Calcutta Electric Supply Corporation [CESC] — Loss caused by faulty connection, while replacing an old meter (consumer no. [protected])

Address:712232

A new meter was installed against above consumer no. Replacing old meter no. 1837317 on 01.06.2016. After replacing the meter, cesc people wrongly connected the line to 2 phase instead of 3 phase, thereby making a faulty connection. On start, my electric line connected with the above meter caused minor blasts and damaged my computer/ tv set top box/ 2 fans/ 2 tubes and decorative lights in the temple causing me a good amount of loss and tension. I had to immediately replace 2 fans/ 2 whole set of tube lights/ set top box and got my computer repaired at a cost of more than rs.7000/- your cesc people even did not inform me to shut all the connections connected with the above meter before starting the work luckily i was at home, so could call my local electrician to guide your people to connect in a correct way, otherwise, it could have been a big incident.
Now, suggest me the way to get compensation for the loss, without any fault of mine


Suresh kr surekha
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Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
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We, The Park Circus Beniapukur United Puja Committee has deposited a sum of Rs. 168000/- & Rs. 29400/- vide MR No 03/99002/15 dated 01.09.2015. But no refund has been taken from your end. Pl arrange to give us the refund amount amount after adjustment of actual usage.

Thanks & Regards

Avik Barman
[protected]

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    Calcutta Electric Supply Corporation [CESC] Phone
    +91 22 2225 9157
    +91 22 2560 4049
    +91 22 2225 9156
    Calcutta Electric Supply Corporation [CESC] Address
    CESC House, Chowringhee Square, Kolkata, West Bengal, India - 700001
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