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Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

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Last updated Jul 11, 2023
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Calcutta Electric Supply Corporation [CESC]
Customer Service Contacts

Calcutta Electric Supply Corporation [CESC] Phone Numbers

Toll free
1860 500 1912
2146
655
Phone
+91 22 2225 9157
1057
317
+91 22 2560 4049
265
139
+91 22 2225 9156
209
136

Calcutta Electric Supply Corporation [CESC] Website

Calcutta Electric Supply Corporation [CESC] Head Office Address

CESC House, Chowringhee Square
Kolkata
Kolkata District
West Bengal
India
700001

Calcutta Electric Supply Corporation [CESC] reviews & complaints page 57

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A
asitrayray798
from Kolkata, West Bengal
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subject : complaint about abnormally high unit consumed

Unit consumed since last few months for the meter number 4335495 (In the name of papia ray), consumer no. [protected], consumer id [protected] is abnormally high. I understand that the subject meter is unable to register actual unit consumed and running very fast. Kindly arrange to check the meter and replace the same, if the meter is unable to register the actual unit consumed and running very fast.

Thanking you
br...
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Address:700034
Website:www.cesc.co.in

Dear sir/ madam,

Cesc - consumer no -[protected]/ consumer id - [protected]
Address: sanyal building, 9b suren roy road, flat no 201, kolkata 700034
We are two old retired person staying in the flat and usage is one tv/ 1 refrigerator/ 3 tube light/ 3 fans.
For the above electricity consumption cesc is billing me above rs 1000 - rs 1500 per month and i have been paying them regularly.
We do not...
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S
s05gang
from Kolkata, West Bengal
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change of address for supply of electricity

Address:700078

When i took the connection supply was at 252 paresh majumder road but it is actually at my billing address and at lp 180/5/10/2/0. The earlier address is now non existent. Please update my records as i am facing problem when your technician attend to any faults. So please note that supply at and billing address will be the same. I have been asked to report the matter immediately....
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S
saswata@1234
from Kolkata, West Bengal
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repeated power fault.

Dear sir/madam,
Ref: customer id: [protected]
This is to inform you that i have become exhausted facing major power faults repeatedly. Each & every time whenever power cuts, i register complaints to 1912 & regret to hear "its major fault"& power restores after almost 5 to 6 hours. If its due to loadshedding then also these sufferings can be consoled somehow but its major faults every time. But surprisingly in most of the cases...
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D
DrPapri Mitra Bandyopadhyay
from Kolkata, West Bengal
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repeated power cut in your house on every saturday and sunday afternoon.

Address:Kolkata, West Bengal, 700090

Sir,
There is repeated power cut in our house on every satureday and sunday afternoon for nearly 2 hours, and it is not accidental power cut!! Each day one person open the box just beside the transformer, don't no doing what,,, after 2 to 3 minutes he closes the door... And leave the place. The same incidence is going on for last 4 weeks. There is no power cut in our neighbours house surprisingly (We enquired every time)!!!
The...
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K
Kartick Chowdhury
from Kolkata, West Bengal
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rectification of cesc billing address:

Address:Kolkata, West Bengal, 700035

Dear sir
Ref: consumer no. [protected]
Sub: correction of address in cesc bill

I kartick chowdhury request your good self to rectify my address in your records as mentioned below:-

Rectification of billing address:

Kartick chowdhury
69/b/2/b amrit lal dawn road.
Block-b, room-2b
1st floor
Baranagar
Kolkata - 700035

Request you to...
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P
Pralaya Shanker
from Ghatal, West Bengal
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repairing of power distribution junction box of our flat.

Dear sir,

With reference to the complaint subject we would like to bring to your kind attention that there is a need to repair the 3-phase junction box of our flat to avoid any accident as on several occasion there is current leakages leading to spark/fire hazard etc. Whenever we call cesc. Electricians attend but it is repaired by jointing old cables through taping resulting in repeat of the same thing within a few days....
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S
Suvankar Singh
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broken meter box

Address:Kolkata, West Bengal, 700042

Respcted sir, i beg to state that i am a local residing at 157/k swin hoe lane kasba kolkata -700042. My meter box is totally borken and jutted out from the wall.in future any serious situation should be happend. So i earnestaly request you to see my complain.. And solve the problem. Thank you. My consumer no is -[protected]and consumer id -[protected]...
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K
Kamal Das 1963
from Kolkata, West Bengal
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wrong reading unit

Address:Kolkata, West Bengal

Sir / madam,

I have a complain against your billing for monthly electricity consumption.in the month of july i have got the bill of june'17 mentioned previous month unit reading 183 units but not mentioned present reading and you have charged 75 units for the month of june'17, then you have sent a sms on 21/7/2017 that, my consumption unit for this month (July'17) is 310. Whereas on 30/7/2017 my meter showing the unit is 390....
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M
musi
from Chennai, Tamil Nadu
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high billing

This is to inform you that my last bill is abnormally high. We have two rooms with normal consumption of two lights at night, one refrigerator, one mixergrinder (Optional usage), two fans, and television. I think my meter reading should be around rs. 800-1000/- but my last months bill amounted around rs.4650. So i would kindly look into the matter and do the needful as early as possible for which i shall be ever grateful to you.
br...
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S
Subir Roy28
from Kolkata, West Bengal
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short circuiting and fire hazard due to overgrown tree

Calcutta electric supply corporation [cesc] — short circuiting of overhead supply line due to overgrowth of tree

I am a resident of lake gardens aged 87 years. My customer id is [protected]. Opposite your lp 107/2/2 there is a gulmohar tree is leaning dangerously on your overhead supply wires. The foliage is covering at least 100 ft of your supply line. A couple of days back there was a huge spark on your lp107/2/2. A few...
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A
arupghosh001
from Kolkata, West Bengal
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power off for a long time

Address:712202

We have facing a severe power problem in 48 / a sadgope para lane. Serampore. Hooghly. Main problem is power fluctuate. For that reason many electrical equipment are already damaged. Now the power is off for a long time. We have log the complain and complain number is [protected]. Still no action has been taken. Please resolve the issue immediately....
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T
Tapos Kumar Basu
from Kolkata, West Bengal
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replacement of metre board against customer id-48000407208 - anita das (sm)

Sir,
The e/metre board on which a new metre has recently been installed has become worn and frayed. It was brought to the notice of technicians who came to do job but couldn't change it as it requires sanction of you.
I therefore, request you kindly to instruct the respective concern to do the needful
And replace at your earliest.
Thanking you...
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W
Welwisherindian
from Kolkata, West Bengal
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power theft

Address:Kolkata, West Bengal, 700023

Respected sir,
I would like to inform u about power theft in my locality at the below address:
82 d. H. Rd, khidderpore, kol-23 (Opposite st. Thomas school).
The address referred above utilizes electricity throughout 24hrs and runs private business out of it at minimum cost.
Please inspect and take steps accordingly.

Regards,
Your welwisher...
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L
lie
from Mumbai, Maharashtra
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abnormal electricity bill sent by cesc

Address:Kolkata, West Bengal
Website:WWW.CESC.CO.IN

My customer id[protected] account month-june2017. It is being observed that meter reader has not taken the meter reading of my electric meter and without taking reading sent electric bill arbitrarily and the amount of the bill is abnormally high. Under the above circumstances you are requested to review and send the corrected bill, early action in this regard is highly solicited.
Regards,

Anindita chatterjee, mob. No.:[protected]br...
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S
Sumanta Sardar
from Kolkata, West Bengal
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my account debited still not credited to the cesc account

Address:Kolkata, West Bengal, 700088
Website:www.consumercomplaints.in

Dear sir,
My consumer id - [protected], customer id - [protected] i already paid june 2017 bill from paytm gateway but still it did not shown cesc account pls resolve my problem as soon as posible.
Cyber receipt date:21/07/2017 12:23 am
_
Transaction details
_
Account number :[protected]
Transaction date : 21/07/2017
Transaction amount : (Inr) 650.00
Transaction...
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J
Joshan Anjus
from Kolkata, West Bengal
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I am complaining about my bill

Address:Kolkata, West Bengal, 700065

Every month my bill comes around 1500 with ac. Last month (May) they send me a bill of rs 0 and this month they send me a bill of 608 units of rs 5000/- which not acceptable. Your mistake why would a customer will suffer. And the customer people are rude and do not have any ethicates. Tell me you want my money i will give you my check book take all money. Why loot the customers slowly. Bloody fraud.

My consumer no is [protected]...
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S
sancharisaha
from Krishnanagar, West Bengal
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high bill rates

Address:700051
Website:Electric supply

I write this letter because of this problem i encouter a high bill from last two months and it getting more expensive to us. I dont know why we spend electricity but not too much then when we receive the bill it`s to high for our using, so i hope that you can may take action about my bill. Maybe the electricity board has a problem.

Thank you for your consideration.

Sincerely,
Alpana saha...
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P
Panchu Gopal Nath
from Kolkata, West Bengal
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low voltage & fluctuating voltage

Address:Kolkata, West Bengal, 700042

Sir,
Last year 2 no., 1.5 ton ac (S) i were installed in my home with a kind permission granted from cesc limited and accordingly meter has also been replaced by new one. Now, it is regular feature in my premises under consumer no. [protected] & lp no. 94/14/3 that due to low voltage, as well as fluctuating voltage during night our air conditioning machines & fans are not working properly, even the speed of fans are also fluctuated.in...
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M
M_Das
from Mumbai, Maharashtra
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Online payment receipt not generated

Address:Kolkata, West Bengal, 700034
Website:www.cesc.co.in

Hello,
I am madhumanti mitra. I did not receive the acknowledgement copy of the bill during online payment yesterday. The amount has been debited from the bank but it is still showing outstanding.

Customer i'd: [protected]

Bill no : [protected]

Bill date: 07/07/17

Consumer no: [protected]

Name: joydeep mitra

Please send me a acknowledgement...
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