Calcutta Electric Supply Corporation [CESC] — irregularity in the june 2018 monthly electricity bill

Address:

Kolkata, West Bengal, 700107

I, Debjani Chatterjee, consumer no [protected] paid Rs3500on 6/62018 A’s an advance against the electricity bill of May’18 as we were going away and the official bill had not come by then. However on 13th of July ‘18 we received the bill for June’18 for Rs760 along with a disconnection notice as there was no record of our Rs3500 payment. Kindly look into this matter and adjust the May bill of Rs3169 against the advance payment of Rs3500 on the 6th june’18 and withhold the disconnection notice at the earliest. We expect a prompt reply!