Calcutta Medical Research Institute — forced retention in icu to cheat patient and insurance

Address:Mominpur, DH ROAD, Kolkata, West Bengal

Dear sir/madam,

I have not received any response to my mails & follow-ups to cmri, kolkata. Is this irresponsible attitude across the board in this hospital? If i do not receive response to this 3rd reminder, i will have to escalate this irresponsible behaviour & culture.

Theyhave raised a bill of rs. 1.54 lacs to insurance tpa which has been submitted at 12:52pm inspite of hundreds of follow ups by physically visiting your icu & pac since yesterday morning. Another example of dereliction of duty. We have requested you umpteen number of times since 3oct to move the patient from icu to normal eligible bed/ward but you have continuously ignored the request & forced the patient to stay in icu when we have been requesting you against it.

You are hereby once again requested to remove all the icu & its associated charges from the bill from 3oct onwards, regenerate the bill & resubmit it asap for discharge. This needs to be done immediately & patient discharged immediately.

Any further delinquencies in response will have full liability on you with no payment option from patient's side since it's a delay & dereliction from your side.

Partho kayal
S/o kartick chandra kayal - patient
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    Mominpur, DH ROAD, Kolkata
    West Bengal
    India
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