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Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

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Updated: Sep 3, 2025
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Calcutta Electric Supply Corporation [CESC] reviews & complaints page 99

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R
rwitu
from Kolkata, West Bengal
Jul 15, 2014
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Address: Kolkata, West Bengal

sir
we found that the electric bill for the month of june 2014 exceeded beyond our imagination. our mothly average meter reading comes between 400 to 500. however we found the meter reading at 2169 units in our bill for june'14. kindly look into this matter at earliest.
computer india
5 khoiru place
kolkata-72
consumer no. [protected]
Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
please look into this matter on urgent basis
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    Sourav32
    from Kolkata, West Bengal
    Jul 14, 2014
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    Address: Kolkata, West Bengal

    To Whom It May Concern: This is to bring to your kind notice that, the meter board @ premise number 2/121, Bijoygarh, P.O/P.S- Jadavpur, Kolkata - 700032 is in a suspending position and the meters of the respective owners are hanging from it. This complaint may be treated as Urgent and Immediate steps be taken from your end to repair the same. Delay in this may lead to accident and endanger the lives of the residents. For any further Query Contact the residents at the below mentioned Numbers: Sourav Gupta : [protected] Arindam Neogi : [protected]
    Aug 14, 2020
    Complaint marked as Resolved 
    Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
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      Bhagwat sharma 516
      from Mumbai, Maharashtra
      Jul 14, 2014
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      Address: Howrah, West Bengal

      Dear Sir/Madam,
      This is to inform you that I Bhagwat Sharma Consumer no-[protected]is getting high bill from last
      4 months and from last 3 months i submitted complain letter at howrah office but no action has been
      taken till now the officer are not taking this complain seriously i am a middle class man if this typeof

      bill come again again then how we live our life . We are not using any AC as well but after complain i
      am gettin higher bill again again.
      So i kindly request you to solve this proplem as soon as possible.

      Thanking You
      Bhagwat Sharma
      Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
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        skthakur@63
        from Mumbai, Maharashtra
        Jul 14, 2014
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        Address: Kolkata, West Bengal

        I have got my electricity bill for May & June without any reference of Previous / Current Units of meter reading detail for the month of May & June 2014. Moreover, total consumption of 90 units for my bill for June 2014 is unrealistic needs to be examined. My current five months average consumption is 49 Units while the same for last year is 46 units. The above bill is being paid thru ECS. Pls do the needful. Regards- Sudhir Kumar Thakur sudhir.kumar.[protected]@adityabirla.com Ph [protected] Consumar No [protected]
        Aug 14, 2020
        Complaint marked as Resolved 
        Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
        I have
        got my electricity bill for May & June without any reference of Previous /
        Current Units of meter reading detail for the month of May & June 2014. <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" />


        Moreover,
        total consumption of 90 units for my bill for June 2014 is unrealistic
        & needs to be examined. My current five months average consumption is
        49 Units while the same for last year is 46 units.


        The above
        bill is being paid thru
        ECS. Pls
        do the needful.


        Regards- Sudhir Kumar Thakur sudhir.kumar.[protected]@adityabirla.com Ph [protected]


        Consumar No [protected]
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          S
          satakrotu
          from Bengaluru, Karnataka
          Jul 13, 2014
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          Dear sir,
          With ref. To above i am to state that the electric bill you sent for june'14 is totally erotic and absurd, therefore i request you to look into thne matter immediately and please check your calculations, meter reading and energy meter also and settle immediately
          For your ref. I am giving youdetails of bill paid for last 6 months below;-

          Month total units consumed bill amo9unt paid meter reading
          Previous current
          [protected][protected][protected][protected][protected][protected][protected][pr... january'14 182 rs. 1090/[protected]
          2) february 156 rs. 940/[protected]
          3) march 166 rs.[protected]
          4) april 274 rs. 1130/[protected]
          5) may 190 rs. 1200/[protected]
          6) june 1271 rs. 11,[protected]

          From the above table you will realise the justification of my request, one point you must look the meter reading(Current) for the month may'14 and the meter reading
          (Previous) for the month of june '14 are not shown on your bills.
          So, please enquire as early as possible and let me know the correction so that i can pay the bill before due date.
          Thanking you,

          Sincerely yours,
          Basudev sen
          Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
          dear sir,
          thank u for your posting, waiting for action from CESC LIMITED
          WITH REGARDS
          BASUDEV SEN
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            Bikash Bera
            from Mumbai, Maharashtra
            Jul 13, 2014
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            Address: Kolkata, West Bengal

            For the last three month, excessive bill is coming at my residence inspite of complaining about the excessive amount against the limited usage of electricity of my family but nothing has been done.I live in a two bhk flat where 4 tubes, one refrigerator, one air condition and a three fan to use.The previous average bill per month was Rs.1500 but recently is coming twice of that bill whereas only my son and mother lives the entire day and rest of teh family member use it in night, A complain was made at the cesc office some time ago but nothing change and i am continue to get the inflated bill requesting to take my complain against cesc Thanks & regards Bikash Bera [protected]
            Complaint marked as Resolved 
            The company has send his representative once to check the meter and the representative said that necessary action will be taken nd after that no communication, the inflated bill from next month onward continued. thanks & regards bikash bera 9748431032
            Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
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              R
              Renaissa
              Jul 12, 2014
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              Address: Kolkata, West Bengal

              I, Swapnali Kundu, am filing this complaint on behalf of my father Mr. Parimal Ch Kundu. We reside in Metropolitan Coop. Housing Society, Sec-B, Plot-145, Kol-039. Our electricity bill having Consumer No. [protected] and Consumer Id [protected] (Parimal Ch. Kundu) have hiked up alarmingly as compared to the previous months in spite of similar energy consumption. In the month of April the meter reading was 324 units and in May 343 units, while in June it hiked up to 609 units. Previous year in June the reading was 350 units. So, kindly verify the reason of this abnormal meter reading and if possible adjust the amount in the coming months. We will be highly obliged.
              +1 photos
              Aug 14, 2020
              Complaint marked as Resolved 
              Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
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                V
                vinay pachisia
                from Darwha, Maharashtra
                Jul 12, 2014
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                Address: Kolkata, West Bengal

                I, susanta chatterjee resides at 9/a, jogodyan lane, kolkata-700054. My consumer no. Is [protected].My meter no. Is 4744087
                I have noticed that my meter has developed a glitch. The units consemed in past three months were

                Months units consumed
                Febraury 14 0
                March 14 21
                April 14 53
                But the unit consumed in the month of may hiked upto 261 units.

                Therefore i request you to check my meter and take necessary actions thereon.

                Thanking you in anticipation.
                Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
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                  K
                  kaushikdada
                  from Paradip Garh, Odisha
                  Jul 12, 2014
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                  Address: Kolkata, West Bengal

                  Sir, Please send my consumer number of newly allocated connection (meter already installed) under north suburban (CESC) of house of Mr.kaushik mondal, address-57/1 bachaspati para road, dakshineswar, kolkata-76.Mobile-[protected] or [protected]. In the month of May'14, new meter installed by CESC in my house but till date no electric bill is sent by CESC.so I am unable to pay electric bill. So it is requested, please sent my consumer number, so that i can make payment to CESC by online. Regards, Kaushik Mondal Address-57/1 bachaspati para road, dakshineswar, kolkata-76 Mobile-[protected] or [protected].
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
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                    M
                    Manas_ kar
                    from Kolkata, West Bengal
                    Jul 12, 2014
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                    Address: Kolkata, West Bengal

                    I am a consumer of CESC, my consumer no. Is [protected], Type- Domestic, at the time of e-payment of electric bill for the month of September, 2013 on 25.10.2013 the billing amount of Rs.1366.00 has been deducted twice, this transaction is also appearing in my pass book. and my bank also issued me a certificate that the amount is credited to CESC twice.
                    I have submitted the application for adjust the amount against next bill to my regional office .The Sr. Commercial executive of CESC (Mr. Raj mangal singh of south regional office, Mandeville Gardens) said that they have received the amount only once, and he referred this case to Mr. Rupam Nag /Mr.A sing of head office, Victoria house, then I met Mr. A .Singh, he is telling that we have received the amount once, we can not do anything.

                    Now this is my request to take necessary action

                    MANAS KAR
                    [protected]@yahoo.co.in

                    2/31, AUROBINDA NAGAR
                    KOLKATA -700040
                    [protected]/[protected]
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
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                      PIJUSH BHATTACHARJEE
                      from Kalna, West Bengal
                      Jul 12, 2014
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                      Address: Kolkata, West Bengal

                      Please note that Billing for last 2 months May & June 2014 is very high compared to March& April, 14
                      although consumption as far as we use is similar to earlier two months i.e. March *& April, 14.
                      You will also find similar months in last year i.e. 2013 were also less than current months.

                      I request you to please investigate the matter and let me know the reasons to enable to pay Electricity
                      Bills in time.

                      Waiting to receive your valuable advise in this regard ASAP.

                      With Thanks & Regards,

                      Pijush Bhattacharjee.
                      Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
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                        Biswajit.Mukherjee
                        from Kolkata, West Bengal
                        Jul 11, 2014
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                        Address: Kolkata, West Bengal

                        Consumer Name : Biswajit Mukherjee Aparna Mukherjee Consumer No : [protected] Customer Id : [protected] Bill No. : [protected] Bill for the month of June 2014 Amount : Rs 6290 Address : FLAT-C, SOUTH EAST SIDE, 3RD FLOOR, 371/1 DIAMOND HARBOUR ROAD, KOLKATA 700 034 Please note that I have received the bill for the month of June 2014 for Rs 6290.00. This is abnormally on the higher side and never before have I have received electricity bill for such a high amount. The units consumed have been reflected as 759 which is quite abnormal for a domestic connection. For your ready reference I am appending below the comparative statement (furnished by you in the current bill) of the last 6 months consumption and for the similar period last year. You will note from the same that my consumption never exceeded 300 units even in the peak months. In light of the please note that consumption of 759 units reflects process defects. Month & Year Units Month & Year Units [protected] [protected] [protected] [protected] [protected] [protected] Would request you to take necessary action from your end to rectify the system and send me the correct bill enabling me to pay for the same within the due date. Regards, Biswajit Mukherjee
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
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                          raysatya
                          from Bengaluru, Karnataka
                          Jul 9, 2014
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                          Change of category from commercial to domestic in r/o con no.51052088003

                          Address: Kolkata, West Bengal

                          Respected Sir, Inspite of my earlier three mail for change of category from commercial to domestic I am forced to intimate you with following details. I have applied for change of consumer category from commercial to domestic con no.[protected] as mentioned above as there is no commercial activity in the said con. no. for this necessary inspection from your office has already over and as informed by your officer the change will...
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                          kumaresn
                          from Mumbai, Maharashtra
                          Jul 9, 2014
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                          Address: Kolkata, West Bengal

                          Dear Sir, I have just made payment for the month of June 14 amounting to Rs 2708 through my credit card. My consumer no is [protected]. Payment has been debited in my account and I am unable to retrieve the payment receipt. Kindly arrange to mail me the payment receipt. Regards, T Kumaresan mob no : [protected]
                          Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
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                            Md.Mustafizur Rahman
                            from Kolkata, West Bengal
                            Jul 8, 2014
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                            Address: Kolkata, West Bengal

                            Dear Sir. For your information. Customer Id : [protected] Bill No. : [protected] Consumer No. [protected] Last two month i didn't get any bill amount. CESC has changed my meter last two month ago But as up to date not check my new meter. So last two month my bill amount nil position. I hopefully after check my meter reading arrange send my actual bill. Thanking you. Yours faithfully MD MUSTAFIZUR RAHMAN P-42 (HOLDING NO 319/63) MOTIJHEEL AVENUE BLOCK-C FLAT NO 4D 4TH FLOOR LP 50/9/1 Mail id: [protected]@gmail.com
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
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                              Chiranjit Chanda
                              from Bengaluru, Karnataka
                              Jul 7, 2014
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                              Consumer No.[protected] User Subhra Chanda on july 6, 2014 Dear sir/Mam I am Subhra Chanda residing of 457, Tantul Tala Lane Mankundu, Hooghly-712135.Complaining about excess billing in the month for May'14. Showing Units Consumed as 204 Units and net amount payable Rs.1280/- I would like to bring to your attention that excess units of last 3momths.Please look into the matter reading and correct the bill amount immediately. So kindly do not let me down and investigate my problem at the earlist.I have complan domestic consumer but there is no question of excess billing. So please check it immediately Yours faithfully Subhra Chanda Phone Number:-[protected]/[protected]. [protected]@gmail.com.
                              Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
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                                rahulsen1406
                                from Kolkata, West Bengal
                                Jul 7, 2014
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                                Address: Kolkata, West Bengal

                                Rahul Sen & Mahua Sen (Sengupta), Consumer No. [protected] On 20/6/2014 I tried to pay Rs. 3286.49, Bill for June, 2014 by means of net banking through ICICI Bank. On my first attempt after payment button is clicked I encountered a Internet connection failure page. After waiting for some time when I did not receive any payment confirmation message on my mobile I attempted to make the payment again and that time the payment was successful. I contacted ICICI bank and asked them to debit the failed transaction amount to my account but they informed me that both the transactions amounting to Rs. 3286.49 were successful and the payment has gone to CESC. The reference number of the transaction given to me by ICICI bank is MICI[protected]. I am expecting that CESC should adjust the extra payment with my future bills.
                                Aug 13, 2020
                                Complaint marked as Resolved 
                                Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
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                                  zafluv
                                  from Kolkata, West Bengal
                                  Jul 7, 2014
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                                  Address: Kolkata, West Bengal

                                  Hi, This is to inform you that for last 3 month my Electric bills is coming double and showing the usage unit as double however my usage is as usual and while checking the meter i found that the number is increasing very fast in comparison to others . request you to please send the CESC trained electrician to check my meter and refund the invalid charges on the bill.
                                  Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
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                                    ghoshdibyajyoti
                                    from Delhi, Delhi
                                    Jul 7, 2014
                                    Resolved
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                                    Address: Kolkata, West Bengal

                                    Hello, I Dibyajyoti Ghosh [Consumer No: [protected]], want to inform you that, I have faced abnormally high value of billing for the month of May, 2014 and June, 2014. Our consumption generally stays within approximately 250 units / month. In March, 2014 there ran a heavy wattage instrument for a few days, so the bill was of 303 units - justified. However, bill for May, 2014 was 390 units, and for June was 374 units, which has absolutely no justification. Under this situation, I request you to immediately look into the issue, and rectify the matter. Thanks, Dibyajyoti Ghosh Consumer No: [protected]
                                    +2 photos
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
                                    The same type of incidents happened in past also!
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                                      Saurobroto Chakrabarty
                                      from Chennai, Tamil Nadu
                                      Jul 7, 2014
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                                      Address: Kolkata, West Bengal

                                      Customer Id: [protected], Bill No: [protected] Consumer Name: Rita Das for the month of May 2014, the net amount due as per bill is Rs 6550, however the previous meter reading is shown as blank[ Meter No: 2533850]. Similarly the present meter reading for the month of April 2014 was also showing as blank [Bill No: [protected]]. However units consumed is 800 as per bill of May 2014 and 152 as per April 2014 bill. If the opening meter reading and closing meter reading is not mentioned in the bill then how is the unit consumed column reflected in the bill Request your urgent action to resolve the discrepancies in the bill
                                      +1 photos
                                      Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
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