Canara Bank — Abusive language

Address:

Near shiv chowk, Roorkee road , MUZAFFARNAGAR

City- Muzaffarnagar
Branch- roorkee road 2194

Sir madam
My name is mohit verma
I have saving and current account in canara bank my family members also have many bank accounts in the same branch.
Yesterday i need to withdrow from my saving account as one of my relatives badly need some money for his daughter who is facing some medical issues.
I traveled from their house to bank 8 minutes before 2pm the door were closed i asked security guard "Sanjeev kumar" to open the gate i need withdrow and it is not the time to lunch break
But he abused me and deny to open the by saying that we have our own rules and you can do whatever you want.
I asked him to talk to branch manager but he was moving here and there to waste my time
I asked manager name he said come tommorow he is not available now
He said his name manager name is Rajkumar
Along with manager all the staff was there on their desk but no one intrrupt him to use abusive language.

I request you to look into it.
Thankyou