[Resolved]  Calcutta Electric Supply Corporation [CESC] — Deduct from bank but confirmation not received

I paid my monthly cesc electric bills for consumer no. [protected] for rs.550for the month of June, 2020 through my debit card. Unfortunately, no receipts were generated but the amounts were debited from my account. I wrote to cesc re the problem but they said that since they didn't receive the payments, nothing can be done from their side. Incidentally, cesc bills for June, 2020 is still shown as outstanding.

Kindly arrange to refund the amounts immediately including the rebate which i didn't get for no fault of mine. Awaiting an early action on your part.

Thanks,
Pappu shaw