Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

To Deputy General Manager ( Official ), South West Regional Office. CESC LTD. Taratala. Sir, Subject : Excess billing : Aug. 2014. Consumer No. [protected]. Customer ID. : [protected]. Bill No. : [protected]. We are extremly serprised to see the total “Consumed Unit 386” and Net Amount Payable at Rs.2570/- for the month of Aug, ’14 as per your corrent month bill. You will find that from March to July 2014, Maximum Consumtion is “270” units. Therefore it is not understould how suddenly in the month of Aug. our consumption shot-up to “386” units without any addition of consuming points. We consider this as an error and needs investigation to your end. We are unable to pay the bill for Aug, ’14 till you investigate and justify the billing Amount for Aug, ’14. With Regards, Yours faithfully, Debokinandan Laha Consumer No. [protected]. Customer ID. : [protected].

To Ms. Anuradha Saha Date: 14/09/2014 Commercial Executive C.E.S.C North Suburban Regional Office 32, B.T. Road Kolkata- 700058 Sir, Sub: Grievance for excessive bill amount for August 2014 vide Bill No: [protected] Consumer No: [protected] Customer ID: [protected] I am to draw your immediate attention towards the electricity bill of my residence for Aug’2014 which is exceptionally higher than my actual consumption and which is evident from the consumption of the last six months which shows an average of 200 units approximately. But this month my bill shows an amount of Rs, 2190 against the consumption of 325 units which is quite absurd and not to my actual consumption commensurate because of the fact that at present our staying at the above premises is very occasional. Only a few days in a month. Therefore, I shortly put my objection to the above mentioned bill for Aug’2014 and though I have duly paid the amount, I request you to revise and adjust the excess amount in the next month. Thanking you Your faithfully SWAPAN KUMAR MANNA 50/1, DR. NILMONI SARKAR STREET Kolkata- 700090 Bill for the last six months MONTH/YEAR MARCH 2014 APRIL 2014 MAY 2014 JUNE 2014 JULY 2014 AUGUST 2014 UNITS 172 230 167 265 177 **325

Customer Id : [protected] Bill No. : [protected] Consumer Name: Mr. Gurudas Das Bill for August'14 has been paid today i.e. 12.09.2014 through online payment but I did not get any receipt. Cant find a helpline number for the same to address my issue. Due date is 16.09.2014. Don't know if bill paid or not and amount is debited from my account. Please help at the earliest.

Recently our wooden meter board was replaced with fibre board by you after complaint as it was broken but it is observed that the meter has not been sealed at that time. It only come to our notice when one of your officer came to disconnect the meter line of our tenant Lakshman Choudhary, Consumer No [protected] and customer ID no [protected]. So you are requested to take necessary action for sealing of Meters as there are two unsealed meters in the name of BADRI PRASAD (Consumer No [protected]) and VINOD KUMAR GUPTA (Consumer No [protected] and Customer ID no [protected]). Thanking You, Yours sincerely, BADRI PRASAD (Consumer No [protected]) VINOD KUMAR GUPTA ( Consumer No [protected] ) LP – 1/278/2/1 DWARIKA BHAWAN, VIVEK NAGAR, TITAGARH, 24 PARGANAS (NORTH).

Dear Sir, I like to bring kind notice that for the last six month the gross amount in ( RS ) shown your bill is excess than the previous months . This is for your information we have three points each for three fans and three lights.I have some doubts whether the readings of the meters was taking correctly So you are requested look into the matter and take necessary action in this regards. if the reading is found not correct please intimate the undersigned how the amount will be redues Thanks & Regards Gopal Das Consumer no [protected] / Customer Id [protected]

My Consumer No.[protected]. Sir/Madam, Kindly refer to my letter submitted to your office at 6 Mandeville Gardens on 11/08/2014 alongwith a Cheque for Rs.2500/- Drawan on UBI, BP Township Br, Kolkata, in your favour. Also kindly refer your serial no.11/08/14/211774 & Dicket No.110814/[protected]/110814 of your receiving counter. My Consumer No.[protected]. Presently I am at Delhi and received SMS from your good office and learnt that the bill amount for the month of July 2014 is Rs.1310/- and the bill has been dispatched to my residential address at Kolkata. In this context I like to state that an amount for Rs., 2, 500/- has been sent to your office along with my above referred letter. But till date the cheque has not been presented to my Bank. You are earnestly requested to get encashed the said cheque and adjust the bill amount accordingly. Meanwhile I have sent several mails to your office and lodged complaint too through your customer care. You earnestly requested to take the necessary action at the earliest, settle the issue and intimate me by your return mail and oblige. sincerely yours, susanta samadder Mobile:[protected]

In reference to the letter dated 10/9/2014 in pursuance of Ref no 08/13218/14 I would like to inform that I am not drawing supply from existing meter. I only used meter of the land lady temporarily for the wiring purpose. We are going to shift to the same premise very soon. So we need new supply. I request you to take necessary steps and be a part of mission to discourage people to use electricity illegally. Being a teacher, I can not do anything wrong to give example to the people. I hope you will understand me and arrange a new meter as soon as possible.

I ma trying to fill the online application for new connection, however after filling the Adjacent / Extg Consumer No [protected], the meter number is automatically filled but the District is not getting filled. Hence I cannot complete/save the form. Request look into the matter....

I, Kalyan Haldar, Cent Govt. Group-B Gazetted Officer have to pay High electricity bill for rental House. of Subhendu Sarkar, C/o Tapati Sarkar 686(DC-12) Rajdanga Main Road Kolkata-700 107 LP-110/7/6/17 Consuner No. [protected], Domestic, Consumer ID-[protected], Bill No-[protected] Total Unit Of 203 for July '14 for Two Tube Light, Two fans (100 Wat & 55 Watt-Padestral), .Two CFL .One RefrigeratorFridge & One TV at a increasing trends. Pl Check the Meter Otherwise Digital Meter may be installed for stop unwanted high electricity bill as a londlord is CESE employee.Many times I see Owner Meter is not moving high speed although His load capacity is two much high being every amenities of electricity of today life.M-[protected]

Ref: Consumer No.[protected] Dear Sir, Due to fluctuation in the electric line of my house I lodged a complaint at your office on 29.8.2014. The electriciansfrom your department came and after examining the line told that the kit kat had to be replaced. They promised to do the needful within two days. As nobody came from your office to replace the kit kat I booked another complaint on 2.9.14 vide docket no.[protected]. After waiting for three more days I again contacted your office on 5.9.14. Another docket no.[protected] dt.5.9.14 was given to me with the promise to rectify the fault within two hours. Till date nobody from your office either contacted me or rectified the fault. I request you to look into the matter and take necessary measures to rectify the fault immediately. Kalyan Kumar Ghosh H1/7, Sarsuna Satellite Township Housing Estate. 226/2/3.

To,
The District Engineer,
CESC
Howrah


Respected Sir,

I Came to know from that CESC is providing service in my above mentioned premises in the name of some un-known persons without my permission. I am the land owner of the above mentioned property in which CESC going to give service without taking permission of the premises owner.

Service reference no which I got are 1521, 18932, 18933, 18934, 18935, 18936, 18937, 18945, 18946 & 18947.

You are requested to not to give any service connection in my above mentioned premises in any person/s who are approaching CESC without permission of the premises owner.

Please do the needful & oblige.

Thanking you.

Saroj Gupta.

ref no. 05/15059/13 dated 08.07.2013 supply at sarada pally kolkata 700079 LP NO. 145/9/4 application form no [protected] SOMENATH PAUL SARADA PALLY KOL 700079 ( not connected over 14 months ) M [protected] Please reply at [protected]@gmail.com

Dear Sir It is the second time that I am complaining again a HIGH BILLING amount. I have only one tube light, one fridge, one kitchen chimney, 2 fans, 3 cfls, 2 tvs in my only 400 sq.ft. one bed room flat, but all these electrical items run from 4 pm only because we are only 3 members and we come to home at 4pm only so how can such 222 units consumed during AUGUST 2014 at my meter when no electrical item runs during morning and also when there is no extra ordinary electric gadget at my house. POWER THEFT IS ALSO POSSIBLE because few people generally tap others' line with the help of a local licensed electrician named Nando, who also claims to have a good relations with your CESC people. SO PLEASE CHECK MY LINE THOROUGHLY. from, Sudeep Shome

there is tremandous theft of elecrticity at 10, kumar para ghat lane, p.o.telinipara, p.s, bhadreswar, dist.hooghly, landmark-mansatala, poll no.35/4&35/5, by some miscrents and distributed in the arera @rs.125-150 per head, some of your elecric man and officer are also engaged in such dirty business, kindly take immidiate steps to save the nation

I am having consumer no [protected]. For the last month I have received a very high bill. Suddenly I have seen a huge rise in my monthly bill, the last month being more than double. I would like to state that my consumption pattern has remained the same and has not increased but rather decreased. Last year also there was an inconsistency noted for the bill of month 07/13 which was reported but no action was taken. Hence I demand an analysis as well as a survey as to why the monthly bill has increased so much. Please take this issue seriously. Thanks Omprakash Patwari

My name is Vinod Chowdhary and consumer No. is [protected]. The electricity bill of August14 is not correct. My monthly electricity reading has increasing 100 unit per month wise but as per August 14 bill no unit increase. The Meter reading is not correct Pl. resolve the matter Immediately. My Email ID is [protected]@yahoo.com

Respected Sir, I want to know is it permissible to supply electricity to near by people from domestic meter. Near my location 1 person having 1 single house ( owned around 100 Sq.ft) having 4-5 different meter supply electricity from 2 domestic meter to more or less 50 rented houses. With Rs.9 per unit. kindly guide me with the correct information.

4/9/2014 To Chief General Manager [Central], Calcutta Electric Supply Corporation Ltd. (CESC), Chowringhee Square Kolkata-700001. Sub: Consumer [protected] ( in the name of Mrs. Nayantara Chowdhuri )& Meter No. 3354980: Abnormal Bill of August 2014 : Dear Sir, 1) With reference to the subject stated above, I am to inform you that as per the monthly bill for the month of August, 2014, the figure of consumption shown in the said bill is found to be abnormally high and absurd. In fact, there was no usage of electricity from 18th August since there was nobody staying during that period, the consumption shown is the highest in this year. Normally consumption of power goes up in the months of April and May during summer. Even then the consumption has been shown as 1331 units [Rs.12000] in the bill WHICH I FEEL IS NOT AT ALL REASONABLE NOR LOGICAL SINCE NOBODY WAS STAYING AT THE PLACE AND THERE NO QUESTION O[censored]SING ELECTRICITY . 2. Particulars of the bill: Units: 1331, Rs. 12000, Consumer no- [protected] Date of reading- 19/8/2014 Due date- 09/9/2014 Customer id- [protected] Bill no- [protected] 3. It is requested to please take actions as below: • To check the meter: It must be faulty recording abnormally. • To check whether there is any leakage in main supply wire. • Whether there is any pilferage. Request you to kindly look into the above mentioned pretext, or we would complain to the consumer court. With best wishes, Yours sincerely, Anant S.IYER for Smt. Nayantara Chowdhuri Consumer Block A, Flat- 101 7/1a sunny park Kolkata 700019

In the july mont our electric bill consumption unit is 228 and the month of august my meater unit is 1253, how is it possible where we have no Air Condition. We could not pay this amount 11110/-. Please do something your needful ASAP. Thank You.

My consumer no. is [protected].I have paid the bill of July 2014 amounting to Rs.894.49 through sbi netbanking on 03.09.2014.under Ref.No.MSBI[protected]IGZ0731689 transfer to[protected] as per bank statement.But have not got any confirmation from cesc.worried, please send confirmation early.Regards. Kamala Datta, Consumer No. [protected].Email- [protected]@gmail.com. Ph: [protected].