Calicut University — I dint get degree certificate

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I didn't get a certificate

Respected sir,
Iam a student of calicut university REG NO:(CRANASYR36) year of batch 2016.[protected]i had appied for my degree certificate with payment fees -815 challan no:[protected].but i have not recieved my certificate yet. I tried to contact university number in several time but did not get a call. I need the degree original certificate if i want to apply for my PG certificate. I kindly request that my certificate be issued as soon as possible