Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

Dear sir
Cesc bill customer id [protected] rs 150/- paid on 11.04.2016 through net
Banking in cesc website by using paytm get way, unfortunately no receipts
Issue from your site any technical problem. But the amount not updated to
Your department and also not refund my bank.
Now the situation is paytm inform us that this transaction was successful from paytm end and if merchant is denying for the payment...

Dear Sirs / Madams,
This is for your kind information that I have found since the last few months that some suspicious electric cables with questionable conditions surrounding our Electric Meter and Main Switch, originated from other flats or so, in the main Meter panel of our complex ( My address: Flat No.: 004, First Floor, 77 Sultan Alam Road, Kolkata - 700 033) in connection to our Consumer No.: [protected] which may /might initiate...

Having power cut since last 2 hours, my consumer number is [protected], your helpline number for my area is giving a message that office is closed, pls also advise if there is any other number than
+[protected] there are small children in house who are undergoing lot of discomfort as a result of the power cut, pls resolve the issue on an urgent basis...

I am holding cosumer id no. [protected], name gautam mazumder. As per your msg of meter reading unit stands 413 units, which is ridiculous. As my ac was defuntiong since last 15 days. 2 ceiling fan, 1 table fan and 3 cf lamps can't cosume of 413 units, does not stand good. Kindly change my meter as it is giving it's reading error.

Please note, the meter should be replaced with new one immediately....

Customer id: [protected]
Bill no.: [protected]
Consumer name: debojyoti chatterjee // consumer type: domestic
Dear sir/madam,

This is to inform we are facing excess bill amount for the month april, 2016.
Would request to validate the reading .And also the meter as our usage is not so much that the amount can deviate.
The only reason i am writing is the bill amount is exorbitant and the...

Sir
Excess bill amount has been sent to my (Krishna kanta roy) cesc bill consumer no. [protected],. It is included with my previous month bill amount which was already given on 27.04.2016 but due to mistake it was not on line registered to cesc computer and after complaining to office they were denying to solve my problem. Now what will i do??? Waiting for your feedback on my email address kalyan. [protected]@gmail.com....

Dear sir, it is ridiculous to see the cesc electricity bill of different consumers in my mobile every month i request the authority to stop sending such bills in my mobile. The bills sent are against the consumer nos.[protected], [protected], [protected] and consumer id [protected],[protected], [protected] respectively. Correspondences with these ids such as planning of providing acs or other payments also sent to my mobile. Please take...

Electricity Theft
Dear Sir,
My electric consumer no. [protected].
Electric Theft has been done from the sub meter of the main meter.
The user who is suspected for theft uses a heater, iron, 3 fans, fridge, lights and other electronic accessories still they are receiving a monthly bill of approximately Rs.500 per month.
Whereas the Bill coming to ours is more than 1000.
I suspect they are breaking...

During last one month during afternoon (1pm-4pm) & evening-night (7pm to 1 am) voltage is considerably low. Tube lights are flickering, a/c can not be run-due to vibration during low voltage, once coil leakage already happened and rectified, a/c power supply plug female & top melted twice. We are waiting for big mishap (Accident) due to low voltage related problem which will be caused due to the negligence of the cesc. The problem is intimated...

Dear Sir,
This is to inform you that my consumer number is [protected] and I receive the notification of the meter reading on my mobile. My mobile number is [protected]. Since a last few months, I am receiving the status of meter readings of other persons. E.g. one message reads "Dear consumer (con. no. [protected]), regret your meter could not be read on the scheduled date due to unavoidable circumstances..." These types of messages...

Hi team,

This is regarding cesc consumer no - [protected].

On february, 2016, i have applied for name change request for the above mentioned connection, through online portal - www.Cesc.Co.In.

Previously connection was in the name of my father mr.Sankar nath sil(Cust id - [protected]).

After successful name change, presently connection is in my name-mr.Saptarshi sil(Son of mr.Sankar...

I am utpal pachal consumer no[protected], from 63/33 brindaban mullick lane, kadamtala howrah-711101, want to notify you with the fact that while the ac is on, there is a sudden fluctuation of power voltage. As a result the fan, light, computer etc are automatically stopped. Due to this the ac cannot run properly. This may cause damage to the products.. Please do the needfull asap...

I have paid bills of RS 1140/ on 9th May 2016 via net banking and also got SMS regarding payment being received by cesc but payment receipt could not be generated .My consumer no.[protected] consumer ID [protected] Bill no. [protected] bill for March 2016 due date[protected]. Kindly arranged to send the receipt of payment on my email .my email is [protected]@gmail.com...

My electricity bill for mrs shefali deb, customer i. D [protected]., consumer no [protected] was rs 9750/- which is very excessive and absurd. I had paid for the last 6 - 7 months about rs 800 +, but suddenly this month it shot up, whereas i had not used anything extra except light and fan. Previously my tenant, who left 6 -7 moths back used server & a/c for his computers, but now he is no longer there. Above all, your men came to take meter...

I have forgot password for login in my account. Due to this problem i could not check my earlier payment data, which arising a lot of problem for me.

Please arrange to send fresh password in my mail id. Details given below:

Customer id : [protected]
Consumer no. : [protected]
I hope my request will be considered sympathetically.

Thanking you,

Shyamaprasad dhuabr...

Very stupid persona are there in cese division. No one is interested in doing honestly job. I had made a complaint on saturday early morning at 6-30 am but till supply is off. My complaints no. Is [protected]. Without restore my complaint is closed. How stupid. Cesc motive is to make a fool and cheat the consumers.
Shame shame shame...
Cheaters....

Dear sir
The above complaint no. Is closed without resolve and still our supply is off. Sir we have to face a huge loss as production loss due to electricity problem please restore our supply immediately so that we can start our production immediately. Already 30 hour pass and no proper support is received. Please help us urgently in restoration of our supply.

Thanks
Anil khowala...

While making payment of bill for the month of march amounting rs.970/- on 16.04.16 around 1.00 a.M, the amount deducted from bank a/c but the transaction shown unsuccessful. I had made a fresh payment again but the money o[censored]nsuccessful transaction has not yet been received.When contacted the bank regarding this matter, they told that cesc is responsible for non refund.They have nothing to do regarding this.
So, i, therefore request...

On 16.04.2016 around 1.00 a.m while making payment of bill through billdesk gateway amounting Rs.970/-, the money deducted from bank a/c but the transaction shown unsuccessful.when contacted to bank for the refund, they told that no communication has been made by you regarding this matter.
So, I, therefore request you to please look after the matter & take necessary steps as early as possible....

I have paid my Electric Bill through Paytm gateway from United Bank of India. Transaction ID is [protected]/[protected] shown that the payment made successfully but till date I have not receive the confirmation receipts and the payment of the bill status is unpaid.

My Email ID [protected]@hotmail.com

My Telephone No.[protected]

Kindly look in to the matter.

Thanks & Regards, br...