Calcutta Electric Supply Corporation [CESC] — Resolution of Complaint number[protected],14215092,921586 and[protected]

Dear Team,
Every month when the person came in to take reading he told that name is not reflecting so as to take the consumed units, now this is high time in a row.
Also we are consuming the units and presently consumed units is 700+. we are also receiving the bills with Zero amount which is not OK.

I went to North regional office during lockdown and show them the meter screen shot, they send a bill of INR 5000/- and told it will be Ok, but it didnt.
Even today also when the person came same issue

We are suffering from last 8 months and even after follow up no solution.