[Resolved]  Calcutta Electric Supply Corporation [CESC] — Wrong Meter Reading found and overcharged

Address:Liluah

Ref: Our Consumer No. [protected]; Customer ID: [protected]

The electricity bill received for the month of January, 2022 of Rs. 5090/- which is wrongly charged, After physical verification of Meter Reading found 15370 KW/h as on dated[protected]. But in the mentioned CESC Bill the Present Meter Reading shows 15725. Please clear this Human Error found in the bill generation.

Looking for your kind support at the earliest.
+1 photos
Was this information helpful?
No (1)
Yes (0)
Mar 25, 2022
Complaint marked as Resolved 
Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
Verified Support
Feb 22, 2022
Calcutta Electric Supply Corporation [CESC] Customer Care's response
Dear Valued Customer,

Consumer No. [protected]

Refer conversation with our executive, this is to inform you that we have arranged to recast the bill under complaint .

Thanks,
CESC Limited
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Calcutta Electric Supply Corporation [CESC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    24%
    Complaints
    2256
    Pending
    0
    Resolved
    526
    Calcutta Electric Supply Corporation [CESC] Phone
    +91 22 2225 9157
    +91 22 2560 4049
    +91 22 2225 9156
    Calcutta Electric Supply Corporation [CESC] Address
    CESC House, Chowringhee Square, Kolkata, West Bengal, India - 700001
    View all Calcutta Electric Supply Corporation [CESC] contact information