Calcutta Electric Supply Corporation [CESC] — Pending adjustment of paid electricity bill for October 2020

Address:

Nandarani Apartment, 176 P.K.Guha Road Dumdum Cantonment Kolkata -28

Dear Sir/Madam
This is to bring to your notice that I, LUCIA HANSDA, am a consumer of electricity provided by you. My details are :Customer ID. [protected] and consumer No.[protected] at 246 old-176 P.K. Guha Road, LP-66/3/1, Kolkata 700028. I have paid my electricity bill of October 2020 amounting Rs 1500.00 (Gross) online on 31.12.2020 and received the Success Receipt stating Transaction Ref No. VSM[protected] dated 31.12.2020. However, my electricity bill of November 2020 shows my October's bill as outstanding and the said amount was included in bill of November 2020.To any action against me, now I also paid the total amount of November 2020 bill amounting Rs 2650.00 online on 09.01.2021.
I, therefore, kindly request you to look into the matter and take necessary steps to adjust the excess amount paid towards electricity bill of October 2020 with the bill of forthcoming months accordingly.
Thanking You

With Regards
LUCIA HANSDA
Customer Id. [protected]
Consumer No. [protected]