Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

My last electricity bill sent by cesc has raised to 10 times of my consumption. My normal consumption are between rs. 1000 inr to 1300 inr & the bill sent by cesc for the month of may 2016 is around 6400 inr. Tallying my last 3 years consumption, it was well between the same range. So, i filed a complaint with them & docket number was given to me, upon which they had called me asking me that whether any new electrical appliances was installed...

Customer I.D. [protected]. Consumer no. [protected].
Bill for May 2016 was paid online today (16.6.2016) which was Rs 340.00. At the time our S.B.I. bank confirmed the payment of Rs 340.00 to C.E.S.C. the website shut down and complained of Link failure. So there was no message about payment and we could not take a print out of the paid Bill.
Also we did not receive any e-mail confirmation or any message on our phone of the...

Dear Sir/Madam,

Please note that in last two consecutive months I have received meter reading noted by you are 381 units & 361 units respectively in against of my above-mentioned Customer id No. ([protected]) which I think is not at all correct. I would request you to kindly check the meter and take the necessary measures to get the correct reading. Hope, you will do the needful and oblige.

Thanks & regards,...

Consumer no. [protected] and [protected] consumer name: mr. Surendra daptry and rajendra daptry respectively for may'16 has been paid today i. E. 15.06.2016 through online payment but i did not get any receipt. Cant find a helpline number for the same to address my issue. Due date is 16.06.2016. Don't know if bill paid or not and amount is debited from my account. Please help at the earliest....

To, dated: 14.06.2016
The station manager,
South west regional office,
P-18, taratola road,
Kolkata-700088.

Sub: disproportionately high electric bills.
Dear sir,
This is to inform you that i md anwar hossain having customer id: [protected] and consumer no. [protected] is a resident of flat no. 4fc, naya basti (Brace bridge), b. B. T. Road, kolkata-700088, lp-36/1.
I would...

Dear sir,

This is in reference to our letter dated 10/06/2016 reagarding unfair notice of disconnection. According to my records, i have paid my bill for the month of april. But why am i still getting notice of disconnection every month. There has surely been a mistake. Therefore, i request you to kindly recheck and update your records and solve this issue. As proof i am attaching april month’s bill payment receipt. I request...

Gourab majumdar
6, shyamlal street
Kolkata-700004 customerid:[protected]
Bill no-[protected]


This is to infrom that last month electric bill not correct. Please re reading my metter. And correct

Reading. Last 6 month not use this metter becuse am out of station.. Last 2day ago. Get electricity bill.

Then i request please re reading this metter. And send a real...

I applied for new connection on line vide application no[protected] and mr no.8/08581/16 dated 14/05/2016 and your inspection was done on 17/05/2016. But till date neither you take any step nor send any acknowledgement in this concern.. Complain for delay also lodged on 29/5/2016 and 04/06/2016 to this side. What's a shame service from your end!

Please inform me whether you are capable to proceed further or not.
br...

A new meter was installed against above consumer no. Replacing old meter no. 1837317 on 01.06.2016. After replacing the meter, cesc people wrongly connected the line to 2 phase instead of 3 phase, thereby making a faulty connection. On start, my electric line connected with the above meter caused minor blasts and damaged my computer/ tv set top box/ 2 fans/ 2 tubes and decorative lights in the temple causing me a good amount of loss and tension....

This is the third time i am going to complain it, next time i it will be through consumer foroum,
I am pay a huge amount of bill on domestic line,
After off my mcb all line are closed but my meeter red light will bling continuasly, thats ment the line are still going,
This is happned from last one year, when your person are changed my connection line.
It will reflect on my bills, if you not send some body to...

Complaint about my bill which always is on the higher side compare to other user in this flats.
Consumer number [protected].
I had been using one 1.5 ton AC which only runs at night. 4 tube lights again only runs at night and at the most 2 fans runs in the day.
Hereby I would like to request you to kindly check my meter whether it is reading correctly or not.
It may also happen if some other user is connected...

Hi,

I have paied CESC bill through net banking and the transaction status was successful.However i have received a message from CESC saying that my bill has not been paid yet.
Since the amount has been deducted, I am not able to understand what to do now regarding this..I tried to check the the bill payment status but could not find the link for it.
Please find details below:
Customer ID. [protected],...

On 29.05.16 night there was tremendous voltage flactuations of power supply in our building causing damage to electric/ electronic gadgets. I being an electrical engineer could switch off major equiments but my portable hand phone was totally damaged. Since this is due to erratic cesc supply i demand a compensation to replace the set which will cost me around rs.4000. Please confirm per return. Regards.-rabindra nath ghosh' 459 dumdum park,...

I paid Rs 4510 thru netbanking of indian bank as my electricity bill for apr16; cesc kolkata's online payment website promoted paytm as payment gateway;i made the payment thru them but cesc now saying they never received my payment though by bank a/c shows same sum had been debited from my a/c; last date is 1st june that means i have to again pay the money to cesc; is cesc handi glove with paytm in some scam? how do i get this solved?...

My consumer no. Is [protected] address: flat 3a, 244, parnasree pally, kolkata - 700 060. Mobile no. [protected].

Last one week we are suffering huge frequent power off problem. Each time i hav complained and after some times automatically power on. My few docket nos. Are [protected], [protected], [protected]. Last 24/05/16 cesc supervisor came to visit out building and inform cesc form temporary main line hook from poll to main....

Customer id- [protected]
Consumer no.- [protected]
Bill no.- [protected]
Meter no.- 4956459, meter reading for april- 6619.
Bill amount -rs 10748.91
Meter reading as on bill- 6619

Actual meter reading verified by self as on 29th may[protected].

Kindly deal with the deviation and send me an amended bill so that i can pay the actual charges.
Please understand...

Consumer no. [protected], customer id. [protected], bill no. [protected],
Average unit consumed : between 36 to 84 per month
(One tube light, one night bulb, one ceiling fan, one t. V. & mobile charging s)

Probable mistake by the person taking reading, he came in late evening (In dark) and/or he typed 1084 unit instead of just 84 unit,
Resulting the gross payable amount : rs. 9940/- in april 2016...

Dear sir/ma'am
Kindly note that i am md anwar, my consumer no [protected]. I have been complaininga bout my excess electricity bill for the past 7-8 months at shyambazar cesc office, but there has been no response & till date no one has turned up to check my meter. I have 2 rooms with a fans & a light in each, a fridge, a television, a cfl light in wash room & kitchen each. I have not anything new since past 1 year but my bill has...

Please provide me the process of printing receipt of monthly bill payment, the bill already paid through your bill payment gateway(via Paytm). Its a funny for this organization i.e. CESC that no easy process been given in their website nor any helpline toll-free no exists in this regard.They always emphasis on the chargeable phone nos for the communication, The organization is not only a big but also hold the maximum electricity in greater...

Electricity bill for the month of april-2016 of rs 6300.00 was paid through net banking ref no. Fsbi[protected]ig0cbdukw8 on 26.05.2016. The said amount was debited from my account but no receipt was generated.


Customer id : [protected]
Bill no. : [protected]


Suman sankar das
3rd floor flat-h
Eb-4/6 deshbandhu nagar
Kolkata 700 059
Lp.77/14/1/3...