Calcutta State Transport Corporation — Bus conductor of S9 ( 7.30 FROM KARUNAMOYI, 7.12.20)

I don't have any changes except 500. The bus conductor said if he would Know it he will not let me get into the bus.
Then he returned Rs 430 at such time where I had get down from the.. n he combined 10rs, 50 rs n 2 rs coins for 500 change!!!
I want immediate action against this