Calcutta State Transport Corporation — inhuman behaviour of driver

Address:

Kolkata, West Bengal

I was on board a 7A route bus 24/5/2018 at about 11.34 hour. Boarded at sarsuna and got off at esplanade mayo road (copy of bus ticket no 02132 attached, bus no WB04C9958) .
The driver seemed so busy that he didn't care to pickup and drop passengers at proper stops. And the most inhuman case was that a lady aged around 70 was to get off the bus at behala 14 no bus stand but she was dropped at next stop i.e. at behala Thana bus stop that too after repeated requests. Not only that, the driver stopped the bus on the right side of the lane and made her get off the bus in the middle of the road forcing her to negotiate her way through all those running cars which is, MY GOD, so dangerous.

I took a photo of the driver, but I don't want to defame him publicly. Hence I request to the cstc authority to take necessary step to stop such menace and ensure commuters' safety.

Thanks
Biswajit