my native howrah and i want to get my monthly electricity bill on my mail id for e-payment so please change my mobile number what is register with you i want to change my mobile number. And please register my new mobile number for future transaction. I expected your better service....

I tried to pay my bills on their website. However when i paid they said my card declined. However they cut the bill and have not provided a refund.

I am attaching a photo of my bank statement and the sms which stated that the money was deducted but they haven't provided any acknowledgement of the bill nor have they initiated a refund.

This is very unfair on the consumer...

Dear sir,
I have wrongly paid twice for the month of august and your system was also received amount not stopped me. Hence i want refund my money.
My consumer id [protected] once i have paid money on 17/09/2017 transaction ref no [protected] and wrongly i paid same on 21/10/2017 transaction ref no [protected] for the month of august.
Please consider my application and take action immediately.
Reply me i will...

Sir,
Last year 2 no., 1.5 ton ac (S) were installed in my home with due permission from your end. There are 3 no. Meters under one supply connection in this premises and 3 no.ac installed against this supply lines. Now, it is regular feature in my premises under consumer no. [protected] & lp no. 94/14/3 that when all ac machines are in running, they are not working properly even installed fans are not running properly and that might...

I pay my bill through internet banking bill payment every month. Though payment was made of rs 1710/- on[protected] for august bill a disconnection bill is sent for sept 2017 with amount of aug bill included with due date on[protected].
Uco e-banking

Mr. Chanakya sarkar

Payment information
User reference number [protected]
Payee name cesc
Payment amount 1, 710.00
Payment...

Dear sir,
My customer i/d no.[protected] in the name of arpita ram & parimal kumar ram. We want to update our mobile number. The mobile no. [protected] has been registered now, the sim of which has been damaged. Therefore, the same may please be updated to mobile no. [protected].
For this act of kindness, we shall be grateful to you.
Yours faithfully

Arpita ram & parimal kumar ram
16.10.2017...

Consumer id [protected]. My average consumption is 170 to 180 units per month but sorry to inform you my last reading is 253 unit. You are having different slabs for different consumption if you don't fix a date (+) (-) 1 day for meter reading it is giving unnecessary load to your consumer. My last reading was done on 4th september and current was done on 14 th october. Hope you understand the problem. My email i'd is [protected]@gmail.com....

Hi all,

This is to inform you that my meter readig is going to fast day by day without any proper use. I don't know the reason. My cust id is : [protected]
Consu no : [protected]
Resading on : 16m, c. N roy road kolkata 700039
Name : parveena akhtar.
Please check the meter and make do some necessary thing to make it correct.

Thanks
Parveena akhtar
+91 [protected]...

There is no fixed date for taking meter reading in kalibari lane, jadavpur. Reading is taken on 11.09.2017 but till date 15.10.2017 meter reading has not been taken. Due to the delay the billing amount increases, which becomes a great burden for retired persons. Please look into the matter so that meter reading is taken on a fixed date, fluctuation may be allowed maximum 1 or 2 days from fixed date....

Respected sir

This is to inform you that my electricity bill with the consumer no. [protected] and customer id [protected] has amounted to rs. 2840/- for the month of september i. E. 09/17 on the basis of average consumption. But our electricity consumption is less for the last two months. So i would request you to look into this matter and revert.
Thanking you
Yours faithfully
Soma bose...

My consumer no-[protected]. My july'17 mnth consumption - total unit is 221 and amnt payable is 1520/-, in the mnth of aug'17 consumption=9unit amnt payable=57/- and sep'17 consumption = 126 unit amnt payable=860/-.

Is it possible that there is so much of consumption in the month of spt'17. Already i have given a mail earlier in the month of july '17regarding the bill.
I have a doubt that the meter may be faulty or electricity...

Cust id-[protected]
Consumer no-[protected]

From oct 2017 we are getting 6th times higher bill then previous month. We have called many times to customer care to change the meter but they are not responding. We only use 2fans and 4lights but we are getting 181units. This is disgusting. They are just looting people. Every month we are paying bills. So please look into asap. Please revised the bill and change the meter....

Hello sir
I request to you please update my mobile no. And my email id in your database. My mobile no. Is [protected] and my email id is [protected]@gmail.com. My consumer no. Is [protected] and customer id is [protected]. And also my address is 114, no. Ahiritola street. Kolkatta 700005.
I request to you please do the needful as possible as earlier.

Thanks you...

Respected sir,
I have received my electricity bills for rs 22, 400.20 for a period of 2 months. This bills appears to be inflated and huge, as i know for certain that our consumption electricity is not so high as to warrant such high and huge bill. I therefore, wish to replaced the new meter given to me immediately, since i am not able to bare or afford such botched up bills any long.
Inspite of me complaining the same several...