Calcutta Electric Supply Corporation [CESC]

[Resolved] Calcutta Electric Supply Corporation [CESC] — Extreme High bill

Biswanath Laha

from KOLKATA, West Bengal

Aug 6, 2022

Address:

BL-T-5;15TH-FR;FL-1504, 783 ANANDAPUR, LP-13/3/12 KOLKATA-700107

Hi we are from Saltlake Institute of Engineering & Management Limited Customer ID [protected] & Consumer ID is [protected], recently we have noticed that last few months we are getting high bill issue & the amount which we are receiving that is not expected. So we are requesting you please check the problem and find out what are the issues. We are waiting for your response as soon as possible.

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Sep 23, 2022

Complaint marked as Resolved

Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.

Verified Support

Aug 08, 2022

Calcutta Electric Supply Corporation [CESC] Customer Care's response Dear Consumer,
We have escalated your issue to the concerned department and we shall get back to you soon.
Thanks,
CESC Limited

Verified Support

Aug 10, 2022

Calcutta Electric Supply Corporation [CESC] Customer Care's response Dear Consumer,
Refer conversation with our executive, we have arranged to inspect your meter.
Thanks,
CESC Limited

Verified Support

Aug 18, 2022

Calcutta Electric Supply Corporation [CESC] Customer Care's response Dear Valued Customer, ,

Consumer No.[protected]
Meter No. 6173850 Cal.Seq. 01

Reference to your query dated 06/08/22.

On examining the meter(s) at site on 11/08/22, it was found to be working within the permissible limits of variation.The reading on that date was 17236.

From our records we find that our bills were tendered on actual registration of the meter and the reading at the time of inspection confirms that July, 2022 account bill was in order.

In view of above, the bill(s) stand payable in full by you.

We stand committed to our spirit of co-operation and service to you.

Thanks,
CESC Limited