Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

There was a fault at the meter fuse box at our premises 141/1, kankulia rd, golpark, kolkata-29, on 16/09/17 late night, the fault was reported to cesc & was attended in the morning of 17/09/17 on temporary basis keeping a loose bare fuse wire wrapped on the wires connected to meters. All in bare exposed condition. The cesc personnel told us that this would be rectified permanently shortly, but till date this has not been done properly, we...

Customer id: [protected]
Consumer no.[protected]

Paid rs.1290/- being bill for august, 2017 online on 20-09-17 at 12-00 hrs.
Did not get receipt online due to technical glitch or structured maintenance.
Request to send the receipt immediately to my e-mail address:
[protected]@gmail.com.

Partha sarathi biswas
E-mail address: [protected]@gmail.com
Mobile no.:[protected]...

Sir,

Subject : high electricity bill

My consumer no. Is [protected] and customer id is : [protected] this is to inform you that my bill for last month that is august 2017 is 3180 which is quite inappropriate. I doubt that there is some problem in the meter reading. Please get it checked. I am unable to pay such huge amount.

Thanking you
Syed rais ahmed
[protected]...

I had paid the august, 2017 bill of rs 570/- for the customer id [protected] (Sudipta basu & manasi basu) on 17/09/2017 through paytm vide their operator reference number 17091708203304000674908041361470920817500000000696, & it was shown successful payment, but still i could not have the payment receipt from your website. Within the day, i complained paytm regarding that & after verification they have informed that the payment was successful,...

Customer id: [protected]
Consumer no: [protected]

Billing address:

Sankar das
312 canal st sribhumi
Lp 83/6/2
Kolkata 700048

Respected sir/ madam,

This is to inform you that we have been charged rs.1690 for 243 unit for the month of august. This is quite an inappropiate amount as we don't use that much of electricity, most of the appliances remain off...

This is rathindra roy having consumer no. [protected] and customer id [protected]. Recently we are finding that if cesc bill is paid through paytm then additional discount would be given. Our queries are (A) whether the part or full amount of this additional discount is being provided by cesc or this additional discount is being provided by paytm? (B) if cesc has any contribution in this discount then why only for payment through paytm and...

Very slow process of working. People responsible do not even know their work properly and only want to get rid of their work. No initiative on the officials end to get the work done. No respect for peoples time. Non informative unless the customer clarifies the topic and only then the official responds correctly. Robots would work better then them....

My mobile number which is given currently has been changed due to some reason. My old mobile number is [protected]. And my new mobile number is [protected]. I request you to change my old mobile number to my new mobile number. I want to change this number because that sim has been damaged for which i have to change my number. I am facing problem in getting messages from cesc and cannot pay the bill online. So, i request you to change the number....

Dear Sir,
Today 16/9/17. I have paid my bill for the month of Aug '17 through cesc online portal. The money Rs 5080 has been debited to my bank account but I still have not received any SMS from CESC stating that payment has been received. Kindly look into the matter and let me know the status of my transaction.

Given below is the SMS from my bank :

"Hello! Your a/c no ******0349 has been debited by Rs...

Hi, my name is sri nemai chand dey. I am a senior citizen and a retired bank officer. I live in kasba region in kolkata city, west bengal, india. Recently i have been a victim of a dirty corruption of our electricity board. Therefore i am raising complaint against them to solve the matter.
The name of our electricity board is cesc (Calcutta electric supply corporation). They usually send people to check the meter reading for every...

Kindly note that my average electricity bill is within rs 300/-, but the above refereed bill amount is rs 1080/- which is absolute abnormal amount.

Request you to provide last 12 months starting and closing meter reading and consumed units and billing amount in xls form.

Please note my email id : [protected]@gmail.com

Please reply on above subject immediately....

I paid my cesc bill at your online portal via debit card (Sequence no :[protected]. The bill amount (Rs. 12, 610.00) has been debited from my bank account but i haven't received any e-receipt copy. Please send me the receipt copy at my registered mail id asap. The bill details are as follows :

Customer name : nataraj metal printings
Customer id : [protected]
Bill amount : 12, 610/-...

The average consumption is absolutely wrong and does not make any sense. So please provide us the contact no / email address so that we can write to your company notifying the actual meter reading which is nil. Also it is not understandable why the average is not taken from the same months from previous year. No one stays there so the overcharges should be adjusted....

Dear cesc team

This is to inform you that i am possessing a cesc meter and my consumer number is [protected],
Reason to write this is that on 7th of sep 2017 i had maid my bill amounting rs 2640 through upi (Transaction id : nx[protected]) at 12:20 p. M but unfortunately the same amount has been deducted from my hdfc bank a/c on 8th sep 2017 at 11:26 a. M as standing instruction was set for the bill.
br...

Sir,
I arijit bhar, customer id. [protected], consumer no. [protected]. Here by complaining about unusual excessive bill. For the month of august i have got a bill of amount rs 450.in july i have paid rs 260/-. I usually pay rs 250 to 300. The average of my last six month's bill amount is approximately 270. Please check my last one year bill statement.
Please look after this matter. I'm waiting to hear from you soon....

My customer id: [protected], bill no: [protected], consumer no:[protected]. Here i would like to inform that my flat is being vacant since last five months but this month my electricity bill has come rs.990/-, last four months i have consumed zero unit but suddenly this month i have consumed 193 units which is totally unimaginable by me. Here i have also noticed that same month of 2016 the bill is showing the 193 units i had consumed....

The district engineer
Cesc
South regional office
Mandeville gardens
Kolkata

Sub: augmentation of services

Sir,
This is to inform you that my school (Khanpur nirmala bala sarkar girls high school) bear consumer no. — [protected] ; and customer id : [protected]. We are unable to run the school as the electricity line is tripping quite frequently. We are unable to run the computers...

I stay near vivekananda park, near to kamla girls school. However, somebody is trying to misuse the street lights and drawing parallel lines from your main suppply. So that the supply is running misrably, looks like you are trying to do a bad job by leaving the important issue of electric supply to people who are not licensed electricians, but out to catch a game in the vivekanda park area. Please dispose of rusted wires and accessories as...

Dear sir,

Against my meter no. 4658203 in june previous reading as shown by you is 9692. But present shown nil and i had been charged for 198 units amounting to rs.1430.40 as energy charge.
In july 2017 bill, previous is shown as nil and present is shown as 9890.

For your kind information, today, 1st sept 2017, actual meter reading shows as 9746.

Which proves you donot do proper meter...

Sir, please check & change my electric digital meter (Cus id:[protected]) which is name of shri dilip kr ghosal. I am facing very high billing from april'17 to continue july '17. You can search my previous billing amount and then you fell why i complain about my high billing issue. Its too much tough for me to pay this type of amount continully. Sir, i am pray to you, please change my meter because your digital meter is not work properly....