Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

My consumer no-[protected]. My july'17 mnth consumption - total unit is 221 and amnt payable is 1520/-, in the mnth of aug'17 consumption=9unit amnt payable=57/- and sep'17 consumption = 126 unit amnt payable=860/-.

Is it possible that there is so much of consumption in the month of spt'17. Already i have given a mail earlier in the month of july '17regarding the bill.
I have a doubt that the meter may be faulty or electricity is being tapped from my meter. Plz solve the issue asap. Or else i have to take action regarding this matter

Cust id-[protected]
Consumer no-[protected]

From oct 2017 we are getting 6th times higher bill then previous month. We have called many times to customer care to change the meter but they are not responding. We only use 2fans and 4lights but we are getting 181units. This is disgusting. They are just looting people. Every month we are paying bills. So please look into asap. Please revised the bill and change the meter.

Hello sir
I request to you please update my mobile no. And my email id in your database. My mobile no. Is [protected] and my email id is [protected]@gmail.com. My consumer no. Is [protected] and customer id is [protected]. And also my address is 114, no. Ahiritola street. Kolkatta 700005.
I request to you please do the needful as possible as earlier.

Thanks you

Respected sir,
I have received my electricity bills for rs 22, 400.20 for a period of 2 months. This bills appears to be inflated and huge, as i know for certain that our consumption electricity is not so high as to warrant such high and huge bill. I therefore, wish to replaced the new meter given to me immediately, since i am not able to bare or afford such botched up bills any long.
Inspite of me complaining the same several times, no initiative have been taken to fix up the issue. Kindly look into it as early as possible. Consumers no. [protected] / customer id no. [protected].

I, pawan kumar agarwal, had applied for change of name of bill from my father's name to my name for my shop and my residence as well.

In respect to my shop addressed as 4b, munshi bazar road,
Old name - girdhari lal gupta
Ex-consumer no - [protected]
Ex-customer id-[protected].
I have been receiving the new name bill from june'17 onwards.

In respect to my residence addressed as 15/1b, shibtala lane,
Old name - girdhari lal agarwal
Ex-consumer no - [protected]
Ex-customer id-[protected].
I have been receiving the new name bill from may'17 onwards.

Please look into the matter as soon as possible

Customer id: [protected]
Consumer no: [protected]

Respected sir/ madam,

This is to inform you that my sep 2017 meter reading is exceptionally high compared to earlier months. Before it was amounting 1000 to 1200 but this month it is 238 units.

I, therefore, request you to kindly look into the matter and revise my bill accordingly and my meter checked.

Regards,
Swarup nath

Customer id: [protected]
Consumer no: [protected]

Respected sir/ madam,

This is to inform you that from past six months we are getting high amount of bill as compared to earlier. Before it was amount 1000 to 1200 but now we are getting above 2000/- every month.
I, therefore, request you to kindly look into the matter.

Regards,
Sujaur rahman

As per our doket no. [protected] consumer no. [protected]

We are not getting any service from your cesc taratala decision. Our main connection post has broken by a tree and which is falling in the road and any time accident will be happen and anybody like public of the road will be effected
We are requesting you to come and resolve the matter....

Customer id [protected]. Consumer no[protected]. Name: chandan kanti chowdhury. I am getting unusual high bill amount for the last one year or so though the person living in this flat is only my wife and the undersigned is out of station posted.
She does not use ac most of the times since she being a film actress stay outside home for her profession. This needs your immediate attention.

Dear sir,
This is to inform you that my electricity bill amount is very high from last few months. I don't use much electricity during the day. We use one fan one tubelights one television while the television is remains off maximum time. I recieved the bill of september 2017 is 550 which is quite inappropriate. I doubt that there is some problem in my meter reading. Plz get it checked. I am unable to pay such huge amount. I shall appreciate your early action in this matter. Thanking you
Yours faithful
Abdul wahid
Consumer id no [protected]
Consumer no [protected]
11 guru charan roy chowdhury ghat rd shibpur howrah 711102

Respected sir,
This is to inform you that the electric bill of consumer no[[protected]] is very high from last 12 months. I do not use electricity during the day, only minimum use in the evening. So i am not satisfied about the bill, i think there is some dispute in the meter box plz check meter box. Meter no 2710413. Your are therefore, requested to look into the matter so that necessary action may be taken at the earliest. With thanks, yours faithfully. Kalipada maira resident at 102/a/3, s. C banerjee lane. Konnagar dist - hooghly - 712235 (West bengal)
L. P. 75/16/2

Consumer no. [protected]
Customer id: [protected]
Name: anisuzzaman mohiuddin
Date of incident: 5 oct 2017 time: about 4.00am

There was a very loud bang. The meter is located in the parking area downstairs. I reside on first floor, my one brother in law is on the second floor, another b/in law stays on the third floor. When i heard the loud sound resembling an explosion, i thought it was someone's gas cylinder...

Amar cid:[protected]&[protected] er message pailam. Prothom i'd te meter reading dekhano holo 2649. Ebong dwitio id te lekha holo je meter access chhilo na. Othocho duto meter e pasapasi achhe. Byapar ta amar kachhe hasyaspodo laglo. Cesc r moto brand company o mithyar asroy ney proman hoe gelo. Adou kono reader asei ni. Amar meter box all time accessible. Uporokto id'r 04.10.17 te reading chhilo jothakrome 2923 & 18865. Er ageo ami chithi die janiechhi. Ashakori byapare bebostha neben.

Consumer no. [protected] consumer name: salil kumar das bill for september 2017 has been paid today i. E. 03.10.2017 through online payment but i did not get any receipt. Cant find a helpline number for the same to address my issue. Due date is 03.10.2017. Don't know if bill paid or not and amount is debited from my account. Please help at the earliest.

My customer id is [protected] and consumer no. [protected], while paying the electric bill for august i had twice paid the amount of rs.2700 through my debit card as the 1st payment was not showing as paid. However on receiving the bank statement i found that on 10.09.2017 twice rs.2700.00 has been debited from my account and has been credited to your account. Hence i would request you to please adjust the same from my september 2017 bill payable this month.
Sekhar kumar halder
[protected]

Customer id : [protected]
Refer your e-mail dated 26/09/2017 and have to advise that part of the bill for june '17 of rs.170/= have been paid. I don't know whether it has reduced from the current bill or not.
1.in this regard, i have already informed you to send your representative to check the meter box since your man, who was sent to replace the meter, had pointed out the dampness in the lower part of the meter box due to leakage of rain water through your connecting pole.in fact it is not our fault as we don't have access in your meter box. This is your absolute property. This may be one of the reason for frequent damage of the meter and our sufferings of payment of inflated bill.
2. I also lodge a serious complaint against your courier service, who use to deliver the monthly bills door to door, f or collecting money in the name of puja bonus. I hope you may admit that it is against your normal terms and conditions on the basis of which they were entrusted for this job.

Sir
I sree sachi kumar das roy cesc consumer no [protected] customer id [protected] miter no 2692343 residing at flat no d-704 panchsheel appartments, 493/b/1 g. T. Road (South) shibpur, howrah 711102 have been billed for rs 1020/- against 154 (On 21.09.[protected] — 21.08.[protected] unit which is completely wrong. Your miter reader has wrong reading as on date (27.09.2017) my miter reading is 15026. I was outside thereafter seeing bill in e mail i verify the mater and found this discrepancies.
Therefore it is requested your honour please correct the bill (If necessary by sending your miter reader) and issue fresh bill for for correct consumption. I am not ready to pay this higher bill.
Thanking you
Sachi kumar das roy
[protected]@gmail.com
[protected]

Sanjib kumar das
3/22 dakshin behala road
Sarkel hat colony
Lp 146/2/1
Kolkata 700 061
Bill no. : [protected]
Bill date : 26/09/17
Customer id : [protected]
Consumer id [protected]
(M) [protected]
E-mail [protected]@gmail.com

I had paid electricity bill for august 2017 through online using sbi visa card but no confirmation was sent by your end.

Customer id: [protected]
Consumer no: [protected]
Respected sir/madam,

This is to inform you that a message was sent stating that unit consumption of customer id [protected] (Consumer no [protected]) is 373 for the billing month of august 2017, which is unexpectedly very high and impossible to generate this excessive high meter consumption unit.
Unit consumption of last month (For julay, 2017) was 94 only, and unit consumption is (For june, 2017) is 68 only, and my 1st consumption unit (For the month may, 2017) is 0 unit only.
So i highly doubt that in no way the unit consumption can be increased by 373 units even we have no heavy consumption appliance like air condition (Ac), tv, computer etc.
I am unable to pay the bill figure of rs. 3, 090/- (August-17). Please solves the problem as earliest as possible.
Please “kindly lodge the complaint against the over rated, abnormal abrupt electricity bill from the month of august, 2017, where only, one 4 star fridge, 2 cfl lights, 3 celling fan were operated.
This impossible to pay this inappropriate unit generated. I am attaching last 3 months bill also. So i am urging you to kindly look into this matter as soon as possible.
List of appliances in my home:
1. One 4 star fridge
2. One kitchen chimney
3.3 fan
4.2 cfl light

Thanking you
Abhisek das
Contact: [protected]

My consumer no. Is [protected] and customer id is : [protected]. I have duly paid the bill for july 2017, which was rs:420 on august 9th, 2017 (Paytm transaction no. [protected]). When we received the bill for august 2017, it was a green bill stating that we have not paid the bill for july 2017.
Kindly look into the matter and solve it urgently.
A screenshot of the online payment made by paytm is attached.

Sincerely,

L. M. Tyagi
146, sarat bose road, kolkata 700029