Calcutta Electric Supply Corporation [CESC] — Low voltage in the supply of electricity // customer id : [protected]

Website:

www.cesc.co.in

Sir,

This is to draw your kind attention to the frequent low voltage that is faced by me for long days. The problem is mainly raised generally after 11 P.M. in the summertime when the natives are operating their ACs and when any heavy machines like Mosaic Machine and Marble cutter Machine etc. are operated by my natives.
Low voltage does not permit our lights and fans to operate at that particular time. It puts me into great difficulties. The students, senior citizen, and the little kid suffer a lot. We are deprived of a sound sleep. And also hampers the next day’s work.
In this regard, I have lodged complaints w.e.f. 14/04/21 to 28/05/2021, but yet to be solved till date, Details are given below:-

Complaint No. & Date Work done by the Technician&Remarks
1. [protected]/[protected] dt. 14/04/21 Technician attended, just checked and told need to change MCB, but still not done
2. [protected] dt. 26/04/21 Came and told when the problem will happen then lodge complaint Accordingly, lodged complaint again 27/04 as per Tech’s advice.
3. [protected] dt. 27/04/21 Came and change the Phase that which resolved the problem temporarily and told that I will inform the Higher Authority to resolve the problem. Till no action has been taken.
I bound to say that the quality of work by the technician is very poor as seems to me.
4. [protected] dt. 28/05/21 Not attended, just talked over the phone and told when the problem will happen then lodge complaint otherwise complaint to Higher Authority I was astonished that when I asked his name then he has denied telling his name and lastly says that SINGH (but from true caller I came to know that his name is Kashi Ram Kori and Mob. No. [protected].
I, therefore, request you to kindly take an early step to check this problem.
Thanking you and regards,
Biswanath Sarkar