Calcutta Electric Supply Corporation [CESC]

Calcutta Electric Supply Corporation [CESC] — double payment of bill for may 2018 of customer id : [protected]

Paramartha Dutta

from Kolkata, West Bengal

Address:

Kolkata, West Bengal, 700038

There are repeat (two times) online bill payment for the month of May 2018 of Customer Id : [protected], Consumer Number : [protected].

First one: Transaction reference NHMP[protected] dated 09.6.2018 of amount 1500/00 (One thousand five hundred) only.
Second one: Transaction reference: NHMP[protected] dated 10.07.2018 of amount 1530/00 (One thousand five hundred thirty) only.

Complaint:
1. The excess payment should be adjusted in subsequent bill(s).
2. There should be foolproof mechanism to ensure that no double payment is possible and allowed by the system.

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Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.