Calcutta Electric Supply Corporation [CESC]

[Resolved] Calcutta Electric Supply Corporation [CESC] — Electricity bill paid but still showing unpaid

souvik2021

Jun 22, 2022

Address:

Kolkata

I have paid the electricity bill amount Rs1420 Consumer No. [protected] & Customer ID: [protected] on 18/06/2022 Via YONO SBI app. After successful transaction it deduct Rs1420 from my SBI account. References ID YONOABDI[protected]. I have proper documents to prove my point. Therefore I have contact CESC. CESC says they have not receive any payment with that Consumer No-[protected]. I have Enclose All Supporting Doc. Therefore I request to take necessary action to solve my problem.

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Jun 23, 2022

Complaint marked as Resolved

Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.

Verified Support

Jun 27, 2022

Calcutta Electric Supply Corporation [CESC] Customer Care's response Dear Sir

This has reference to your trailing e-mail. In reply we confirm having received the payment of a sum of Rs.1420/- against the May 2022 Account bill in respect of the above Consumer No. on 18.06.2022.
While we trust that we have been able to clarify the matter to you, we would assure you of our best attention at all times.

Thanks,
CESC Limited

Jun 27, 2022

Updated by souvik2021 Yes.. thanks