Calcutta Electric Supply Corporation [CESC] — Unexpectedly high bill

Address:

2/ O, R P M ROAD~AAMBAGAN~UTTARPARA

Since the ongoing of this corona from last year the electric bills are coming with unexpectedly high bills. Last year I had complained against this, but you gave the excuse of the lockdown for this pandemic situation and workers are not able to come and take the readings. This is really ridiculous. Your billing system is also ridiculous, which increases with increasing number of consumed units. So your workers are not coming and you are sending bills by combining the units of six months /two months. Why we are penalised for your default.
You should decrease the value instead of increasing for this corona situation. Go back and cross-check the bills of 2019 and before. There is monetary crisis in most of the families and you are sending these high bills, which are nearly leading to heart attack.
Please do the needful so that these bills are not burdensome for us, the consumers.