Calcutta Electric Supply Corporation [CESC] — unreliable and dangerous connection: need replacement

Address:	700068
Website:	Not relevant

Plot no 45 in jodhpur park has a 3 story house.
Top floor: sunanda basu, age 84, nearly paralysed; customer no.[protected].
First floor: jayanta kumar basu, customer no.[protected]. Indrani basu, age 76, completely paralysed stay here under nurses and helpers.
Ground floor: ajoy kumar basu, cutomer no.[protected]; age 82, can walk with stick and tries to take care of the others.
A 3-phase cable connects the 3 meters to the supply pole. But only one phase is working connecting all 3 meters.
The grip switch and box are ancient, broken into parts and are assembled miraculously to provide one connection and evidently with no protection.
I am scared and need your help.
During rains, the meter room is flooded as the road in front has been raised by 3 to 4 feet and we are the silent victims of state atrocity.
I hope that i have made my case clear.
My request: please do the needful without any waste of time.
Last week the connection failed; today again it stopped (Doc.[protected]).
My plea is on humanitarian grounds. Two critically ill under care of a semi-invalid demand some consideration even from the most ruthless. And cesc is not that.
A. K. Basu
Mob. [protected]