Calcutta Electric Supply Corporation [CESC] — new connection request inspection not done - ref # 08/33268/17

Address:

Kolkata, West Bengal

I have submitted my online connection form on 3rd August 2017, application vide reference no. 08/33268/17 (Annexure Form No. [protected]) .

Inspection supposed to be done on 5th Aug 2017. I have not received any call to get this inspection done. When I called CESC South KOl office, they said I will receive a letter.
I received a letter on same day afternoon, mentioning inspection done and they are not giving the connection as this building already have 6 connections.

They forgot that building is having 6 flats. Also building is having common connection for Lift and Water pump. It needs 7 connections, 6 flats plus one common connection.

If they claim they have done the inspection, they are supposed to call me to verify my identity and flat. This is never done. They went back by mentioning building is having 6 connections.

After this I called up CESC on 12th Aug 2017 and they are reluctant to speak to me. Asked me to come to office on 14th Aug 2017. It seems they are not ready to support online application form. They need a middle man who will bribe them to get the connection.

It will be great if you take this case to CESC and correct the new connection giving process that is followed. Also help me to get the connection ASAP.