Calcutta Electric Supply Corporation [CESC] — loop fire spark and burnt smell present in meter room

Address:

Kolkata, West Bengal, 700053

Sir

On 12th june evening we watched that fire sparking continues from the phase loop from our meter room at 4pm i call cesc doc, no, [protected],[protected], and [protected], After a long time they came and repaired temporarily a fully burnt phase loop and other two half burnt phase loof remained untouched, After asking they replied that all loop will be changed permanently by heavy loop box within 7days, but today 10th days running but still awaited, they had not came yet.
it may cause sever danger for my building as well as my locality
So I therefore request you kindly immediately take a drastic action against the traumatic situation and change all the weak phase loop replaced by heavy and strong load capacity phase loop not MCB, as soon as possible.
So that we can avoid all the accident in upcoming future.

thank

customer id [protected], [protected], [protected], [protected], [protected], [protected], [protected] etc
mobile [protected]