Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

Today while paying bill for July, 2016 amounting Rs.3020/- through Netbanking Bill Desk Gateway, the transaction processing was cancelled by me on getting a security warning that this might be read by third party. After sometime I paid the same amount through netbanking Paytm gateway, this time the transaction processing completed and I got the payment receipt of the same.

But, when I checked into the transactions made in my...

I have been trying many time to contract to north regional district - shyambazar about my status of new connection (applicant details - 04/08990/16) last 2 days. But they are always keep the phone (phone no.[protected] in busy mood. So i am very offended. And the department is not helpful (receiving section of new connection/ ground floor).
Please do the needful....

I, bichitra nanda muni, of db - 43 a - sastri bagan, desh bandhu nagar, kolkata - 700059 have paid the electric bill for the month of 07/16 for the consumer no.- [protected] and consumer id no.- [protected] vide my state bank of india saving account - and payment debited through ref no - [protected]g0cqqmgj4, amounting to rs.560/-, but no receipt generated....

Consumer no. : [protected]
Customer id : [protected]
Mobile no. [protected]
E-mail : siladitya.[protected]@rediffmail.com

I am surprised to receive today the sms stating that your representative could not read
The meter due to inaccessability to my meter
This is not at all acceptable.Please enquire from your representative whether he
Approached meter room.
The room is accessible 24...

My neighbor Sri Priyotosh Roy has taken the power supply (U /G) from the post no cited above which is just irrected in front of my entrance and causing serious problem to get in and out of my family members. Hence forth I would like to draw your kind attention to the fact mentioned above to resolve the issue by replacing the Lamp Post no. Mentioned above from the entrance of my premises at an earliest. Thanks Sri ANIL DAS...

Customer id — [protected]. Meter no.4956874.
I do not have ac and lot of appliances.
Normally my bill amount is about rs.900/- per month and payment is made electronically by internet through hdfc bank. There is standing instruction to bank.
To my surprise last message of bank that bill for rs. 2700/- (Meaning 300% increase) has been received. I have not stopped payment. But i have reasons to believe that there is...

I have paid the cesc lt bill for customer id [protected], consumer number [protected] for the month of july, 2016 amounting rs. 630 (Net) on 23rd august, 2016 via paytm Laptop app.

My account was debited by rs. 628 ( INR 2 was cahback; Paytm details: [protected]-PAYTM; HDFC Bank Transaction Id:[protected].

Have written to both PayTm and CESC. But still the issue is not resolved. Also I got stuck up in a Page...

C ustomer ID [protected]
Name : Kanchan Bhattacharjee
Bill No. [protected] dated 9.08.16

A payment for Rs. 2680/ has been made on 20.8.16. The same has been debited from my bank at 18:12 hours and again the same amount i.e. Rs. 2680/- has been debited against the same bill on same day at 18:18 hrs.

This was probably due to some technical fault. I now request CESC to refund me Rs. 2680/ as...

My customer id no is [protected] i have paid rs.1820/- against bill no
[protected] date 23/07/16 through net banking cc [protected].
Payment ref ghdf[protected] date 01/08/16 via net banking.

By hdfc credit dinnercard dept had done auto ecs on same bill, the payment refno[protected]l0037160 date 01/08/16 via cc card no[protected]
The amount is rs. 1820/-.
You are requested to adjust...

My customer id [protected]
Name sanjay kumar bose
Details of complain as follows
I am facing low voltage cause without power from today 5 am onwards
Lodged complain over my registered mobile no [protected]
Docket no dear consumer, your docket no. Is [protected]. Your complaint is being attended. Expected restoration time is 2 hours. Regretting the inconvenience caused.
Still complain unattended and...

Sir/madam, i am sandip biswas, consumer number is: [protected], customer id is [protected]. I faced a problem regarding excess billed against the month of june'2016, july'2016.

Kindly check my electric meter again, since i think there may be a mistake during meter reading by your authorized representative.

Please look into the matter and solved my problem.

Your co operation in this matter will...

Abnormal bill amount..

My house is vacate from last 3 months, and now all of a sudden received bill for 5300 rs... Surprising.

Expecting call in this number [protected]

Have tried to reach via phone call, but could not able to reach....

I have paid the cesc lt bill for customer id [protected], consumer number [protected] for the month of july, 2016 amounting rs. 25940 (Net) on 11th august, 2016 via paytm mobile app.

My account was debited by rs. 25710 (Paytm order id [protected]).

Paytm receipt number is [protected].

The cesc payment receipt was not generated and the bill is still showing as pending in the cesc website....

Dear sir, urgent
I am a senior citizen and had been paying cesc bills for last 14 yrs at the dumdum cash collection office. My customer id is - [protected]. Today at about 12.20 pm i have visited the office to tender rs 500/- against a bill which has accumulated for few months due to non - payment by my brother-in-law, who is staying out. At the counter no -5, one lady staff shoved my rs 1000/- note saying "as i have come to the counter...

Dear sir,
This is very much unfair that your meter reading staff has misread the above two meters on July 2016. Where the consumption was as usual and proportional, he gave a false reading. I am sending the photographs of the two meters as on 15.07.2016 along with the bills for your interventions.
Further as the units consumed in June will be added in next month I will have to pay at a higher rate. AND I AM NO WAY GOING TO...

My customer id [protected].
Today 09.08.2016 afternoon i have received a sms in my mobile no [protected] - replacement of your meter no. 1623372 is scheduled on 10.08.2016.
Kindly note i am now out station (Out of kolkata). I will be back to kolkata on 26.09.2016 night. Meter replacement can take place after 26.09.2016. Please note i have not requested cesc for meter replacement.

Home address : 842/13. Upen banerjee...

From 8.8.16 at 7 pm i have lodged 3 dockets ([protected], [protected],[protected] complaining that sparks are coming out from meter box followed by burning smells. We do not have electricity also till then, but till now (10 a. M. Dtd. 9.08.16) no cesc person came yet. I have phoned atleast 7 - 8 times. No electricity, no water in the house. What to do??...

Customer id [protected] bill no [protected] bill date 02/08/2016
Consumer no. [protected]
My last month reading was 251 units but this month the reading was zero.
How it could be possible and you will charge the bill in the next month.
This shows that the cesc employees are irresponsible towards their work and harasses the customers regularly...

Comsumer No: [protected]
Paid the bill of Rs.8100 using UBI Visa Debit Card and the payment was processed successfully and routed back to the CESC site where the message displayed was
"SORRY, NETWORK ISSUE
PLEASE TRY AFTER SOME TIME"

No receipt was generated and calling LT Helpline[protected] didn't solve the problem either, they said the payment was not yet reflected and have to wait 48 hours else...

Hello sir/mam
This is message to inform you today I have paid the dill though quick bill bill desk my costumer I'd is :- [protected]
Consumer no:- [protected]
Paying bill for July 2016 but the money didected but no acknowledgement receipt shows I want to know the bill paid or not if it paid then OK if not can I get my money back into my account


Thank you...