Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

Address: Kolkata, West Bengal, 700033

For last 3 months I am getting very less amount of bill comparing last year.I wonder if any thing is happening as I get meter reading mails every month.I don't want any unneccesay huge amount in near future as I don't have time to visit CESC.Please intervene.
Rgds
Diganta [protected]

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Address: 700114

Website: CESC.CO.IN

I have paid online my CESC BILL through Bill Desk as per details given below:

Transaction Date" Value Description Debit
Date
[protected]:24 27-Jan-16 BILLDSK-ECNB[protected]-BILLDSK 280
"
CESC has confirmed non receipt of payment. Please check and reverse credit to my account if not credited to CESC yet.

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Address: 700059

Dear Sir
Ref: Consumer Number : [protected]
Customer Id : [protected]
Consumer Name - Manob Deb
Sub: Correction of address

I Mr. MANOB DEB request you to make correction to my address in your records as mentioned below:-

CORRECT NAME AND ADDRESS:
MANOB DEB
FLAT NO. D - 402,
Greenleaf Apartment,
Sahapara, Raghunathpur,
Kolkata,
PIN -700059

Regards,
Manob

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Address: Kolkata, West Bengal, 700141

Website: Cesc

I have submitted my application with applications no:14/27285 on dated 31/12/2015 by adj consumer no :[protected] adjust meter no:5183208 inspection done on 05/01/2016 but till date not getting any communication from the company.

Need your Need full steps to instruct the cesc staff for immediate action to install matter in my flat immediately.

Prasant Kumar samal
C-2/36/112/1-4 Rampur
B.b.t.Road
Kolkata -141
Lakshmi apartment

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Address: 700079

Website: Calcutta Electric Supply Corporation [cesc]

A 11000 volt transformer has been setup by CESC - in front of the building - 15 mastarda sarani, building name "SWAPNAPURI", ITALGACHA, kolkata -700079(Picture attached), the distance from the building is 1 meter. Is it legal to setup a distribution transformer so close to the building?

Previously one complain sent but photo not attached, please have a look into this matter.Complain sent to cesc too.

With Regads
Flat Owners-SWAPNAPURI

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Address: 700004

Website: www.cesc.co.in

I, on behalf of "kopotaksha co-op hsg society" drawing your kind attn. Regarding our meter boards supplied by cesc ltd, in all 3 blcs of society that they are in a dillapidated condn & wires are hanging dangerously repeated complains to cesc cal north dist office produced no result

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I have submitted my application for new consumer in my new purchased flat in a apartment adress:flat no:3a, floor-3rd, lakhmi apartment, c2-36/12/1/4 b.B.T.Road, kolkata-700141 at westsubarban district taratala office, vide reference no:14/00208/16 on dated:01/01/2016 apply load:2.50, adj consumer no:[protected], adj meter no:5183208 by form no:[protected]. As per existing supply given by the cesc to the apartment i have purchased the flat and apply for new consumer but til date the cesc has not given any information or connection in my flat, for which my family is suffering in dark in this 21st century at a metro-city. I and my family wish need full step and immediate electric supply in my flat as soon as possible. Thanking you lingaraj rout

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D

dalu

from Kolkata, West Bengal

Mar 13, 2016

Non- Geneeration of receipt of payment against customer id no: [protected] A/c. Bibhuti Bhusasn Dutta.
tapas Guha

7:21 AM (0 minutes ago)

to cesc
To
The competent authority,
CESC Limited,
Kolkata.

I have paid the outstanding electric bill against customer id no: [protected], Consumer no: [protected] for Rs. 4, 470/- (Rupees Four Thousand Four Hundred Seventy) Only through net banking against my SB A/c. ending ****571 maintained with Vijaya Bank, Batanagar.

But regret to inform you that no any receipt against such transaction had been generated in my system from you server by default.

Though an amount of Rs. 4470/- has been instantly debited from my aforesaid SB A/c.

Your prompt action in this context shall be highly appreciated.

Thanking youy,

Yours truely,

(Tapas Guha)
cell no:[protected]
email id: [protected]@gmail.com

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Address: Kolkata, West Bengal, 700024

Website: cesc.co.in

The below customer details are wrongly associated with my mobile ([protected]) and it needs to be unsubscribed from the system so that I should not be receiving any further billing updates of others. Consumer Number : [protected] Customer Id : [protected]

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Address: Kolkata, West Bengal

Website: www.cesc.co.in

I want to disconnect my existing electric connection under the name Rajendra Kr Shahi, the address of which is 44/117 raja ram Mohandas roy road, kolkata 82. The lamp post number is 176/11/2/2.My customer id is [protected] and consumer no is [protected]. Please arrange for the disconnection asap and refund my initial mandatory deposit.

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Address: Kolkata, West Bengal, 700051

Website: www.cesc.co.in

I tried to pay my electric bill and paid 670 INR for December bill. This time also money was deducted and payment from my SBI account was shown successful. But then browser showed some error. I again checked but found that receipt of payment is not given in cesc website. It again gives the option to pay bill instead of receipt when I entered my consumer Id. Details of transaction:
SBI Branch: Indian Institute of Science
Reference no. IG0BGPBCD0
BILL_CESC_REF ESBI[protected]
Time 07-Jan-2016 12:39 IST
Consumer Id: [protected]
Consumer No [protected]
Kindly give me receipt of payment and update system such that it shows payment done or return my money.

Feb 8, 2016

Complaint marked as Resolved

they gave the bill in website link which I was able to see in pdf format. It is ok. This information is obtained when I choose to pay for another time in Jan I got PDF for receipt.

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The below customer details are wrongly associated with my email ([protected]@gmail.com) and it needs to be unsubscribed from the system so that I should not be receiving any further billing updates of others. Consumer Number : [protected] Customer Id : [protected]...

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Address: Howrah, West Bengal, 711103

Sir i would like to inform that my bill amount for the month of november is too high (consumer no: [protected]). I would not able to pay such high amount once at a time. And i am also sure about it that my bill amount would not be so high. Plz look into this matter as soon as possible. Thanking you.

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Address: 700084

Website: cesc.co.in

I have paid my electricity bill for November-15 of Rs1650 to CESC through SBI credit card no-[protected] on 3/1/2016 and payment gate way was BILL DESK. all though amount was debited from my card, no acknowledgement was recieved so far. My customer ID no for CESC is-[protected] You are requested to take a quick action so that I can get a E bill for the month of November-15. Partha Chanda ph-[protected]. E [protected]@gmail.com

Aug 5, 2021

Complaint marked as Resolved

Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.

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State Bank of India [SBI] Customer Care

from Mumbai, Maharashtra

Jan 4, 2016

Dear Customer,

Thanks for sharing your details. We will get in touch with you soon to address your concern at the earliest. Although we would request you not to post your contact and card details publicly but mail us next time at [protected]@sbicard.com.

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State Bank of India [SBI] Customer Care

from Mumbai, Maharashtra

Jan 5, 2016

Dear Customer,

Trust your queries have been addressed and resolved after our telecon with you. Please reach out to us for further assistance or feedback.

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Address: Kolkata, West Bengal, 700033

Website: www.cesc.co.in

Dear Sir, My name is Malay Banerjee and I am a tenant of Mrs. Arati Das a resident of Rajendra Prasad Colony Prince Anwar Shah Road Kolkata 700033. For the past few months our meter is capturing erroneous reading and each month the unit consumption is exceptionally high.For October we paid a bill of Rs 20, 000.For the month of November the bill comes around to 11380.Since we have no heavy electric appliance of our own and we use out land lady's meter we are of opinion that there has been misuse of our assigned meter, separate complaint will be lodged tomorrow only.kindly look into the matter, Consumer No [protected]

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Address: Kolkata, West Bengal, 612232

The consumer Id is [protected]. I paid Rs. 2540 through Billdesk on 22nd December, 2015 at 3:27pm. The amount has been deducted from my Allahabad bank account. But it has not reached to the CESC account...

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Address: 743144

This is to inform you that other bill related message is coming in my phone through SMS. It may be noted that my mobile number is [protected] but bill of following customer ID is also coming to my message. [protected] Purna Ch Banerjee, [protected] Smt. Gira Rani Patra, [protected] Sri Lalit Mohan Ghosh [protected] Pranab Kr Ghosh Please stop using my mobile number immediately. Regards, Biman Ch. Ghosh

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Address: Kolkata, West Bengal, 700078

Website: cesc.co.in

Consumer No.[protected] Consumer Name: Mrs. Swapna DAS Bill for Nov'15 has been paid today i.e. 12.12.2015 through online payment but I did not get any receipt. Cant find a helpline number for the same to address my issue. Due date is 30.12.2015. Don't know if bill paid or not and amount is debited from my account. Please help at the earliest.

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S

sarthakaryan

from Mumbai, Maharashtra

Dec 20, 2015

Calcutta Electric Supply Corporation [CESC] — Transaction Slip Not Generated,but Amount Debited From Bank Account

Consumer No.[protected] Consumer Name: Mr. SUBODH CH DAS Bill for Nov'15 has been paid today i.e. 12.12.2015 through online payment but I did not get any receipt. Cant find a helpline number for the same to address my issue. Due date is 30.12.2015. Don't know if bill paid or not and amount is debited from my account. Please help at the earliest.

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r.b.industries

from Ghatal, West Bengal

Dec 21, 2015

Consumer No.[protected], Customer id no-[protected], Consumer Name: M/S R.B.INDUSTRIES Bill for Nov'15 has been paid today i.e. 2112.2015 through online payment but I did not get any receipt. Cant find a helpline number for the same to address my issue. Due date is 28.12.2015. Don't know if bill paid or not and amount is debited from my account. Please help at the earliest.

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Address: 700031

Website: www.cesc.co.in

I used my SBI debit card for making CESC November bill payment. I got a SMS stating that amount is being deducted from my account from SBI, but you desk is showing unable to process the amount. Please let me know the status to my E mai. [protected]@rediffmail.com immediately. My mobile no [protected]. CESC Customer ID : [protected].

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Address: Kolkata, West Bengal, 700006

Website: www.cesc.co.in

Reference Details Consumer Number : [protected] Customer Id : [protected] Billing Month : 11/15 Billing Month:1110 Bill Payment date :[protected] received sms confirmation but did not get receipt in my registered email id. site does not have proper guidance for customers to register complains. they do not provide receipt and and the bill amount in next month and than ignore the customers and tell them to pay up and after that we will see.

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Address: 700001

Website: www.cesc.co.in

I tried to pay my electric bill and paid 100 INR for November bill. Money was deducted and payment from my SBI account was shown successful. But then browser showed some error. I again checked but found that receipt of payment is not given in cesc website. It again gives the option to pay bill instead of receipt when I entered my consumer Id. Details of transaction: Reference no. IG0BCRLYF3 BILL_CESC_REF ESBI[protected] Time 08-Dec-2015 12:38 IST Consumer Id: [protected] Consumer No [protected] Kindly give me receipt of payment and update system such that it shows payment done.

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Jan 7, 2016

Complaint marked as Resolved

I got receipt. CESE send me a mail with the receipt. They mailed pdf document and updated in their site. It took 3-4 days to resolve this.

Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.

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K

Km123

Apr 10, 2016

Sir,
Please furnish payment Receipt details from April 2016 to March 2017 of Consumer No.- [protected], Customer Id No.- [protected] in favour of Malay Mondal of 28/A, Jiban Krishna Mitra Road, Kolkata -700 037 through mail.
Your co-operation is highly solicited.
Tnx.
Regards,

Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

File a complaint to Calcutta Electric Supply Corporation [CESC]

Calcutta Electric Supply Corporation [CESC] reviews & complaints page 71

Grievance on consumer no.07099125075

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Amount debited from a/c but not credited to cesc, kolkata india

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Wrong address registered, address needs to be corrected

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Not getting meter on application

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11000 volt transformer set up at 1 meter distance

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Frequent fire hazards & voltage fluctuations

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Not getting the connection on consumer application

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Incorrect mobile number registered

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To disconnect my existing connection

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Bill payment done money deducted but receipt not given

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Others bill in my email - need to unsubscribe

High bill amount

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Non generation of E-bill for the month of November-15 all though payment was debited from credit card.

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Excessive high unit consumption due to fault in meter and probable electricity theft

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Bill payment for december

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Others bill in my name

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Transaction slip not generated, don't know if the bill is paid, but money is debited from bank account

Calcutta Electric Supply Corporation [CESC] — Transaction Slip Not Generated,but Amount Debited From Bank Account

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Bill payment

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Online payment receipt not received-38025157006

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Bill payment done money deducted but receipt not given

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