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Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

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Last updated Jul 11, 2023
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Calcutta Electric Supply Corporation [CESC]
Customer Service Contacts

Calcutta Electric Supply Corporation [CESC] Phone Numbers

Toll free
1860 500 1912
2146
655
Phone
+91 22 2225 9157
1057
317
+91 22 2560 4049
265
139
+91 22 2225 9156
209
136

Calcutta Electric Supply Corporation [CESC] Website

Calcutta Electric Supply Corporation [CESC] Head Office Address

CESC House, Chowringhee Square
Kolkata
Kolkata District
West Bengal
India
700001

Calcutta Electric Supply Corporation [CESC] reviews & complaints page 99

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S
satakrotu
from Bengaluru, Karnataka
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Erotic meter reading and abnormal consumption for the month of june

Dear sir,
With ref. To above i am to state that the electric bill you sent for june'14 is totally erotic and absurd, therefore i request you to look into thne matter immediately and please check your calculations, meter reading and energy meter also and settle immediately
For your ref. I am giving youdetails of bill paid for last 6 months below;-

Month total units consumed bill amo9unt paid meter readingbr...
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Bikash Bera
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Excessive CESC bill-29185079362

Address:Kolkata, West Bengal

For the last three month, excessive bill is coming at my residence inspite of complaining about the excessive amount against the limited usage of electricity of my family but nothing has been done.I live in a two bhk flat where 4 tubes, one refrigerator, one air condition and a three fan to use.The previous average bill per month was Rs.1500 but recently is coming twice of that bill whereas only my son and mother lives the entire day and...
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R
Renaissa
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Excess bill due to high meter reading

Address:Kolkata, West Bengal

I, Swapnali Kundu, am filing this complaint on behalf of my father Mr. Parimal Ch Kundu. We reside in Metropolitan Coop. Housing Society, Sec-B, Plot-145, Kol-039. Our electricity bill having Consumer No. [protected] and Consumer Id [protected] (Parimal Ch. Kundu) have hiked up alarmingly as compared to the previous months in spite of similar energy consumption. In the month of April the meter reading was 324 units and in May 343 units, while...
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V
vinay pachisia
from Darwha, Maharashtra
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Excess reading of meter

Address:Kolkata, West Bengal

I, susanta chatterjee resides at 9/a, jogodyan lane, kolkata-700054. My consumer no. Is [protected].My meter no. Is 4744087
I have noticed that my meter has developed a glitch. The units consemed in past three months were

Months units consumed
Febraury 14 0
March 14 21
April 14 53
But the unit consumed in the month of may hiked upto 261 units.

Therefore i request you to check...
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kaushikdada
from Paradip Garh, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Require consumer number of newly allocated connection(meter already installed) under north suburban (CESC)

Address:Kolkata, West Bengal

Sir, Please send my consumer number of newly allocated connection (meter already installed) under north suburban (CESC) of house of Mr.kaushik mondal, address-57/1 bachaspati para road, dakshineswar, kolkata-76.Mobile-[protected] or [protected]. In the month of May'14, new meter installed by CESC in my house but till date no electric bill is sent by CESC.so I am unable to pay electric bill. So it is requested, please sent my consumer...
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Manas_ kar
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Double payment against same bill via e-payment

Address:Kolkata, West Bengal

I am a consumer of CESC, my consumer no. Is [protected], Type- Domestic, at the time of e-payment of electric bill for the month of September, 2013 on 25.10.2013 the billing amount of Rs.1366.00 has been deducted twice, this transaction is also appearing in my pass book. and my bank also issued me a certificate that the amount is credited to CESC twice.
I have submitted the application for adjust the amount against next bill to my...
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PIJUSH BHATTACHARJEE
from Kalna, West Bengal
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Excess Billing for last 2 months

Address:Kolkata, West Bengal

Please note that Billing for last 2 months May & June 2014 is very high compared to March& April, 14
although consumption as far as we use is similar to earlier two months i.e. March *& April, 14.
You will also find similar months in last year i.e. 2013 were also less than current months.

I request you to please investigate the matter and let me know the reasons to enable to pay Electricity
Bills...
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Biswajit.Mukherjee
from Kolkata, West Bengal
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Abnormal Billing on domestic connection (LT)

Address:Kolkata, West Bengal

Consumer Name : Biswajit Mukherjee Aparna Mukherjee Consumer No : [protected] Customer Id : [protected] Bill No. : [protected] Bill for the month of June 2014 Amount : Rs 6290 Address : FLAT-C, SOUTH EAST SIDE, 3RD FLOOR, 371/1 DIAMOND HARBOUR ROAD, KOLKATA 700 034 Please note that I have received the bill for the month of June 2014 for Rs 6290.00. This is abnormally on the higher side and never before have I...
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R
raysatya
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Change of category from commercial to domestic in r/o con no.51052088003

Address:Kolkata, West Bengal

Respected Sir, Inspite of my earlier three mail for change of category from commercial to domestic I am forced to intimate you with following details. I have applied for change of consumer category from commercial to domestic con no.[protected] as mentioned above as there is no commercial activity in the said con. no. for this necessary inspection from your office has already over and as informed by your officer the change will...
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kumaresn
from Mumbai, Maharashtra
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Bill payment - Consumer no :22008082008

Address:Kolkata, West Bengal

Dear Sir, I have just made payment for the month of June 14 amounting to Rs 2708 through my credit card. My consumer no is [protected]. Payment has been debited in my account and I am unable to retrieve the payment receipt. Kindly arrange to mail me the payment receipt. Regards, T Kumaresan mob no : [protected]...
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Md.Mustafizur Rahman
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CESC Bill Complain (Last two month May & June 2014)

Address:Kolkata, West Bengal

Dear Sir. For your information. Customer Id : [protected] Bill No. : [protected] Consumer No. [protected] Last two month i didn't get any bill amount. CESC has changed my meter last two month ago But as up to date not check my new meter. So last two month my bill amount nil position. I hopefully after check my meter reading arrange send my actual bill. Thanking you. Yours faithfully MD MUSTAFIZUR RAHMAN P-42 (HOLDING...
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Consumer No.[protected] User Subhra Chanda on july 6, 2014 Dear sir/Mam I am Subhra Chanda residing of 457, Tantul Tala Lane Mankundu, Hooghly-712135.Complaining about excess billing in the month for May'14. Showing Units Consumed as 204 Units and net amount payable Rs.1280/- I would like to bring to your attention that excess units of last 3momths.Please look into the matter reading and correct the bill amount immediately. So...
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rahulsen1406
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment made Twice by Net Banking

Address:Kolkata, West Bengal

Rahul Sen & Mahua Sen (Sengupta), Consumer No. [protected] On 20/6/2014 I tried to pay Rs. 3286.49, Bill for June, 2014 by means of net banking through ICICI Bank. On my first attempt after payment button is clicked I encountered a Internet connection failure page. After waiting for some time when I did not receive any payment confirmation message on my mobile I attempted to make the payment again and that time the payment was successful....
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Z
zafluv
from Kolkata, West Bengal
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Double Bill Issue

Address:Kolkata, West Bengal

Hi, This is to inform you that for last 3 month my Electric bills is coming double and showing the usage unit as double however my usage is as usual and while checking the meter i found that the number is increasing very fast in comparison to others . request you to please send the CESC trained electrician to check my meter and refund the invalid charges on the bill....
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ghoshdibyajyoti
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Abnormally excessive billing

Address:Kolkata, West Bengal

Hello, I Dibyajyoti Ghosh [Consumer No: [protected]], want to inform you that, I have faced abnormally high value of billing for the month of May, 2014 and June, 2014. Our consumption generally stays within approximately 250 units / month. In March, 2014 there ran a heavy wattage instrument for a few days, so the bill was of 303 units - justified. However, bill for May, 2014 was 390 units, and for June was 374 units, which has absolutely...
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Saurobroto Chakrabarty
from Chennai, Tamil Nadu
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Discrepancies in Bill for the month of May 2014

Address:Kolkata, West Bengal

Customer Id: [protected], Bill No: [protected] Consumer Name: Rita Das for the month of May 2014, the net amount due as per bill is Rs 6550, however the previous meter reading is shown as blank[ Meter No: 2533850]. Similarly the present meter reading for the month of April 2014 was also showing as blank [Bill No: [protected]]. However units consumed is 800 as per bill of May 2014 and 152 as per April 2014 bill. If the opening meter...
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Address:Kolkata, West Bengal

I Ms Sarmistha Saha, Consumer no: [protected], Customer Id : [protected], Bill No. : [protected], had paid my CESC electricity bill amounting to Rs 7738.00 (Rupees seven thousand seven hundred thirty eight and forty nine paise only) for the month of May 2014 through net banking on 05/07/2014 and the above amount was debited from my bank account. However, I am yet to receive any receipt/acknowledgement from CESC regarding the above payment....
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D_Das_2014
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

May'2014, e-bill payment receipt not generated

Address:Kolkata, West Bengal

My Consumer Name: Biswanath Roy, Consumer no: [protected], Customer Id : [protected], Bill No. : [protected], I had paid my CESC electricity bill amounting to Rs 2790.00 (Rupees Two thousand Seven hundred and Ninety only) for the month of May 2014 through net banking on 04/07/2014 at 15:09 hours and the above amount was debited from my bank account. However, I did not received any receipt/acknowledgement from CESC regarding the above...
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S
ssur
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

E-bill payment receipt not generated

Address:Kolkata, West Bengal

I Mr Sudipta Bose, Consumer no: [protected], Customer Id : [protected], Bill No. : [protected], had paid my CESC electricity bill amounting to Rs 1833.49 (Rupees One thousand Eight hundred and thirty three and forty nine paisa) for the month of May 2014 through net banking on 02/07/2014 at 22:49 hours and the above amount was debited from my bank account. However, I am yet to receive any receipt/acknowledgement from CESC regarding the...
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Shibdas
from Kolkata, West Bengal
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CESC Ltd - E-Bill payment done, but did not get the receipt

Address:Kolkata, West Bengal

My consumer name: SHIBDAS DAS, consumer no: [protected], Customer Id : [protected], Bill No. : [protected], I have paid the e-bill amount(RS1453/-) of May 2014 through online bill payment on 02/07/2014 and the amount of RS1453/- has been debited from my bank account, but I did not get any receipt/acknowledgement from CESC. I still don't know, how this problem would be solved and when CESC would refund this payment which is not adjusted....
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