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Calcutta Electric Supply Corporation [CESC]

Calcutta Electric Supply Corporation [CESC] — Money debited from account but bill not paid due to online transaction failure

Address:Kolkata, West Bengal, 7111204
Website:www.cesc.co.in

Sir/madam,
On 29/04/17 i tried to pay the bill from cesc online website against my consumer no:-[protected] (Customer id:-[protected]). I used paytm online payment gateway to clear my monthly bill of rs 1410. After 1-2 minutes the transaction failed and money was debited from my account but my monthly bill was not cleared.
Hereby i request the concern authority to please help me in getting my money refunded.
Thanks & regards
Goutam verma
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Comments

Last few months we had observed ... My meter is not working properly ...as it is an old meter, there was a spark from the meter. I have consulted the electrical engineer, they are consultant change the old electric meter.
Reply
Dear Sir,
I applied for new connection on 13.04.17, reference no - 03/07853/17 but the inspectioners is not coming yet.

Can you please help me in this regard.
I will be greatfull if you kindly assist me in this regard
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    Calcutta Electric Supply Corporation [CESC] Phone
    +91 22 2225 9157
    +91 22 2560 4049
    +91 22 2225 9156
    Calcutta Electric Supply Corporation [CESC] Address
    CESC House, Chowringhee Square, Kolkata, West Bengal, India - 700001
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