Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

Reference complain number [protected] dated 26th May. The car came with 4 people, inspected and went back. Received a call in the evening, promising that the job will be undertaken in the next 2 days. A couple of months ago, just after the new 3 phase meter was installed, as per their suggestion lodged a complain with the Southern Regional office. Men visited, and promised that the job will be done. In a separate mail, I will forward...

As per receiving the bill through email (consumer no [protected], meter no 3254100) the present reading mention 13819 which was taken on 11/05/2015. But we found the actual meter reading is 13779 as on 25/05/2015 at 09:12 PM. How is it possible? Please rectify the bill and arrange to create the actual bill as we can deposit the bill within the due date....

Good Morning, My customer id number is [protected] and my consumer id number is [protected]. I wanted to inform that my bill amount for the month of April has come in negative. Can you please check and advise as to why it is in negative. Request you to please check and advise if there is any issue in the bill or in the meter reading so that the correct bill payment can be made....

My Customer ID no [protected] & Consumer no. [protected] Name Shashi Lahoti I have today made online payment from Standard Charted Bank through Net banking for an amount of Rs.6942.49 against bill number [protected] for April 2015. Although my bank account has been debited with aforesaid amount but i have not received the online receipt . In view of above request you to confirm the receipt of payment and send me the receipt to my...

Dear Sir, My consumer No is [protected]. I am unable to pay bills online and your website is showing that "SORRY, ONLINE PAYMENT NOT AVAILABLE FOR THE CONSUMER AT THIS MOMENT... ". I am regularly paying bills online for last ten months . I don't know what is the technical problem for paying the bills online. I have tried all the means i.e Debit Card /Credit Card / Net banking etc. Please help me. This connection is in my grandfather name...

WOW! I have faced a horrible experience with the activities of your customer care section & I really have become disgusted with the above said unit of a leading company, serving to the nation of my beloved country. So now pl. lend me your ears for the following facts 1) I had made complaints no.3152343 & 3152630 for the correction of my address as per documents supplied by me to your end but your HR/ Billing section has changed the name...

My Name is Sourav Banerjee. Address. Village Ramchandrapur, P.O. Sankrail, Dist Howrah, 711313. I am complaining in behalf of my Father Mr. Subir Banerjee (Consumer No. [protected]) and my Uncle Mr. Prabir Banerjee.(Consumer No. [protected]). In our location CESC is providing Electric Supply. From last few years we have seen that Voltage i our electric line is Deteriorating day by day. In a 220 Volt line we are getting on 130 to 150 Volt...

I am here to inform you I am facing low voltage problem in line since last 2.5 hrs. Kindly take your remedial measure and intimate me immediately. MRIDULA HAZRA [protected]...

My CESC consumer no is [protected] and I have applied for extension of electricity load and eventually after the inspection I have paid an amount of INR 32702 (application reference # 07/02788/15); after payment it is more than 15 days that I am waiting for the job to be done by CESC, but they are not doing it. I have emailed several times and personally met the people in district office but nobody is able to answer my question, why it is...

Dear Sir, Yesterday evening some officials came to our home and disconnected the line stating that our meter is not correct. Our flat is a small 550 sqm (approx) with 3 persons staying it that too with no AC connection and paying Rs 700-800 bill monthly. Today when we went to the department against the complaint, they are stating us that Rs 15, 000 should be paid to them apart from Bribes of Rs 5000. This kind of behaviour from...

To The Commercial Manager C.E.S.C – North Suburban Office Dear Sir, I, Kartick Chandra Dey, resident of 6/18, T.N.Chatterjee Street, Kolkata 90, aged 72 years, hereby state that I am a customer of C.E.S.C (Consumer No. [protected] ).Currently I am in U.S.A from Sept. 2014 till date due to my daughter’s illness and didn’t knew the fact that I have to report to CESC about my travel to USA and I am really sorry about it . My...

Voltage is dropping out after 10pm every night. This has been going on for a week. No resolution. Called your help desk but they robbed me off by saying engineer has been assigned for this job. But nobody has been assigned yet. The issue remains unfixed....

High Electricity Bill for the month of March 2015 High Electricity Bill for the month of March 2015 Ref: Customer ID No. is [protected], Consumer No. [protected] Bill No. : [protected] Dear sir, I like to inform you that, the electricity bill is too much high for the month of March 2015. The amount is raised int he bill 400/- (Rupees Four hundred ) 41 units extra which are adding my bill. My average bill raise is every...

I have applied for a new connection for my AC, but still now I did not received the same, I have applied on 24/02/2015, but still I did not get the same. Can you please look into the same. Details: Name: Sandipan Chatterjee Reference No: 07/01368/15...

FIRST DOCKET NUMBER :[protected].05.2015 ( 11.21 PM SECOND DOCKET :-[protected] DT 03.05.2015 THIRD DOCKET [protected] Last two days we are facing this problem line is restore but still there trees are lying in overhead line . So therefore we request you again please look into this matter seriously . When meet an accident you are work fore that .....

Respected Sir, This is my earnest request that i reside at 96/14, Rabindra Sarani, p.o:Liluah, Dist:Howrah 711204.I have one meter in the name of Chandana Basu.And when i requested for the 2nd meter in the name of Arindam Basu.The electrician who came to put it in from CESC they have broken the previous meter board and placed the new one beside it and they have not covered both the meter and left it open which is very dangerous and cause...

Customer number is [protected]. Today[protected], I made an online bill payment for CESC through the net banking option for an amount of rupees 2795. The amount is shown deducted from the HDFC bank account through which payment was done. The reference number of the payment is[protected] However, I haven't received any receipt of the same from CESC. I would request CESC to kindly send a confirmation/receipt of the payment done (via netbanking)...

My wife had applied for change the name of the electricity supply in respect of Consumer No. [protected]. As requested she had already submitted relevant documents and requisite fees towards the security deposit with the Howrah office. Upon submission of the documents she had received a SMS requesting to deposit the security deposit. The context of the SMS is set out hereunder: "PLEASE ARRANGE TO SETTLE THE SECURITY DEPOSIT AMOUNT TO ENABLE...

Dear Sir/Madam, I, Sri Rakhal Chandra Bhattacharjee a LT connection holder, Meter no-3612610, customer ID-[protected], Consumer no- [protected] address is -RAKHAL CH BHATTACHERJEE 185/589 H C BANERJEE LN, 805 KOTRUNG GOVT, COLONY-2, KONNAGAR LP 116/23, HOOGHLY 712235 is like to draw your kind notice on the fact that from 18th Feb 2015 all of our family members are absent from house due to a heavy operation of my wife at Delhi. As per...

Sir, ref to my consumer no. [protected], I bring to your kind notice that I received sms on 27 April 2015 at 04:03 PM saying "your electricity bill for 03/15, due date on 05/05/15, amounting to Rs.1130 (Net) has been generated". Since I shall be out of the city and I didn't receive the hard copy of the bill, I went to collect "Copy Bill" on next day 28 April 2015 at 09:30 AM from CESC South Regional Office to make payment before my departure....