Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

This refers to our consumer no [protected] regarding the meter reading by your staff on 1st September 2014 It is surprising to observe the rude behaviour of your concerned personnel on duty on that date due to request to wait for a little while . The meter is registered in the name of my father who could not respond due to his old age and deafness The person concerned misbehaved with shouting and refused to note the meter reading and also misbehaved with my wife who is a patient of hypertension and diabetes The meter reading as on 1st Sep 2014 was 8051.5 just after his visit This is for your record and information and I desire your comments and action over this matter Pradip Kumar Chatterjee s/o Deb Kumar Chatterjee

I pay my bill consumer no [protected] through e payment dated as on 02/09/2014 from my bank account the transaction no details is BILLDESK/MPNB[protected]/[protected] the amount is Rs502.49 deducted from my account but till I have not received any acceptance copy of this mention bill. Pls do the needful as early as possible.

Samiran Roy
[protected]

I am Haradhan Paul son of Late SRI SUDHIR KR PAUL . My Consumer No : [protected] of 69/A Baghbazar Street, Kolkata-700003. I have received the bill of the month(AUGUST) via email and it appears to be inflated as I know for certain that our consumption electricity is not so high as to warrant such a high bill.

Also the Last three month's bill appears too huge.

So, please do the needful check up of the electronic meter box by sending the local authority on an urgent basis.

Dear sir,

We haven't received a bill of the month July till now.My consumer no is [protected].You are kindly requested to look into the matter so that the unpaid bill on that month will be paid without facing further harassment.Your cooperation will be highly appreciated in this case.

with thanks& regards.

Soham Bhattacharya
mb no-[protected]

I would appreciate if you all look into the matter of very high electricity bill being received now over an year. Our meter has been changed with a new one recently and internal wiring in the house is not too old as well. We are living with only two rooms, bathroom and a kitchen with most of the time the electricity in one room remains off in the morning. Our Consumer number is [protected].

Myself Basanti Chatterjee Customer ID: [protected] a subscriber of your service, I have paid my July 2014 bill already(Bill No. [protected]) but I have received a SMS (from DM-CESCLM)that I have due amount approx 4000 Rs. for the Customer ID [protected] that customer ID is not belongs to me, please do the needful that I have not been to get irritated in future.

Thanking You,
Basanti Chatterjee
[protected]

1. Bill of jul 14 no [protected] cons id [protected]
2. [protected] [protected]
3. [protected] [protected]
4. [protected] [protected]

The above bills could not be paid at subject office as the same office is under repairing
Myself contacted your victoria house from there i am intructed to deposite it at
Shyambazar office which is not possible for at all. Though i am trying other source
Till that please bear with me

Shibendra nath mallick
1/10a east mall road
Kolkata 700 080
Lp 119/6/3/3
Mbl[protected]
[protected]@hotmail.Com

To The senior commercial executive, CESC Ltd, Kolkata Sub :Cons. no. [protected]. Excess bill for Jul 2014. Sir, 1. I am residing in hired house as quoted in electricity bill address since May 2013 and my meter no.4395318 reading in Jun 13 was 6890. and the reading in Jun 14 after one year was 7868. i.e my electricity consumption for one year aprx 1000 units at average of 90 units per month with normal house hold electronics. I have received electricity bill for the month of Jul 14 for Rs.9990/- for 1305 units consumption which is not possible at all & meter reading jumped from 7868 to 9173 all the sudden which is not understood. I could not consume 1305 units in one month where as i am consuming 1000 units only in a year. 2. Secondly during the month of Apr 14 for the meter reading Nil the bill was generated for Rs.930/- and the same was paid by me. pls reimburse the amount. 3. Pls do the needful and excess amount paid Apr 14 may be reimbursed and new bill for Jul 14 may be issued and meter may be checked & adjusted. My no.[protected]. thanking you. yours faithfully, GS Rao

my account id/consumer no is [protected] i'm Sri Nandalal Sen dear sir, my mobile no is [protected] my registration is [protected] but this is wrong or invalid number so please right mobile number i'm provide you and please active this number [protected]. Thanking- Sri. Nandalal Sen

Consumer number-[protected] Name- Nepal Ch Das Address- 325/2 Mahatma Gandhi Road Kolkata-700041..April month bill-730 rs, May month bill-580 rs, June month bill-1200 rs, July month bill-1400 rs.Why this electric bill increasing I do not understand.Where I used only 1 fan 2 tube light a TV and a fridge.i am living there with my family as rented house.Kindly take a look on this matter. Thanking You, Sunandan Mukherjee

Dear sir, Yesterday[protected] I paid Rs.3309.49 through SBI internet banking towards my electric bill for July 14. The amount has been debited from my bank and the Transaction Reference No. is IGY7026794 Dated[protected]State Bank Of India). However I did not receive the online receipt for the same and no confirmation of receipt of the amount. Kindly confirm amount received and please mail me the receipt for my records. Thanks and regards, Mr Pradip Kumar De Consumer No. [protected]O

Horrible continuous sound from cooling fan of transformer .The intensity of sound is so high that even after closing the window we are unable to stop the sound to come inside the room. So we could not sleep. The noise irritates through out day and night. Most of the resident are senior citizen, some are heart patient. So please do the needful to stop the noise. Earlier also we had made a similar complaints to CESC and the problem was rectified.Again the problems have started .Please do the needful and save our soul. Sameer Kr. Chatterjee, secretaryStephan’s House Flat Owners Association. mobile no:[protected] Stephen’s House 11 / B, R.B.C. Road, Kolkata 28.

To The Deputy General Manager (Central) South Regional Office 6, Mandeville Gardens Kolkata-700019. Subject: Checking of Meter No. 2580864 Consumer No.[protected] Sir, This is to inform you that, we are not staying at our house 35/D Moor Avenue, (LP-91/11/7) Kolkata-700040 for last 3 years where the above Electrical meter had been installed. We realize that your meter reader is unable to take the meter reading monthly. Therefore, I would request you to kindly send SMS to my mobile No. [protected] that he coming to check the meter beforehand so that we will be able to present at that time. Thank you for your help and cooperation and look forward to receiving the SMS from your end. Yours faithfully Doly Dey

Hi myself Anima Das, my consumer number is:[protected].. My Complain is that we received huge electricity Bill around 4 month, last month bill amount is: Rs 1320/- unit:209 and this month received bill amount is Rs.1110/-, unit:179 We used whole day only 1 silling fan, 14"color television for only 2 hours, refrigerator, adjust fan(only 1.5 hrs) and night time used 2 silling fan and 2 tube light and also television.. We belong to a middile class family and 1 earning person only..we face per month a lot of trouble about electricity bill.So i request you Please focus my complain as soon as possible...

i had registered a complain regarding the over billing of my electric bill from the lat two months. the complain id was 928363, but it has been 5 days since then and i cannot see any progress about my complain. so please its a humble request again to have a look against my complain and get it solved as soon as possible. contact details are- Mr. Mayank Chowdhary- [protected]

Dear Sir

I am a Sr. Cityzen. I like to inform you that for the last few months I had not received the hard copies of the bills for my flat at (WIB(M)/11/2-G.G.G.U. Complex), Customer Id. :[protected], for that, all the time I had to go ur office to collect duplicate bills before payment in each month. Would your kindly look into this matter & ensure me that my monthly bill henceforth should reach my mailing address...

Ref: Consumer number - [protected], Customer Id – [protected] in the name of ALOK KUMAR DE Bill No. – [protected] for the month of July, 2014 has been shown that the payable amount is Rs. 1760/= for the total 273 unit consumption which is absurd and hard to pay for me. The month of previous bill is Rs. 557.49/= and in the previous year consumption for the June and July are 124 & 122 units respectively. Therefore I am requesting you to check the meter reading and settle the real number o[censored]nit consumption during the concerned month. Kindly take necessary action in this regard and revert my e-mail id : [protected]@yahoo.co.in, Mobile no- [protected]. Alok Kumar De, Add: LP.85/3/3 FLAT-8 2ND FLOOR 1/25 KUMUD GHOSAL RD BAISALI ARIADAH KOLKATA 700 057.

I sri Pranab Kumar Sarkar Residing at Vill- Faridpur Block, Post office - Baksara, Dist- Howrah currectly used your Eletricity my consumer No- is [protected] in the name of Sri Anil Kumar Ghosh from whom I purchased the house for mutration it is requered the meter Installation date. That is why my request that you may provide me the date as early as possible to I complete my requirement.

our cesc consumer number is [protected], we have a single meter phase . usually we pay 1500 to 2000 max to max in one month .. as because me and my father both are doing job and we are always out in the daytime ... i just dn't how come just after we changed our meter box a tremendous change came in terms of billing ... we stay in one stroey house, stay in house for a very little time and we have got our recent bill, the month of july bill amount was terribly shocking ..it is 17760 for a single phase meter ... this is too much ...i think this is the time I should raise my voice .. please we are common people ..we work hard to earn money (all white)..we can not waste our money in this way ... please do something about it ... please do the needful to solve my problem...2031 units for a single meter phase that too who stay in house for little time is absurd ... i request you to take some actions against it or change the meter if this is possibly defective ... please do something. yours sincerely- Gargi guha neogi...

Excess Bill
Customer Id: [protected]
Bill No. : [protected]
Reading date: 02/08/2014

I was billed for Rs 15, 290( Fifteen Thousand Two Hundred and Ninety) Units- 1716 for the month of July 2014.

This is super-excess billing - either the metre is defective or the person who came for reading did not do his job properly.

We request you to look into the matter and solve the matter at the earliest

The previous reading was June is 362 units and biling amount was Rs 2740