Canara Bank — abuse of women customer

Address:560097
Website:canarabank.com

Dear officials,

This is to bring your notice the abuse and the way canara bank, vidyaranyapura (Cnrb0002615) behaves with customer..

I had come to the bank with a query that i need locker to be opened along with a/c. The manager agreed and requested me to submit the form.
I have submitted a/c opening form as requested by the branch on 29/oct/2018 along with request to have atm, cheque book and locker.

I spoke to the employee responsible for the locker ms/mrs. Shwetha, who showed me the locker which is available and also asked me the locker costs 4700+gst.
Shwetha requested me to bring e-stamp paper of rs.200 along with my pictures on saturday, as the bank will be little free on saturday.

Today 03/nov i came with the e-stamp paper and now she says the locker is being assigned to someone who is personal to her/manager and is not available now.
When i request her for another locker which is available, she refuses to let me know and says that would have been assigned to people closer to manager, but the status wont be updated in the system.

The manager is not available in the branch, when i request who should be contacted when manager is not available, her response is no one.

There is another person sitting next to ms. Shwetha, who abused me for not talking in kannada. I do not understand kananada. He said u eat kannada food, kannada water but cannot speak in kannada etc. Abusing me a lady customer who cannot speak kannada is not acceptable and i do not expect this behavior from cananra bank.

I request you to kindly check the officials of this branch, not to abuse lady customers, not to show favoritism in allocating locker.

Thank you!
Was this information helpful?
No (0)
Yes (0)
Canara Bank customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Canara Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    13%
    Complaints
    5258
    Pending
    0
    Resolved
    663
    Canara Bank Phone
    +91 80 2222 1581 [Head Office]
    +91 80 2222 0491 [Head Office]
    +91 80 2222 0490 [Head Office]
    Canara Bank Address
    Canara Bank, Head Office, 112, J.C. Road, Bangalore, Karnataka, India - 560002
    View all Canara Bank contact information