Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

Consumer no. [protected], customer id. [protected], bill no. [protected],
Average unit consumed : between 36 to 84 per month
(One tube light, one night bulb, one ceiling fan, one t. V. & mobile charging s)

Probable mistake by the person taking reading, he came in late evening (In dark) and/or he typed 1084 unit instead of just 84 unit,
Resulting the gross payable amount : rs. 9940/- in april 2016 bill.

Being an ordinary taxi driver, how come it is possible for me to pay a big amount like this.

Sir,
Please do the needful at your earliest to relief me from this huge tension and obliged me.
Thanking you!!

Dear sir/ma'am
Kindly note that i am md anwar, my consumer no [protected]. I have been complaininga bout my excess electricity bill for the past 7-8 months at shyambazar cesc office, but there has been no response & till date no one has turned up to check my meter. I have 2 rooms with a fans & a light in each, a fridge, a television, a cfl light in wash room & kitchen each. I have not anything new since past 1 year but my bill has been ever increasing! Today, i received an sms for electricity bill for the month of april 2016 amounting to rs 2970. I have no clue how can my bill shoot so high. My bill for the month of march 2016 was rs 1370. Please help me in this regard.
Contact no : +91 [protected]/[protected].

Please provide me the process of printing receipt of monthly bill payment, the bill already paid through your bill payment gateway(via Paytm). Its a funny for this organization i.e. CESC that no easy process been given in their website nor any helpline toll-free no exists in this regard.They always emphasis on the chargeable phone nos for the communication, The organization is not only a big but also hold the maximum electricity in greater Kolkata. The advertisement in your website shows that much more facility is given but it is a furse. Related to monthly bill payment several payment gateways were provided but totally ambiguous as often even after successful payment ther is always a suspense as most of the time a message come "Your pament is unsuccessful". Either this fake message should be sent to the genuine paid bill customer, also there should easy user interface for quick printing of bill payment receipt otherwise your customer shouldn't take it in good faith.

My mail id : [protected]@gmail.com
Mob No : [protected]/[protected].

Electricity bill for the month of april-2016 of rs 6300.00 was paid through net banking ref no. Fsbi[protected]ig0cbdukw8 on 26.05.2016. The said amount was debited from my account but no receipt was generated.


Customer id : [protected]
Bill no. : [protected]


Suman sankar das
3rd floor flat-h
Eb-4/6 deshbandhu nagar
Kolkata 700 059
Lp.77/14/1/3

Dear sir
Cesc bill customer id [protected] rs 150/- paid on 11.04.2016 through net
Banking in cesc website by using paytm get way, unfortunately no receipts
Issue from your site any technical problem. But the amount not updated to
Your department and also not refund my bank.
Now the situation is paytm inform us that this transaction was successful from paytm end and if merchant is denying for the payment then kindly share the mail conversation between you and merchant so that we can check and assist you in a better way which i already attach.
Again cesc information the payment has not been received cesc till date. Kindly contact to your banker after said period for refund of the said amount.
We are request to cesc and also paytm if return the amount in my bank plz send any refund transaction number by which received our bank.

Last one month paytm and cesc unable to solve my problem.

Dear Sirs / Madams,
This is for your kind information that I have found since the last few months that some suspicious electric cables with questionable conditions surrounding our Electric Meter and Main Switch, originated from other flats or so, in the main Meter panel of our complex ( My address: Flat No.: 004, First Floor, 77 Sultan Alam Road, Kolkata - 700 033) in connection to our Consumer No.: [protected] which may /might initiate hooking subject to technical verification. In this context, I will very much appreciate if you kindly send some authorized technician of your concern and get it be verified also for keeping the clarity of the space. Please see the matter.
With regards,
Jukta Adhikary

Having power cut since last 2 hours, my consumer number is [protected], your helpline number for my area is giving a message that office is closed, pls also advise if there is any other number than
+[protected] there are small children in house who are undergoing lot of discomfort as a result of the power cut, pls resolve the issue on an urgent basis

I am holding cosumer id no. [protected], name gautam mazumder. As per your msg of meter reading unit stands 413 units, which is ridiculous. As my ac was defuntiong since last 15 days. 2 ceiling fan, 1 table fan and 3 cf lamps can't cosume of 413 units, does not stand good. Kindly change my meter as it is giving it's reading error.

Please note, the meter should be replaced with new one immediately.

Customer id: [protected]
Bill no.: [protected]
Consumer name: debojyoti chatterjee // consumer type: domestic
Dear sir/madam,

This is to inform we are facing excess bill amount for the month april, 2016.
Would request to validate the reading .And also the meter as our usage is not so much that the amount can deviate.
The only reason i am writing is the bill amount is exorbitant and the usage was not at all this high.. So i kindly ask you to re-check and validate my bill.

Thanking you,
Debojyoti chatterjee.

Sir
Excess bill amount has been sent to my (Krishna kanta roy) cesc bill consumer no. [protected],. It is included with my previous month bill amount which was already given on 27.04.2016 but due to mistake it was not on line registered to cesc computer and after complaining to office they were denying to solve my problem. Now what will i do??? Waiting for your feedback on my email address kalyan. [protected]@gmail.com.

Dear sir, it is ridiculous to see the cesc electricity bill of different consumers in my mobile every month i request the authority to stop sending such bills in my mobile. The bills sent are against the consumer nos.[protected], [protected], [protected] and consumer id [protected],[protected], [protected] respectively. Correspondences with these ids such as planning of providing acs or other payments also sent to my mobile. Please take immediate action to stop sending such bills /correspndences in my mobile because i do not come under the jurisdiction of the cesc but in the wbsedl. Thanking you, yours faithfully, tapan kanti bhattacharya.

Electricity Theft
Dear Sir,
My electric consumer no. [protected].
Electric Theft has been done from the sub meter of the main meter.
The user who is suspected for theft uses a heater, iron, 3 fans, fridge, lights and other electronic accessories still they are receiving a monthly bill of approximately Rs.500 per month.
Whereas the Bill coming to ours is more than 1000.
I suspect they are breaking the meter and connecting it direct to the mains and using the current, which is a theft.
I live at their locality and we people are making this complaint about their theft, previously also they hooked current from main lines ans still they're continuing.
As a responsible citizen towards your organization I request you to take serious action against them.

During last one month during afternoon (1pm-4pm) & evening-night (7pm to 1 am) voltage is considerably low. Tube lights are flickering, a/c can not be run-due to vibration during low voltage, once coil leakage already happened and rectified, a/c power supply plug female & top melted twice. We are waiting for big mishap (Accident) due to low voltage related problem which will be caused due to the negligence of the cesc. The problem is intimated by phone ([protected]) several times to cesc, i waited after every complain for your wise solution but no result till date. The complain dates and docket nos. Are as follows:
11/05/16 — [protected], 29/04/16 —  [protected], 18/04/16 —  [protected], 12/04/16 —  [protected]
Please save me & my family

Dear Sir,
This is to inform you that my consumer number is [protected] and I receive the notification of the meter reading on my mobile. My mobile number is [protected]. Since a last few months, I am receiving the status of meter readings of other persons. E.g. one message reads "Dear consumer (con. no. [protected]), regret your meter could not be read on the scheduled date due to unavoidable circumstances..." These types of messages are quite irrelevant and annoying. Please help me in this regard
Thanking you in anticipation
----
Paritosh Guha

Hi team,

This is regarding cesc consumer no - [protected].

On february, 2016, i have applied for name change request for the above mentioned connection, through online portal - www.Cesc.Co.In.

Previously connection was in the name of my father mr.Sankar nath sil(Cust id - [protected]).

After successful name change, presently connection is in my name-mr.Saptarshi sil(Son of mr.Sankar...

I am utpal pachal consumer no[protected], from 63/33 brindaban mullick lane, kadamtala howrah-711101, want to notify you with the fact that while the ac is on, there is a sudden fluctuation of power voltage. As a result the fan, light, computer etc are automatically stopped. Due to this the ac cannot run properly. This may cause damage to the products.. Please do the needfull asap

I have paid bills of RS 1140/ on 9th May 2016 via net banking and also got SMS regarding payment being received by cesc but payment receipt could not be generated .My consumer no.[protected] consumer ID [protected] Bill no. [protected] bill for March 2016 due date[protected]. Kindly arranged to send the receipt of payment on my email .my email is [protected]@gmail.com

My electricity bill for mrs shefali deb, customer i. D [protected]., consumer no [protected] was rs 9750/- which is very excessive and absurd. I had paid for the last 6 - 7 months about rs 800 +, but suddenly this month it shot up, whereas i had not used anything extra except light and fan. Previously my tenant, who left 6 -7 moths back used server & a/c for his computers, but now he is no longer there. Above all, your men came to take meter reading on 21st as per your circular, but was unable to read it for some reasons that he knows better, whereas my doors were open as house maintenance was carried out. I received this message on my mobile as sms from you. Please check what is the reason behind for this high meter reading as you have all the necessary details with you. It's a real burden for a middle class, retired man to pay such a hefty amount.
Thanks for your kind consideration and understanding

Thanking you

Abhijit deb (Son of shefali deb)

I have forgot password for login in my account. Due to this problem i could not check my earlier payment data, which arising a lot of problem for me.

Please arrange to send fresh password in my mail id. Details given below:

Customer id : [protected]
Consumer no. : [protected]
I hope my request will be considered sympathetically.

Thanking you,

Shyamaprasad dhua
[protected]@rediffmail.com

Very stupid persona are there in cese division. No one is interested in doing honestly job. I had made a complaint on saturday early morning at 6-30 am but till supply is off. My complaints no. Is [protected]. Without restore my complaint is closed. How stupid. Cesc motive is to make a fool and cheat the consumers.
Shame shame shame...
Cheaters.