Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

This is with respect to the bill (consumer# [protected]) I received for the month of February 2015 I was not in my residence from 10th December 2014 to 6th March 2015 but still I received a bill of Rs. 560/- for the month of February 2015. On seeing the February 2015 bill I saw that the meter itself has not been checked and that is the reason why the present reading is showing as asterisks although the previous reading value is present in the bill and in spite of not checking the meter reading I have been given a 90 units consumption which I had to pay. I need this amount to be corrected in my upcoming bill for March 2015. Please check the previous bills of mine and adjust the amount in my March 2015 bill . Thanks & Regards, Saikat Sen

Dear Sir/Madam, This is to bring to your notice that there has been a double payment made by us by mistake for the electric bill for consumer number [protected]. An amount of Rs109/- has been paid through Internet on 24th March 2015 and again the same amount has been paid by due date at the respective cash collection counter. You are therefore requested to to adjust the amount in bill for next month. Thanking you. Yours faithfully, S. Bhattacharya 31, Kalitala Road Ichapur, 24 pgs (N) PIN-743144

SIR, PLEASE TELL ME THE PROCESS TO INCREASE THE LOAD CAPACITY OF MY ELECTRIC METER FROM 2 KW TO 4KW AS I HAVE INSTALLED 02 AIR CONDITIONERS IN MY FLAT. ALSO SUGGEST IF 4KW IS SUFFICIENT FOR THE SAME. THANKING YOU, YOURS SINCERELY, MANOJ SINGH

Kindly note that Undersigned paid the electricity bill twice by mistake for the month of February 2015. Kindly arrange to return back the excess money paid or adjust with my next month bill. Regards, Somnath Mukherjee L/P. 16/2 3, A. N. Chatterjee Street, Dakshineswar, Kolkata-700076 Consumer No.[protected]

Kindly refer Bill of 2/15 and note that while making payment on line the 1st payment showed error although the money was debited from my account. Hence a 2nd payment was made successfully. Now after 2 days i find from my mail that my 1st payment was also .successful. Followings are two (2) transaction ID. 1st Transaction Detail : Consumer no. [protected] and accounting month and year 02/15 Transaction date :[protected] Payment Mode : Netbanking Transaction reference number : BIDB[protected] Electricity bill amount (Rs.) : 850.00 Convenience amount including service tax (Rs.) : 4.49 Total (Rs.) : 854.49 And the transaction detail is : Transaction Successful Acknowledgement Slip Consumer no. [protected] and accounting month and year 02/15 Transaction date :[protected] Payment Mode : Netbanking Transaction reference number : BIDB[protected] Electricity bill amount (Rs.) : 850.00 Convenience amount including service tax (Rs.) : 4.49 My complaint Doc No is - 3151690 Total (Rs.) : 854.49

During September 2013 to January 2015 my average consumption were below 100 units but Bill for the month of February 2015 all of a sudden a bill showing consumption of 200 units was issued by CESC. Thereafter the usage was reduced to 160 units without showing any reason. The company does not read the meter regularly and often raise and send Electricity Bill on an hypothetical basis. I beg to appeal that my actual usage may be read again from the meter installed in my compound and the bill already raised should immediately be revised so that I may go ahead for making necessary payment to CESC. With regards, Gour Mohan Singh CESC Customer ID:[protected] Mob No.[protected] G T Road Uttarpara Hooghly Pin-712258

Please refer to consumer no. [protected] & [protected] and find the both meters of aforesaid consumer nos are installed in the same premises i.e. 25/2/1, Bindha Basini Tala Road, Ariadaha, Kolkata -700057. It is surprising that for first time ever, you have failed to deliver the electricity bills for past three months and the hopeless courier you have entrusted the job, never attends the phone! As such, you are requested to take immediate steps to resume the delivery and we hope you owe an explanation for disruption of bill delivery service for such a long period. Regards. A. Bhattacharyya [protected](M)

Hello, The below details is registered under dutta.27.[protected]@gmail.com which is to be cancelled as I left the flat and a new incumbent is staying there. Consumer No. [protected] in the name of Bharat Overseas Bank Lt. 235/B/1 N.S.C Bose Road, 2nd Floor Flat-2H LP-CMC/3 Kol-700047 I don't want to recieve any more emails for this consumer #/address. Please do the needful. Thanks,

Respected Sir/Madam, I would like to ventilate my grievances through this letter. My consumer ID is [protected] and my Consumer No is [protected]. This Complaint is regarding my high bills with Bill No. : [protected] and Meter No : 1662213. I am a commercial user. I have a small store at 9, Rafi Ahmed Kidwai Road, Kolkata-700013 in which we usually run refrigerator for nearly 4 to 5 hours maximum in a day and 2 CFL bulbs which we enlight in the evening time for nearly 4 to 5 hours and have no fan. Though my December 2014 month consumption in bill was 50 units and January 2015 month consumption in bill was 43 units. But FEBRUARY 2015 month bill consumption is showing 97 units. I think either the meter reading is wrong or someone is hooking my electricity or someone is stealing from the meter box from inside. I was forced to raised a complain against a well esteemed Electricity Board. Please take action immediately and provide a solution. Regards, Mansoor Alam. Consumer No. [protected], Mobile-[protected], email - mudassar.[protected]@gmail.com. Awaiting for your response. Urgent step is needed.

Dear Sir Ref: Consumer No.[protected] Sub: Correction of address I Sri Gokul Behari Mondal request you to rectify our address in your records as mentioned below:- CORRECT NAME AND ADDRESS: GOPAL METAL WORKS POST AND VILLAGE JOTE SHIBORAMPUR, VIA MAHESHTALA, KOLKATA PIN 700141 Request u to rectify our address in your record and do the needful. Regards Gokul Behari Mondal

Dear Sir Ref: Consumer No.[protected] Sub: Correction of Name & address I Sri Gokul Behari Mondal request your goodself to rectify my name and address in your records as My father Gopal Ch Mondal died on 8/12/2012 and I am elder son of my family. CORRECT NAME AND ADDRESS: Gokul Behari Mondal Post and Village Jote Shiborampur, Via Maheshtala, Kolkata PIN 700141 Request u to rectify my name and address in your record and do the needful. Regards Gokul Behari Mondal

I HAD PAID MY ELECTRICITY FOR FEB 15 ON 9/3/15 OF RS 830BUT DUE TO INTERNET FAILURE TRANSACTION FAILED AND I HAD TO PAY TWICEAND RS 830 EACH DEDUCTED FROM MY ACCOUNT TWO TIMES WHICH WAS NOT REFUNDED BY YOU TILL DATEPLEASE TAKE NECESSARY STEPS SO THAT I CAN GET BACK RS 830 FOR FAILED TRANSACTION

Dear Sir, While I tried to pay my energy Bill for Feb' 15, on line, using my Credit Card, first time the transaction was unsuccessful . But the Amount Rs. 1287.12, for Energy bill Amount Rs. 1270. 00 of Feb'15.was duly deducted. As such I had to pay the said Amount again to complete the transaction. When & how I can get the refund the said excess amount. Kindly provide me a line of reply on this count to my E-Mail ID [protected]@yahoo.com . Yours, A.K.Ganguli. consumer.

Dear Sir Ref: Consumer No.-[protected] Customer Id.-[protected] Sub: Correction of Address OLD ADDRESS KEYA MONDAL & SUSANTA MONDAL, 3RD-FR, FL-06SWN, 1349 PURBACHAL MAIN RD, LP-5/15/27/7 KOLKATA 700 078 NEW ADDRESS KEYA MONDAL & SUSANTA MONDA, L FLORA APARTMENT, 30/Q HOSPITAL ROAD, 1349 PURBACHAL MAIN ROAD, 3RD-FR, FL-06, P.O.-HALTU, P.S.-KASBA, KOLKATA 700 078, LP-5/15/27/7. Request you to rectify our address in your record and do the needful at your earliest. If you require any supporting document, please inform me. I will coordinate accordingly. Thanking You SUSANTA MONDAL Mob.-[protected] e-mail: [protected]@gmail.com

Dear Sir Ref: Consumer No.-[protected] Customer Id.-[protected] Sub: Correction of Addres OLD ADDRESS KEYA MONDAL & SUSANTA MONDAL 3RD-FR, FL-06SWN 1349 PURBACHAL MAIN RD LP-5/15/27/7 KOLKATA 700 078 NEW ADDRESS KEYA MONDAL & SUSANTA MONDAL FLORA APARTMENT 30/Q HOSPITAL ROAD 1349 PURBACHAL MAIN ROAD 3RD-FR, FL-06 P.O.-HALTU P.S.-KASBA KOLKATA 700 078 LP-5/15/27/7 Request you to rectify our address in your record and do the needful at your earliest. If you require any supporting document, please inform me. I will coordinate accordingly. Thanking You SUSANTA MONDAL Mob.-[protected] email: [protected]@gmail.com

Dear sir, This is Ajay Kundu, Cust id-[protected], Consumer No-[protected]. This Complaint is regarding my bills with bill no-[protected]. The jan bill was showing 310units, Feb bill is showing 279 units and March bill reading is 265 units. The electricity consumption is as follows- 01 no 0 watt bulb and one refrigerator is on for 24 hours and only one tube light is on for 7 hours and one tube for maximum 1 hour, one pedestal fan for maximum 8 hours. People whose consumption is more are getting one third of the billed amount, why more in my case. Urgent step is needed.

Sir, This is to inform the concerned authority that my consumer no. [protected] is being used at 8/J Topsia 1st Lane Kolkata 700 039, but its milling address is 32/12 Rai Charan Ghosh Lane Kolkata 700 039. Unfortunately due to some circumstances your courier group G.S. Enterprise is not properly delivering the bill to its milling address. This has become a regular practice of theirs which makes me to collect a copy of the bill from the office. Hence, forth I, Md Rafique want my bill to be delivered in the milling address as mentioned in the bill. I hope that the concerned authority should go through this and do the needful as early as possible. Thanking you, Yours faithfully, Md Rafique

I have received Electricity bill for the month of February 2015 of Rs 2430 power consuming 380 units The Bill is inaccurate because the last six months consumtion graf showing our power consumptionsame eletronics items we are using last six monthsno other actvities happend I would request you that please review this bill and send me a revised accurate bill along with confermation and also request you for check our meter condition I look forward to you for favarable consideration

Dear Sir/Madam, The or electricity consumption for Consumer no [protected] has been nil almost since the month of October 2014 as the building portion is unoccupied for we are not staying there since then and we are out of city. So, there is nothing to worry about. As the electric meter is all OK and does not need to be replaced. As and when we come back to the building and start staying then the meter will start showing the electric consumption automatically. Please treat this mail as our application for non consumption of electricity for consumer number [protected] Thanking you, Yours faithfully Mr. S.Bhattacharya

The Electricity Bill for the month of February'15 of Con. No. [protected] has been paid through Internet Banking with Indian Overseas Bank Transaction No. 910807, date and Time[protected]. But the Payment Receipt has not been generated. Requested to sort out the problem immediately.