Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

Re: Consumer ID [protected]

This is to inform you that I had received a SMS on 02/12/2016 in the registered mobile number that the meter was scheduled to be rad on 04/12/2016. However, nobody arrived on the date informed, instead your personnel reached the said premises on 05/12/2016 and could got access to the meter. I am to inform you that nobody remain in that premises on any working day during 8.00 AM to 8.00 PM. Hence...

Your SMS in my mobile([protected]) shows that I had consumed 491 units for the month Nov'2016, which is totally a baseless, false statement. Today(03/12/16), I had myself checked & read the meter reading showing only 215 units after comparing with my previous (last) bill.So, how can u predict such a forgery units consumed? You can verify any day anytime with my complaint....

Respected sir/madam,

Subject :- disconnection request on ref of today's email

"online application for amendment in mailing address in respect of consumer no. [protected]".

I want to draw your attention here that i have an objection to the mail, attached herewith, regarding the amendment of mailing address of the bill of the consumer no.[protected], as i did not ever applied for such an action.br...

Dear Sir,
Ref: Consumer No. [protected]
Sub: Correction in address
I Mr. Manoj Kumar Shaw request your goodself
to rectify my address in your records as mentioned below :-
Manoj Kumar Shaw
23/1A/H/12, Cossipore Road.
Kolkata - 700002.

Request you to rectify my address in your records and do the needful.
Thanking you.,
Yours truly.
Manoj Kumar Shaw...

Ref :Consumer No: [protected]
:Customer id: [protected]
:Bill No: [protected]
Subj: Change of Address

OLD ADDRESS

SONU HELA
113/H/16 B.B.GANGULY ST
KOLKATA- 700012

NEW ADDRESS

SONU HELA
113/H/9 B.B.GANGULY ST
KOLKATA- 700012

Please rectify my address and intimate me accordingly

Regards
Sonu...

Consumer no. [protected] connection in the name of sk ashraf ali

Dear sir,

I regret to state that the electricity bill for my residence is beyond the expectation. We only 4 people stays in the residence out of which i remain outside for office work throughout the day, we don't use ac since winter season and only one fan is been used. We fail to understand what is the reason of showing such high consumption and...

DOCKET NUMBER 3169045. Complaint made on 02/05/2016

I had made a complaint that my meter's reading is inaccurate and I wanted someone to come and check the same as I did not want any issues in future.I did get a response from them regarding the same.However I am looking for the details of my complaint and their response.as Cesc website does not offer the details. Please help me as whom and how to approach to get the docket...

Dear Sir,

This month my bill exceed the normal average payment. As you observe last 12months bill it is not exceed Rs 2500 but this month bill is Rs4000, we don't have ac and we did not buy any new gadgets also so I could not understand the reason.
I am a pension holder and its very difficult for me to give that amount. Can you please recheck and consider something.
Waiting for your valuable reply.
br...

Consumer No. [protected] and customer ID no [protected], customer name Mr. Chandan Kanti Biswas, residing at 20 no. Hare Krishna Seth Lane, Block B, Flat 5, Kolkata 700 050. Last three months I observed excess meter amount is sent by you to my end. Although I am not use such amount of electricity. In this present situation please help he to solve this problem as I am a senior citizen and it is not possible to bear such amount of bill. br...

From starting time my electricity bill has come about Rs. 3000/- per month up to April 2016, but from April 2016 to till date the bill has come about Rs. 7000/- to 8000/- per month. It is surprise to note that why this abnormal bill has come to my residence at Parnasree Pally, Behala, Kolkata :- 700 060, W.B.
I have very much confirm that some illegal taping has been done from my meter or power line so that excess meter reading has...

In my (Sri Birendra Nath Chatterjee, of 4B, Sri Chaityanya Sarani, Serampore, Hooghly, W.B) last bill against Consumer I.D: [protected], to my utter surprise the amount to be paid is Rs. 1200/-, a whooping rise, compared to average of Rs. 300-350/- in earlier months.
Please look into the matter & investigate the reason of such unjustified amount at an early date as the due datre of payment is within 15.11.2016...

My cons no is [protected], cust Id [protected]. Meter no[protected].
For the month of Aug 16 @ sept 16 I have received bill for 260 and 356 units .Pl note that I have very normal electric points 3 light 2 fans and a small water pump. Moreover I hardly stay 10 days at my place in a month. I fail to understand how such heavy amount of electric consumption is taking place.Such problems are taking place after installation of new meter...

I have registered my number and e mail id for e billing in cesc now as I m leaving the city I want to deregister my consumers id for e billing so that I can have a paper bill and other people on my behalf can pay the monthly bill. My consumer no is [protected] and consumer id is [protected].
I want a paper bill please don't send to my email.
Thanks...

I have paid (twice) CESC electricity bill for the month of September 2016, through on line using bill desk gateway by my debit card. (0n[protected]. 1st time bill desk gateway was not response after using my debit card.2nd time i tried again from bill desk gateway, through my alternate debit card and get receipt. but after that, i observed my account has been debited two times with same amount i. e, 2*1060= rs, 2120.00. i have also got two...

Hi,

This is Sourish Sinha here. I have raised couple of complaints ([protected], [protected]) with CESC regarding worst condition of the Electric supply piller.
I already complained that the Electricity supply piller(infront of my house) is standing with almost broken base and it could be completely broken at any time. CESC persons visited the place and understood the situation few ddays back and agreed that this should...

Name : priyadarshi Dash
Address: phulbani, odisha -762001
Contact :[protected]
I have no any; but there is a connection of meter on my mobile number in your location.. and every month a bill confirmation comes through messages to me..
No problem. But the bills are not paid.. because bill gradually increasing and became beyond 15, 000.
Since 12 months I receiving these message as [protected] 9000...

Customer id - [protected]
Consumer no - [protected]

While i am staying in 3 bedroom appartment, 2 airconditioners are being sparingly used at night onky.in addition yo this the refrigerator is in use. the monthly bill on an avetage received shows 850 units + being used. this is abnormally high n needs to be checked. my mail id is [protected]@yahoo.co.in...

Consumer ID: [protected]
Consumer No: [protected]

Sir,
Please note that my consumption shown in your bill is gradually increasing every month. Consumption of the same months this year vis a vis last year shows a massive jump. My consumption is the same. I have not added any new appliance for the past 2 years, yet consumption shown in your bills is always increasing.
Please look into this matter urgently...

Dear sir/mam,
My consumer no-[protected] and customer id -[protected]. sir my august bill reading was 126 unit, bill reading date — 06/08/16. september reading date — 06/09/16 total unit 176. and this month we received huge bill — reading date 13/10/16 (which is delayed and cause extra per unit charge) unit show 296 unit.
Dear sir, when i mail this my meter reading not exceeded your 13/10/16 reading which was 5953 (after...

I have bought the flat in oct 2015. The promoter arranged for individual connection with the help of an agent. The agent mistakenly entered the pin as 700099. But the correct pin is 700094. I brought the matter to the notice of cesc through an application. Proper action was not taken by cesc against application dated 25/02/2016 vide docket no. 1168651, dated 26/02/2016. Sufficient supporting document was attached with the application. The...