Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

Address: Kolkata, West Bengal, 700028

Website: www.cesc.co.in

Re: Consumer ID [protected]

This is to inform you that I had received a SMS on 02/12/2016 in the registered mobile number that the meter was scheduled to be rad on 04/12/2016. However, nobody arrived on the date informed, instead your personnel reached the said premises on 05/12/2016 and could got access to the meter. I am to inform you that nobody remain in that premises on any working day during 8.00 AM to 8.00 PM. Hence without proper prior intimation it is not possible to provide access to the meter. You may please guide alternative way so that the meter reading can be done without any hindrance.

Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.

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Investigator Goutam 09062950482

from Kolkata, West Bengal

Dec 15, 2016

Dear Sir,
D'not received advance massage for our electric meter reading date at my mobile. So pls. send me advance massage for meter reading date at my contact mobile no. rectified - [protected]/483, Our Consumer No. - [protected], Customer Id - [protected], LP - 140/3

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Address: Kolkata, West Bengal, 700034

Website: www.consumercomplaints.in

Your SMS in my mobile([protected]) shows that I had consumed 491 units for the month Nov'2016, which is totally a baseless, false statement. Today(03/12/16), I had myself checked & read the meter reading showing only 215 units after comparing with my previous (last) bill.So, how can u predict such a forgery units consumed? You can verify any day anytime with my complaint.

Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.

Dec 03, 2016

Updated by Rita Tutu Dutta Customer Id : [protected]
Consumer no: [protected]
Name: Gopal Dutta

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Address: 700058

Respected sir/madam,

Subject :- disconnection request on ref of today's email

"online application for amendment in mailing address in respect of consumer no. [protected]".

I want to draw your attention here that i have an objection to the mail, attached herewith, regarding the amendment of mailing address of the bill of the consumer no.[protected], as i did not ever applied for such an action.

The consumer pronab kumar banerji had expired on 15th feb, 2015 and his wife on 18th sep 2016.

Till that date of her life i used to pay the bill of her house electricity consumption that is not needed further, for which i would request you to take necessary action to disconnect the line, instead of amending any mail address, that may be applied by any fraud applicant, who would want to occupy pronab kr. Banerji's undivided property.

I would be thankful to you if you kindly take necessary step to disconnect the line.

* i will not liable for any illegal activity done by this consumer no.- [protected] / customer id - [protected]

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Address: Kolkata, West Bengal, 700002

Website: CESC

Dear Sir,
Ref: Consumer No. [protected]
Sub: Correction in address
I Mr. Manoj Kumar Shaw request your goodself
to rectify my address in your records as mentioned below :-
Manoj Kumar Shaw
23/1A/H/12, Cossipore Road.
Kolkata - 700002.

Request you to rectify my address in your records and do the needful.
Thanking you.,
Yours truly.
Manoj Kumar Shaw

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Address: 700012

Website: www.consumercomplaints.in

Ref :Consumer No: [protected]
:Customer id: [protected]
:Bill No: [protected]
Subj: Change of Address

OLD ADDRESS

SONU HELA
113/H/16 B.B.GANGULY ST
KOLKATA- 700012

NEW ADDRESS

SONU HELA
113/H/9 B.B.GANGULY ST
KOLKATA- 700012

Please rectify my address and intimate me accordingly

Regards
Sonu Hela
[protected]@gmail.com

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Address: Kolkata, West Bengal, 700039

Website: www.cesc.co.in

Consumer no. [protected] connection in the name of sk ashraf ali

Dear sir,

I regret to state that the electricity bill for my residence is beyond the expectation. We only 4 people stays in the residence out of which i remain outside for office work throughout the day, we don't use ac since winter season and only one fan is been used. We fail to understand what is the reason of showing such high consumption and high charges.

You need to send your staff for inspection of my meter or check at your end how such high consumption is being carried on my meter. There is some problem with your meter. This need to be enquired at higher lever.

Regards

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Address: Kolkata, West Bengal

DOCKET NUMBER 3169045. Complaint made on 02/05/2016

I had made a complaint that my meter's reading is inaccurate and I wanted someone to come and check the same as I did not want any issues in future.I did get a response from them regarding the same.However I am looking for the details of my complaint and their response.as Cesc website does not offer the details. Please help me as whom and how to approach to get the docket details which will contain my exact words and their response to it

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Address: Kolkata, West Bengal, 700050

Website: www.cesc.com

Dear Sir,

This month my bill exceed the normal average payment. As you observe last 12months bill it is not exceed Rs 2500 but this month bill is Rs4000, we don't have ac and we did not buy any new gadgets also so I could not understand the reason.
I am a pension holder and its very difficult for me to give that amount. Can you please recheck and consider something.
Waiting for your valuable reply.

The details are given below :

Consumer Number : [protected]Net Amount(Rs.):4010.00
Customer Id : [protected]
Net Amount for online payment (Rs.):3970.00Billing Month : 10/16Due Date : 23/11/16

With Regards
Gauri Mazumder
[protected]

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Address: Kolkata, West Bengal, 700 050

Consumer No. [protected] and customer ID no [protected], customer name Mr. Chandan Kanti Biswas, residing at 20 no. Hare Krishna Seth Lane, Block B, Flat 5, Kolkata 700 050. Last three months I observed excess meter amount is sent by you to my end. Although I am not use such amount of electricity. In this present situation please help he to solve this problem as I am a senior citizen and it is not possible to bear such amount of bill.
Please do the needfull action as early as possible.

Thanks & regards,
Chandan Kanti Biswas
[M] : [protected]

Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.

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Address: Kolkata, West Bengal, 700060

From starting time my electricity bill has come about Rs. 3000/- per month up to April 2016, but from April 2016 to till date the bill has come about Rs. 7000/- to 8000/- per month. It is surprise to note that why this abnormal bill has come to my residence at Parnasree Pally, Behala, Kolkata :- 700 060, W.B.
I have very much confirm that some illegal taping has been done from my meter or power line so that excess meter reading has come in my consumer meter reading.
It is requested to you please check the line immediately and confidentially so that the illegal connection may cot in hand and punished by state administration.
Customer Id. :- [protected], Consumer No. :- [protected], Consumer Type :- Domestic.

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Address: Hooghly, West Bengal, 712203

In my (Sri Birendra Nath Chatterjee, of 4B, Sri Chaityanya Sarani, Serampore, Hooghly, W.B) last bill against Consumer I.D: [protected], to my utter surprise the amount to be paid is Rs. 1200/-, a whooping rise, compared to average of Rs. 300-350/- in earlier months.
Please look into the matter & investigate the reason of such unjustified amount at an early date as the due datre of payment is within 15.11.2016

Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.

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Rishab jain007

from Kolkata, West Bengal

Nov 15, 2016

My meter reading of cesc electricity is not working well this is the reason my bill is also coming high so i request to the cesc company to check my meter reading as soon as possible

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Address: 700033

My cons no is [protected], cust Id [protected]. Meter no[protected].
For the month of Aug 16 @ sept 16 I have received bill for 260 and 356 units .Pl note that I have very normal electric points 3 light 2 fans and a small water pump. Moreover I hardly stay 10 days at my place in a month. I fail to understand how such heavy amount of electric consumption is taking place.Such problems are taking place after installation of new meter by you. Pl look in to the matter urgently.

Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.

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A

Aviator1996

from Kolkata, West Bengal

Nov 8, 2016

Consumer number [protected]. Bill payment was completed on 3/11/16. Due date is 3/11/16. But no receipt was generated even though the amount was debited from my account. Please send the receipt to my email id.

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Address: Kolkata, West Bengal, 700001

Website: www.cesc.co.in

I have paid (twice) CESC electricity bill for the month of September 2016, through on line using bill desk gateway by my debit card. (0n[protected]. 1st time bill desk gateway was not response after using my debit card.2nd time i tried again from bill desk gateway, through my alternate debit card and get receipt. but after that, i observed my account has been debited two times with same amount i. e, 2*1060= rs, 2120.00. i have also got two massage on[protected] from my bank that, both the amount has been received successfully by us. now i am requesting you, please, "adjust" my over payment to coming next...

My consumer No is...[protected],
&
Customer i. d is...[protected]

my contact no - [protected]
Biswajit Hazra

May 8, 2020

Complaint marked as Resolved

solved

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Address: Hooghly, West Bengal, 712124

Hi,

This is Sourish Sinha here. I have raised couple of complaints ([protected], [protected]) with CESC regarding worst condition of the Electric supply piller.
I already complained that the Electricity supply piller(infront of my house) is standing with almost broken base and it could be completely broken at any time. CESC persons visited the place and understood the situation few ddays back and agreed that this should be rectified very soon for avoiding any accident, though no one is fixing the problem and this is now long pending.
I have already raised couploe of complain though no one bothered to che3ck this out.

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Address: Kandhamal, Odisha, 762001

Name : priyadarshi Dash
Address: phulbani, odisha -762001
Contact :[protected]
I have no any; but there is a connection of meter on my mobile number in your location.. and every month a bill confirmation comes through messages to me..
No problem. But the bills are not paid.. because bill gradually increasing and became beyond 15, 000.
Since 12 months I receiving these message as [protected][protected]...

Why like this.. who is that not paying the amount on bill ... and why registered on my number..

I already complaint on a received call from you 4 months ago.

I think this should be considered and resolve soon.

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Address: Kolkata, West Bengal, 700009

Website: Cesc

Customer id - [protected]
Consumer no - [protected]

While i am staying in 3 bedroom appartment, 2 airconditioners are being sparingly used at night onky.in addition yo this the refrigerator is in use. the monthly bill on an avetage received shows 850 units + being used. this is abnormally high n needs to be checked. my mail id is [protected]@yahoo.co.in

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Address: Kolkata, West Bengal, 700017

Website: cesc

Consumer ID: [protected]
Consumer No: [protected]

Sir,
Please note that my consumption shown in your bill is gradually increasing every month. Consumption of the same months this year vis a vis last year shows a massive jump. My consumption is the same. I have not added any new appliance for the past 2 years, yet consumption shown in your bills is always increasing.
Please look into this matter urgently and do the needful.

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Address: Kolkata, West Bengal, 700032

Dear sir/mam,
My consumer no-[protected] and customer id -[protected]. sir my august bill reading was 126 unit, bill reading date — 06/08/16. september reading date — 06/09/16 total unit 176. and this month we received huge bill — reading date 13/10/16 (which is delayed and cause extra per unit charge) unit show 296 unit.
Dear sir, when i mail this my meter reading not exceeded your 13/10/16 reading which was 5953 (after 14 days) my todays meter reading is 5927 units.
O sir who the person collect the reading i want to know, that means your man who came to read the meter reading he is very poor to do his job or he produced a concocted reading. kindly recheck my meter and solve it immediately that i can pay the current bill in time. i appeal to the concerned authority to take suitable steps in no time to substantiate the bill amount which is very difficult to be paid. please do the needful. ph no — [protected].

Ame thing happen in another meter also in our premises. that consumer no is — [protected], customer id is — [protected]..
Thanking you,
Ibani ghosh
[protected]

Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.

Oct 28, 2016

Updated by apghosh WRONG MITER READING
Dear sir / mam
MY CONSUMER NO-[protected] AND CUSTOMER ID -[protected] . sir my august bill reading was 126 unit, bill reading date -- 06/08/16 . september reading date -- 06/09/16 total unit 176 . and this month we received huge bill --- reading date 13/10/16 ( which is delayed and cause extra per unit charge ) unit show 296 unit .
dear sir, when i mail this my meter reading not exceeded your 13/10/16 reading which was 5953 ( after 14 days ) my todays meter reading is 5927 units .
so sir who the person collect the reading i want to know, that means your man who came to read the meter reading he is very poor to do his job or he produced a concocted reading . kindly recheck my meter and solve it immediately that i can pay the current bill in time . I appeal to the concerned Authority to take suitable steps in no time to substantiate the bill amount which is very difficult to be paid. Please do the needful. ph no -- [protected] .

same thing happen in another meter also in our premises . that consumer no is --- [protected], customer id is ---[protected] ..
Thanking You,
sibani ghosh
[protected]
Apghosh -- aring03

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Address: Kolkata, West Bengal

Website: www.cesc.co.in

I have bought the flat in oct 2015. The promoter arranged for individual connection with the help of an agent. The agent mistakenly entered the pin as 700099. But the correct pin is 700094. I brought the matter to the notice of cesc through an application. Proper action was not taken by cesc against application dated 25/02/2016 vide docket no. 1168651, dated 26/02/2016. Sufficient supporting document was attached with the application. The necessary correction may please be executed as early as possible.

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Address: Kolkata, West Bengal, 700073

Consumer no : [protected], customer id : [protected], electricity bill for 09/16, due date on 04/11/16, amounting to rs.4540 (Net)
Dear sir,
The electric bill that i received against the captioned customer id for the month of september, 2016 appears to be much on the higher side. The bill of earlier months sometimes also seem to be not compatible with my apparent consumption, but in this month it appears to be too high for a nuclear family like us. There may be a scope of mistake somewhere either in meter reading or some slippage somewhere which needs urgent verification. I appeal to the concerned authority to take suitable steps in no time to substantiate the bill amount which is very difficult to be paid. Is it that due to festive season the puja committee electricity consumption is being distributed among common poor people like me.
Please do the needful.
Thanking you,
Yours faithfully,
Samit daw,
[protected].

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Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

File a complaint to Calcutta Electric Supply Corporation [CESC]

Calcutta Electric Supply Corporation [CESC] reviews & complaints page 65

Prior intimation for Meter Reading

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Fake meter reading

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Disconnection request on ref of today's email " online application for amendment in mailing address in respect of consumer no. 53008006136&q

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Correction in address

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Change of Address

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High electricity bill and wrong meter

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Looking for details of old complaint made by me

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Excess bill gauri mazumder

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Excess bill received after installing new meter.

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Abnormal bill from last four months

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Electricity bill regarding

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Exorbitant amount of bill

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Cesc bill payment is done "twice" for the month September, 2016 My consumer No is......68018170092 & Customer id is...68000265964

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Base of the electric supply pole is almost broken with dangerous state

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Illegal use of meter connection using my phone number

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Faulty meter reading

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Billing not as per consumption

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Wrong meter reading

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Incorrect pin in billing address

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Exhorbitant bill consumer no : 32050032009, customer id : 32000388586, electricity bill for 09/16, due date on 04/11/16, amounting to rs.4540 (net)

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