Calcutta Electric Supply Corporation [CESC] — Replacement of old wires

Address:

711110

Sir,

This is to bring to your notice and also to place on record a very peculiar situation I am to face due to the apathy of your service engineers.

Some days back, I had lodged a complaint, docket no. [protected] when the wires connecting my meter to my main switch broke.

Since then, I have had my meter replaced on installing an air conditioner. Both sets of engineers have advised me to have the wires connecting the meter to my mains replaced immediately as to avoid any hazard/disaster.

In the event of my undertaking such repairs myself I leave myself open to charges of tampering.

While both engineers agreed it was their job, neither agreed to undertake the work.

Kindly have this matter examined and rectified early, as this is a potential disaster waiting to happen.

Thanking you,

Consumer No. [protected].

Sir,

This is to bring to your notice and also to place on record a very peculiar situation I am to face due to the apathy of your service engineers.

Some days back, I had lodged a complaint, docket no. [protected] when the wires connecting my meter to my main switch broke.

Since then, I have had my meter replaced on installing an air conditioner. Both sets of engineers have advised me to have the wires connecting the meter to my mains replaced immediately as to avoid any hazard/disaster.

In the event of my undertaking such repairs myself I leave myself open to charges of tampering.

While both engineers agreed it was their job, neither agreed to undertake the work.

Kindly have this matter examined and rectified early, as this is a potential disaster waiting to happen.

Thanking you,

Consumer No. [protected].