Calcutta Electric Supply Corporation [CESC] — Disconnection on False grounds - Double bill charges

Address:16B Park Lane, Kolkata-700016

Line disconnected on January 7th 2021. Bill already paid twice. No outstanding bills.

The payment had already been made almost 1 day ago and two senior people have been left without electricity for the past 2 days . This is such an insensitiveness from CESC. Also I got informed that someone from CESC is asking those senior people for Rs.3000 to reconnect the line. The guy has even threatened the senior people saying that why online reconnection request has been made as the reconnection will only be made after face to face meeting and discussion. This clearly means that the person is trying to extract more money from senior people by holding them hostage without helping them to be reconnected.
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Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
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    Calcutta Electric Supply Corporation [CESC] Phone
    +91 22 2225 9157
    +91 22 2560 4049
    +91 22 2225 9156
    Calcutta Electric Supply Corporation [CESC] Address
    CESC House, Chowringhee Square, Kolkata, West Bengal, India - 700001
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