Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

hi, i paid my last bill outstanding amount for consumer no [protected] on 10th November which is Rs 4995.The amount got deducted from my card but confirmation was not received from CESC and not showing paid in portal. Please provide the confirmation if the amount is received at your end and if not please suggest what action i need to take from my end.

To Deputy General Manager South Regional Office, CESC Limited Sub: Complaint against High Electricity bill Dear Sir, My consumer no. is [protected] of 17/8, NASKAR PARA ROAD, (PUTIARY), FLAT-1A, GD.F, KOLKATA 700041 registered under SUKHENDU KUMAR CHAKRABORTY would like to register a complaint against high Electricity bill for the month of OCTOBER 2014, amounting to Rs.` 2800 . Usually, my billing amount comes around . 1200 to 1600/- every month during the summer when I use the air conditioner. But it is really shocking to see the amount which has been sent to me amounting to Rs 2800. The last bill that I have paid in September is 706 as I have stopped using air conditioner from the end of August, 2014.This is for your information that I have fitted LED bulb to all corners of my house in order to reduce electricity charge. Hence, please give me an explanation for sending such a high bill amount.Please reply me urgently as I have not made any payment . Thanks & Regards Dibyendu Chakraborty Ph: [protected], [protected] email: deep.[protected]@gmail.com

Area:- North Station Road, Agarpara, Local Cable Operator consume illegel power for their business & verious types Electronic Box. They are Connect wire with main cable which is connect through CESC electric post. Why CESC don't stop this crime. Domestic, Commercial Users pay bill for electric usages, but why they consume electric illegally. Please stop this power therft. Hope CESC stop therft as soon as possible .

i was trying to pay bill for CESC Ltd.kOLKATA under AXIS payment gateway with my SBI DEBIT CARD. The payment went through but the payment receipt was not generated. the payment was unsuccessful but the money was deducted from my bank.which was confirmed by a SMS alert on my registered mobile phone. the payment was unsuccessful and CESC asking for a re-payment. this occurred for two consecutive transactions with the same merchant under the AXIS PAYMENT GATEWAY. DETAILS OF THE TRANSACTIONS : consumer No [protected]: Amount :Rs. 1414.00 Date :08/11.2014 Time : 22:17:35 on POSUTIS2I14 at CESC LTD KOLKATA txn#[protected] consumer No :[protected] Amount :150.00 Date : 08/11/2014 Time : 22:21:52 on POSUTIS2I14 at CESC LTD. KOLKATA txn#[protected] the amount were deducted in both the cases and the money was deducted from my account with an unsuccessful transaction. please do arrange for a refund or waiver at the earliest as i need to settle the bills at the earliest. expecting a prompt and quick response.

CONSUMER NO.-[protected]. I HAVE MADE ONLINE PAYMENT OF MY ELECTRICITY BILL FOR SEPT 2014 RS. 2590/- ON 07.11.2014 THRU AXIS BANK NET BANKING. THE BILL AMOUNT HAS BEEN DEDUCTED FROM MY BANK A/C BUT DUE TO PROBLEMS IN THE CESC SYSTEM THE E-RECEIPT NOT GENERATED. PAYMENT REF. INB/[protected]/CALCUTTA ELECTRIC/SUPPL/. TILL NOW NO INFORMATION FROM CESC. PL TAKE UP THE MATTER SO THAT CESC CONSIDERS THE CONSUMER INCONVENIENCES SERIOUSLY WHISCH IS GIVING TENSION TO NUMUROUS CONSUMERS LIKE ME FOR THE UNCERTAINTY/ FATE OF THE MONEY PAID INSTEAD OF THE CONVENIANCE OF ONLINE PAYMENT. THANKS IN ADVANCE. P.K.PAUL

I am really astonished to see that the month i.e April since one of my room was not at all used due to death of my ailing father-in -laws on April23rd.'14 inspite of that my electric bills on and from the month April'14 onwards beyond my expectation instead o[censored]ser consumption being much much less.Therefore please verify this and do the needful whether anything wrong. DR.PRANAB KUMAR BASAK

Dear Sir, I do hereby reapply for the disconnection of the meter No.LP12/4/3/2/1, in the name of SUKLA NANDY, with customer i.d. [protected], at the address 25/3, Barrister.P.Mitra Road; Kolkata-700035. The consumer no. is [protected].( Type:-Commercial). In spite of applying for the disconnection of the same I am getting the bill for the aforesaid meter. So, I do hereby forward a petition for the aforesaid meter disconnection and crediting the amount in the account of the meter in the name of ZION(Prop. SUKLA NANDY) WITH CONSUMER NO.[protected] at the same address(25/3, Barrister.P. Mitra Road). Regards Sukla Nandy

My consumer no. is [protected].
I tried to pay my october bill amounting to Rs. 370.00 twice on 8/11/2014, because when I tried to pay once it showed unsuccessful and I didn't get any notification regarding balance deduction so I tried to pay once again and again the same problem at that I got notification for both the unsuccessful transaction as balance debited from my account. So help me in this manner as balance get debited but it was unsuccessful.

my September 2014 bill amount Rs 1643 has been debited from my account while paying bill online to cesc vide ASBI[protected]IG00EDAN19 TRANSFER TO[protected] BUT PRINT RECEIPT NOT GENERATED.what should I do? my con no. is [protected] . please reply .

On 6.11.2014, I have paid bill for consumer no [protected] for amounting Rs. 1528.49 from my SBI BANK account.But Unfortunately the E-receipt has not been generated but the amount has been deducted from my bank account. Transaction reference no is as follows ASBI [protected]G00EAGNN2 - Rs 1528.49 Please make sure that the amount has been credited to the above accounts or not? Otherwise investigate properly & do the needful...

Dear sir. We have received an unexpected excess bill in the month of September 2014 although we have no A C only we have freeze . The details as follows Consumer No [protected]. We Kindly request you to look into the matter seriously and take serious steps. This is my humble request. We are looking forward to you for future support and I also kindly request you to check our meter. Thanking You Your Customer Dr. Ata Karim Burke

Today I've paid two bills for consumer no [protected] & [protected] for amounting Rs 4391.49 & Rs 1549.49 from my YES BANK account.But unfortunately the E-receipt has not been generated but the amount has been deducted from my bank account. Transaction reference no are follows [protected]: BILLDESK AYBK[protected] CESC -Rs 4391.49 [protected]: BILLDESK AYBK[protected] CESC - Rs 1549.49 Please make sure that the amount has been credited to the above accounts or not? Otherwise investigate properly & do the needful.

DEAR SIR, I HAVE PAID MY ELECTRICITY BILL CONSUMER NO.-[protected] THE BILL AMOUNT HAD BEEN DEDUCTED FROM MY BANK BUT SOMEHOW PAYMENT WES NOT SUCCESSFULL. THE PAYMENT WAS MADE ON DATE -01.11.2014 VIDE REF NO.-01-Nov-2014 )TO TRANSFER INB Calcutta Electricity Supp BILL_CESC Payments- transaction reference no.-ASBI[protected]IG00DKITP8 TRANSFER TO[protected] for rs 4, 669.49) BUT TILL DATE THE MONEY HAD NOT REFUNDED AND I HAD MAILED TO CESE BUT HAD RECEIVED NO REPLY. please look upon the above matter carefully and please refund the unsettled money so that i could be able to pay the bill again. thanking yoou, yours faithfully KALYAN GHOSAL

Dear sir, i got offer letter by cesc with ref no: 03/12207/14 where i found that the address mentioned was incorrect. Mentioned address is 45/H/6, tiljala road kol-46, where as the correct address for which the application is 42/f, tiljala rd kol-46. I went to office had complain with docket no:[protected]. Where the scan document shows right address even though they dont taking any action toward this matter saing apply it again. So please sir do somthing.

I am SOMNATH SAHA CONSUMER NO- [protected] . I paid October month’s electric bill 1177.49 through STATE BANK NETBANKING on 3/11/2014 at 10:59:32 A.M.. Transaction number is IG00DQIVZ5. Payment receipt not generated. Amount debited from my ACCOUNT. Please mail me the receipt at [protected]@gmail.com...

WHEN WE CALL DEPUTY MANAGER COMMERCIAL AT THE NUMBERS :[protected] / 25559816 / 25559817 AND OR 25559818, NO ONE NEVER PICKS THE PHONE. THIS NUMBER IS IMPORTANT FOR BILL RELATED ISSUES, PLEASE HELP US THAT THERE SHOULD BE A CALL CENTRE SPECIALLY FOR CESC CUSTOMER IN REGARD OF EVERY QUIERY.

For a number of months we are being billed excessively by the power supply company in our area the " Calcutta Electric Supply Corporation" Even after taking precautionary measures to ensure minimum wastage of electricity our bills have gone increasing & there is no logical explanation on why our meter unit readings are so high, even though we do not run such gadgets or appliances which when put together may consume so much power Our consumer number is [protected] & bill no. for last month(October) is [protected] Customer Id: [protected] Please see to our compliant & take necessary actions as soon as possible

Commercial Executive, With subject to my above consumer no we have receive very huge amount of bill for Rs.16420/ which is very high so kindly check our meter and if it is faulty kindly replace the same at earlist and get this work as early as possible so do the needful at earlist, Regards, Rina Gandhi

Dear Concern, Myself KAUSHIK BHATTACHARYA residing at 64D BANEERJEE PARA BYE LANE SORSUNA KOLKATA-61, my consumer number is [protected], myseptember month bill came RS.4240/-whic is totally impossible .Aside when did ur executive came and take the comsumption, can u show me the sign from any body from my home is ur reading book. Kindly take action and provide me the correct bill so that i can pay . Regards Kaushik Bhattacharya [protected]

I live at H2/137, Sarsuna Satellite Township, Kolkata-700061. The monthly Consumption o[censored]nits goes up 5 times i.e the bill is 5 times higher. I am not being able to understand the reason behind this sudden rise. I want the electric meter to be checked immediately as how suddenly this sort of things can happen? The consumer number is [protected].