Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

Dear Sir, Our meter consumer no [protected] is not used since Mar 2014 and the subsequent bill from Apr 14 to Feb 2015 is generated with remarks " Please do not pay this Bill " but the March 2015 bill was generated with amount Rs 1100/- and subsequently by mistake the payment was made with other bills. Again the April 2015 bill was raised with average meter reading though the meter is not used and the payment was not made by me so the May 2015 bill has come with disconnection notice but payment is not made as already March 2015 is paid against wrong bill. Therefore you are requested to resolve the Bills issues immediately . Thanks and regards, Pranav Sarkar

Consumer no. [protected] Docket nos.[protected] & [protected] After the storm last evening 11.06.15 there is no electricity in our area, that is Goswami Para Road, Bally. And in spite of repeated dockets nothing has happened so far. But last night at 1.05 am there was an SMS from CESC saying my supply has been restored which came to my notice at 4.30 am. After that I made the second docket at 4.43 am which has also not produced any result so far. Please attend.

after the storm yesterday the power was disrupted in our street. In spite of complaints no CESC activity is visible in our area. The past reputation of CESC is that of a very efficient organisation. This time no one is even giving an indication of time line Customer no [protected] complaint no [protected]

Dear Sir, In my home & our local area there is no supply Present around 6 hrs.I called on CESC Customer Care phone no 8 times.they give me many Docket Nos. [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected]. These executive people said that "sir wait for times, this problem will resolve shortly, technicians r working on that problem." But they can't enable to solve this problem till now.They harassing our.we are helpless.Please take an action for this harassment on CESC. Yours faithfully, SAMRAT MUKHERJEE 127/1 DR. AKSHAY KUMAR PAUL ROAD, BEHALA.KOLKATA-700034.

For the last 7 days our area facing low voltage provlem specily in my residence and it ia happing specialy at night fur which A/C, TV, and fridge facing lor of provlems rhough I am complaint but no action has been taken yet and my complaint number as follows [protected] [protected] [protected] [protected] Pl look in to the matter and arrenge to repair the same Thanks Ranjit Roy Chowdhurt (M)[protected]

Hi CESC Customer Care Our meter is setup in the building along with a lot of other commercial meters The situation on the meter box panel is really scaring and there are quite frequesnt outtages due to technical reasons I would request you to come up to the meter board of our building and look into the situation and necessiate the actions that may be required I had written another concern/ complaint before but no action has been initiated from your side Please take this in its proper importance Thanking you in anticipation Warm Regards

Dear General Manager(SrI B.K. Cattopadhya) Last one Year I am writing you m problems but you simply write one word that your compllaint registered and our representative will contact and after that what happened never any one contact, you open this depatment to amke fun with yr custmer, (Shame on you). My question that when your meter reading man name RANA MUKERJEE HAD ADMITTED HAT REALLY THIS METER IS RUNNIG FAST AND YOU SHOULD COMPLAINT TO RELATED DEPARTEMNT AND FOR YR informetion last one year I wrote several e-mails and personally spoke to yr ofice people but no body turned-up, why? HAVE I MNEY PRINTED MCINE IN MY HOUSE, why I should pay uncessary amout 700 to 800Rs extra every month. what was the fault in y previous meter and without informing me why they changed the meter and specially when no male member was presen in the house.why yr few culprits are defaming such CESC INTITUATE.

Ref: Customer ID No.[protected] is, Consumer No.[protected] There is tremendous low voltage problem in my house due to attached street lights in my house were the power has been taken from the same source were my home electricity power consumption takes palce.There is often disturbance of power in my house due to the same reason and recently the fuse of the main meter blew and my whole house lost power. There has also been instances of fire sparks during the rainy season from the street lights which are now attached to my house which will definitely cause burning of the main meter box and my house at the same time if proper precaution is not taken before hand. The people from the CESC dept who had recently checked and worked on the installation of the main fuse has also informed us that the load of the two steer lights are too much for our meter box and will eventually result in low voltage problem in the future A line in confirmation to me at my registered mail ID: [protected]@gmail.com shall be mostly welcomed. Regards Adhip Kumar Das 17 Behari Doctor Road Bhowanipur, West Bengal Kolkata:700025 Ph: [protected]/[protected] Email:[protected]@gmail.com Email: [protected]@gmail.com

There was an issue with the meter and the same was tested and found true, instead of replacing my defective meter it has been taken away from my premises putting a notice as out o[censored]se however the same was supposed to be replaced by CESC, kindly help us to resolve the issue please. we are facing huge issues as we are getting stranded.

Dear Sir, it is requested to take regular monthly Meter Reading and Send regular Monthly Electric Bill. It will be easy for me to make payments. If regular monthly Meter Reading is not taken, the electric Units get accumulated and the total bill amount becomes very big and a financial burden on me for payment. Please, LOOK Into the Matter With Due Importance and arrange to do the needful for which I shall remain ever obliged. Sincerly yours, BHASKAR BANERJEE Consumer No.-[protected] Consumer ID-[protected] AirPort City Housing Complex(Ph.-!) Flat No.: C-4, Block No.:4, 238/126/3, Jessore Rd. Kolkata-700081, LP- 25/4

I have applied for a new CESC meter. The reference no is: 05/10469/15. It is not sanctioned to me and the reason shown to me is that another person named Ramani Mohan Das has an outstanding amount of Rs 6000 from the same area. I don't know who this person is. I want to know why this is being imposed to me. I am a new consumer, why should I have to bother about what other people has done? If CESC did not get the outstanding money from that person then it's because CESC is incapable of that money realization. Why should I suffer for that?

We have CESC Electricity supply at our home. But the last month electricity bill information received by me from CESC through sms is just unexpected. My Consumer No: [protected] and Customer ID: [protected]. It is showing that this moth's bill is Rs.810. But it is impossible. Please, give me solution.

Dear Sir/Madam mY cONSUMER nO:-[protected] Your department wants to suck the life out o[censored]s Someone from your office came and changed our meter when we didnt requested him to do so Also your man came and changed the meter when there was no male member present in the house Now the bills are coming so high [protected] what is this FOR YR INFORMATION WE HAVE OTHER HUSE AND SAME ELECTRONICS METER IS FIXED AND WHEN WE ARE USING COOLER AND PMP BUT CHARGES IS COMMING ONLY 800 TO 775 rS. PER MONTH BUT OVER HER WE ARE NOT USING THIS EVEN THEN CHARGES IS COMMING SO HIGH AND MORE SPECIALLY YR METER MAN rANA mUKER JEE ADMITTED THAT MER IS RUNNING FAST. We dont use any heavy appliances for our comfort In this heat we are rotenning just to pay high bills because of a faulty department like CESC I want to know with whose permission he changed the meter We are only sitting here to pay your department unnecessarily or what We dont use cooler ac water pump or any other luxurious appliances We are dying in fan and tubelight in this heat and your faulty department is sending sky touching bills after bills A few days back a person from your department come to check the meter and he said the meter is reading way to high So we wrote to your department requesting to change the meter as soon as possible Instead of changing the meter CESC dont have time to reply to our emails and messages We have paid 17 18 thousand rupees in last 8 9 months when we are not running any such appliances What is this Do you want to kill us Immediately change the meter Thanking you with Best Regards Bhanu Shanker Chowdhury

For last two years CESC( Calcutta Electric Supply Co-operation) is charging us for 1000 unit excess.Many complaints have been lodged but they have fallen to deaf ears.Though, we were promised that the electric bills will be adjusted still till now no adjustments have been done. All the more, each month excess bills are being charged from us. Due to cable fault we are not getting any electric supply since 29th March 2015.However, for the month of April we have been charged for 632 units. Our consumer number is [protected]. My father, 76 years old heart patient, have made numerous rounds of CESC head office, but they are taking no action. They had said they will be sending an inspector to verify if our complaint is valid, but till date no action have been taken. I am making an earnest request to take this matter as high priority as we are without any proper electric supply even in this scorching summer and my father is a heart patient.We have been to many offices for help but no good. PLEASE HELP!

Dear Sir Recently I have Purchased a flat at Behala The Flat is at The fourth Floor & The Address of the same is as follows:K.M.C. premises no-189C, Gopal Misra Road, Ward No-129, BRNO-14 under K.M.C.(S.S.Unit), P.S.-Parnashree Kolkata-700034, Dist 24 PGs I have also received an SMS stating that I have to pay a bill of 7700.00 by 14/08/2015& the reference No that is being provided at the said SMS is for MRNo.02/06586/15. I want the resolution of the following complaint: I want The Bill copy which I have not received One by the name of Mr.Gopal is having possesion of the bill & is saying that he wants an additional Rs 2000 from me & Only then he is Going to give the bill Since then I have been transferred to Bangalore on account of my job Please tell me as to how shall i Pay the amount directly into your account by way of NEFT Please Mail or courier me the bill at my Present address at Bangalore whch is Subrangshu Paul C/O ITC Limited (foods division) Maruthi Sevanagar Banswadi Bangalore-560005 My contact number is [protected]/[protected]/[protected] Regards Subrangshu Paul

My consumer No. is [protected] Customer Id is[protected]. My address is 246/1 r.b.c. road Kol700028.The condition of the Meter Box is very critical.The box may crash on the floor any moment.The accident may cause injury to human life or fire.Pl change the meter box immediately

Tremendous low voltage problem and I have docketed under CESC with Nos.3155231 (Consumer No.-[protected][protected]Consumer No-[protected]), yet no solutions been perceived against the complaint lodged on 03.06.2015. Will it be solved or not just a quarries then why we are paying bills every months?

With due respect, i would to like to state you that, our may month bill is 13, 990, which is surely an error, as you can check our past records of bill, and then you can understand the actual discrepancy, we would request you to kindly solve this matter as soon as possible for you, because it is not possible to pay such huge amount of bill. i required the genuineness of the bill.

The below attached photographs are taken from the address Mr. Valmiki Bhargava. P43, Scheme 52, 1st floor, Entally C.I.T Road. Kolkata - 700014 and Mrs. Priti Bhargava. P43, Scheme 52, 3rd floor, Entally C.I.T Road. Kolkata - 700014. These people are Bharagavas, the tenants residing here. They have shifted to their own accommodation and are using this premise for commercial activities for almost 4 to 5 years now. Kindly do the necessary as they will not listen to anyone.

The below attached photographs are taken from the address P43, Scheme 52, 1st floor, Entally C.I.T Road. Kolkata - 700014. These people are Bharagavas, the tenants residing here. They have shifted to their own accommodation and are using this premise for commercial activities for almost 4 to 5 years now. Kindly do the necessary as they will not listen to anyone.