Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

I would like my meter to have a check if all is working well or not as bill for last few months are too high. Normally it would be around 1500 but nowadays it's around 3k approx each month'. Pls be kind to help in this regard
Consumer number [protected] and consumer id: [protected]

Keshab ch ghosal
3rd floor (North)
153/4 picnic garden road
Lp-1/32/2/1
Kolkata -700039
Contact - [protected]

I had requested for altn & shft of my electric meter and had deposited the required fees amounting to rs.28642 on 20.08.2017. Till date iam waiting for the job to be completed.

I havent received any further communication from cesc.

Details given below

05/14142/17/3/1

Account address : 49, subhas nagar 2nd bye lane, kolkata : 700065
Lp no. 79/6

Sir,

This has reference to the captioned subject, in respect to consumer id : [protected], consumer no. [protected] for bill no. : [protected], bill date : 04/11/17, electricity bill for the month of october 2017, in the name of sm sarla devi mall, 353 upper chitpore road, kolkata - 700 006.

We had paid the referred electricity bill, amounting to rs. 780.00 after availing the discount on 12/11/17 at 02:30 hrs. And this time being the otp sent to my cell phone for the confirmation at the payment gateway for finally crediting the amount from my e-wallet (Rupay debit card) to the account of the beneficiary i. E. Cesc ltd. The record being saved in my cell phone for future references if required by your valued end.

But unfortunately i could not get the e-receipt for the aforesaid payment made to the account of the beneficiary although we had again been in receipt of a confirmation message for the debit of the aforesaid amount from my e-wallet by my banker at 03:38 hrs. As on the same date.

It is earnestly requested to kindly look into the matter for the sake of natural justice.

This is for your information, record and early necessary action please.

Yours sincirely

Smt. Sarla devi mall
Cell no.[protected]
E-mail : [protected]@rediffmail.com

To
Cesc limited
Kolkata

Ref: consumer no.[protected]
Sub: correction of name & address
Dear sir

I mr. Jitesh kumar gutgutia request your good self to rectify my name and address in your records as mentioned below:-

Correct name and address:

Jitesh kumar gutgutia

10a, hospital street
Vinayak chambers 2nd floor
Room no. 203a
Kolkata-700072

Request u to rectify my name and address in your record and do the needful.

Regards
Jitesh kumar gutgutia

With reference to my earlier complaint, ilike to inform you that against my complaint (1912) about 20days ago inspection by your mechanical department was done, but the job is still pending. On enquiry on the date of inspection, your team replied "we shall inform the department about the job and itt will be done as per job order." thanking you,
Dwarika nath de, m-[protected]

Dear sir,

I am out of station for last 3 months and i have last paid the bill in the month of july 2017. But surprisingly i have received a huge bill around rs.3000/- for the month of september 2017. I am out of station for last 3 months and i do not know how you have raised the bill. Please correct the bill and send me revised bill immediately else i have to complain to the higher authority and consumer forum for the same. My customer id is [protected] in the name of niranjan thakkar and my email id is [protected]@yahoo.com

Respected
Sir/madam.
Here i am requesting you that the cesc monthly bill did not approach to my premises no 30 topsia 2nd kolkata
700 039 2nd floor. Of nishar ahmed as consumer no - [protected] & as customer id is - [protected] so how could i make payment without bill.

Please arrange the same, that i can make payment every month as per my bill

It has been observed that the billed amount in the subject meter is quite unexpected since the installation of new digital meter, keeping all the electric equipments and usages are same. You are hereby requested to depute your authorized representative to verify the meter the earliest. For your reference comparison o[censored]nit consumed & bill amount of before and after installing the digital meter are appended below:. March'17 — 108/690. March'16 — 89/500. April'17 — 188/1280. April'16 — 135/840. May'17 — 265/1870. May'16 — 139/870. June'17 — 207/1430. June'16 — 140/870 july'17 — 186/1270. July'16 — 143/900 aug'17 — 188/1280. Aug'16 — 123/780 sept'17 — 258/1760. Sept'16 — 103/630 customer id. [protected]. Consumer no. [protected]. Present meter no. 5955135. 01. Previous meter no. 1922938. 01. Customer name : parthasarathi manna.

I am tapas dutta, complain to u that my coustomer id [protected] and consumwer number [protected] and my mother [protected] and consumer no. [protected].in this two meter billing rs. 660 and 60 respectively. But last one year there no one live not a single unit to be consumed how it possible for this amount. I strogly protest this matter. U see in this two bill last 6 to 7 months unit consumed 0 unit. Priviously i complain but no ans comes yet. Pls solve the matter. My phone no. [protected].

Customer id : [protected]
Bill no : [protected]
Bill date : 21/10/2017

Dear sir,
For past few months the electric bill is coming excessively high. This month it shows 1010 is just unacceptable. One senior citizen stays here who use only one fan & tubelight. Sometimes she doesn't stay also. Her earning depend upon rent. It's very difficult for her to pay such unnecessary amount. Please look into the matter immediately.

Thanks regards
Gargi dey
[protected]
[protected]

Dear sir,
I in from you that, i was compliant about excessive bill, but till today there is no result at my concern. My consumer no - [protected], customer id - [protected] & docket no[protected] dt-09/09/17.
You has sending inspector, he chalked meter & others, i am sure he report to you, and i want to know what hap end. So i request you please cheek my matter as soon as possible & necessary care for my helping.

Comparative statement of current & previous monthyear electricity bill against cust id:-[protected] & consumer no:-[protected] shows the following :-
Current previous
A) 196 units in 0917 119 units in 0916
B) total units in last 4 mnths (0617 to 0917) units 4 mnths (0616 to 0916)
Is 514 (196+418+0+[protected]+92+94+78)
The above fact shows huge irregularity causing abnormally high billing. It may be due to malfunctioning of cesc meter or intentional data manipulation from cesc. Requesting for early action l. Enclosing this months bill which shows the above comparison.

Sanjeet kr roy
Ph no :[protected]

As i am going to get your service better. I use to stay a far away from my native howrah and i want to get my monthly electricity bill on my mail id for e-payment so please change my mobile number what is register with you i want to change my mobile number. And please register my new mobile number for future transaction. I expected your better service.

I tried to pay my bills on their website. However when i paid they said my card declined. However they cut the bill and have not provided a refund.

I am attaching a photo of my bank statement and the sms which stated that the money was deducted but they haven't provided any acknowledgement of the bill nor have they initiated a refund.

This is very unfair on the consumer

Dear sir,
I have wrongly paid twice for the month of august and your system was also received amount not stopped me. Hence i want refund my money.
My consumer id [protected] once i have paid money on 17/09/2017 transaction ref no [protected] and wrongly i paid same on 21/10/2017 transaction ref no [protected] for the month of august.
Please consider my application and take action immediately.
Reply me i will wait for your answer.
Enclosed: two copy transaction successful acknowledgement slip.

Thanking you

Sir,
Last year 2 no., 1.5 ton ac (S) were installed in my home with due permission from your end. There are 3 no. Meters under one supply connection in this premises and 3 no.ac installed against this supply lines. Now, it is regular feature in my premises under consumer no. [protected] & lp no. 94/14/3 that when all ac machines are in running, they are not working properly even installed fans are not running properly and that might be of low voltage.in this connection it may also be noted that even after repeated request these problem are still continued.
You are earnestly requested to please look into the matter and take necessary action to get rid of the above mention problems.
Your early attention is solicited.
Thanking you,
P. G. Nath
49/d, swin hoe lane,
Kolkata:700042

I pay my bill through internet banking bill payment every month. Though payment was made of rs 1710/- on[protected] for august bill a disconnection bill is sent for sept 2017 with amount of aug bill included with due date on[protected].
Uco e-banking

Mr. Chanakya sarkar

Payment information
User reference number [protected]
Payee name cesc
Payment amount 1, 710.00
Payment date (Dd/mm/yyyy) 17/09/2017
Debit account id [protected]
Payment status success
Other information
Payee type standard payee
Payment instance no 00001
Payment remarks
Consumer code
Consumer code [protected]sri prosanta sarkar

I have given above the cyber receipt of successful payment for aug 2017.
Pl. Resolve the issue before[protected] so that i may pay only the sept 2017 bill.

Mr prasanta sarkar
Customer id: [protected]
Consumer no. [protected]

Dear sir,
My customer i/d no.[protected] in the name of arpita ram & parimal kumar ram. We want to update our mobile number. The mobile no. [protected] has been registered now, the sim of which has been damaged. Therefore, the same may please be updated to mobile no. [protected].
For this act of kindness, we shall be grateful to you.
Yours faithfully

Arpita ram & parimal kumar ram
16.10.2017

Consumer id [protected]. My average consumption is 170 to 180 units per month but sorry to inform you my last reading is 253 unit. You are having different slabs for different consumption if you don't fix a date (+) (-) 1 day for meter reading it is giving unnecessary load to your consumer. My last reading was done on 4th september and current was done on 14 th october. Hope you understand the problem. My email i'd is [protected]@gmail.com.

Hi all,

This is to inform you that my meter readig is going to fast day by day without any proper use. I don't know the reason. My cust id is : [protected]
Consu no : [protected]
Resading on : 16m, c. N roy road kolkata 700039
Name : parveena akhtar.
Please check the meter and make do some necessary thing to make it correct.

Thanks
Parveena akhtar
+91 [protected]