Canara Bank — about failed transaction amount not refunded after passing 3 week.

Sir, my name is hemant kumar. I was pay 16673 rs. On 8th march 2020 in yatra.com acount. But the transaction was failed and the amount was deducted from my account. It is not refunded to me yet after 22 days left. I also complained in my canara bank branch my account number is[protected]. And my mobile number which is registered in the branch is [protected].