Calcutta Electric Supply Corporation [CESC] — No reading for the month of july 2016

Address:

Kolkata, West Bengal, 700013

Customer id [protected] bill no [protected] bill date 02/08/2016
Consumer no. [protected]
My last month reading was 251 units but this month the reading was zero.
How it could be possible and you will charge the bill in the next month.
This shows that the cesc employees are irresponsible towards their work and harasses the customers regularly