Calcutta Electric Supply Corporation [CESC] — Undue surge in CESC Electricity bill for April 2017 Rs.2540.00 inconsistent with history of energy consumed in current 6 months

Address:Kolkata, West Bengal, 700075
Website:We are resident consumer:Dr.Debasish Paul,135,Santoshpur Avenue,LP-132/7/3/13,Kolkata-700075

My consumer no.[protected]& customer id:[protected] under cesc, south regional office, 6 mandeville gardens, kolkata-19. As per your records of current months consumption since units consumed in november2016 : 161, december2016 :130, january2017:136, february2017:172, march2017:125 only. Hence we paid in last bill rs.810.00.
How as it is reported in the sms received on 14.05.2017 electricity bill for 04/17 becomes rs.2540 (Net) i. E almost above three times more?
In the month of january 2017 we received an sms, that our analog meter will be updated to digital meter, but this has not yet been done. It is our apprehension that old meter is malfunctioning and so we are unduly charged. Why we should be bearing the burnt of cesc defective meter?
We demand rationalisation of current bill and no further delay in installation of digital meter. A probe on site of misuse of our connection by anyone is solicited.
Moreover connection of our apartment by a temporary tube externally hanging from wall instead of bona fide under ground lay out from cesc public supply underground cable is devoid of proper earthing and in several ac mains plugs earth point being energized are burning out our valuable instruments, - please lay out underground cable restoring proper earthing. The 16 flat apartment may catch fire anyday otherwise causing loss of life and every belongings in flats. Sos. Dr. Debasish paul
Was this information helpful?
No (0)
Yes (0)
Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Calcutta Electric Supply Corporation [CESC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    24%
    Complaints
    2257
    Pending
    0
    Resolved
    526
    Calcutta Electric Supply Corporation [CESC] Phone
    +91 22 2225 9157
    +91 22 2560 4049
    +91 22 2225 9156
    Calcutta Electric Supply Corporation [CESC] Address
    CESC House, Chowringhee Square, Kolkata, West Bengal, India - 700001
    View all Calcutta Electric Supply Corporation [CESC] contact information