Canara Bank — Account debited cash not dispensed from atm

123sm

from Bengaluru, Karnataka

Apr 7, 2022

Address:

ELECTRONIC CITY BANGALORE

Sir/Madam,

I am Sharadamma, having a savings account with SBI (Account Number)-[protected].
I came across a issue with respect to the ATM- Time 8:00 pm, i tried to withdraw 10000 from the ATM but i did not received the amount, i also raised a complaint with SBI with Case id[protected] dated 16/3/2022 and case id 89667545 dated 24/3/2022 for not receiving the amount. My account is debited but cash was not dispensed from the ATM.
On 5th April 2022 i got the reply from SBI stating that the case is closed considering the transaction was successful as per canara bank records. But the transaction was not successful as I did not receive the amount.

I request you to please look into the matter.

Thanks and Regards,

Sharadamma
SBI ACCOUNT NUMBER-[protected]
2nd Cross, Pragathi Nagar,
Chikkathogur Gate,
Electronic City
Bangalore

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Canara Bank customer support has been notified about the posted complaint.

Apr 08, 2022

Updated by 123sm I came across a issue with respect to the ATM-0888WS14-NFS-CAN- dated 5th March 2022 Time 8:00 pm,

Apr 20, 2022

Updated by 123sm My issue is still not resolved, just i got a email from [protected]@consumercomplaints.in- from canara bank with customer care phone number, i did not got a call from canara bank. From past 10 days myself waiting my issue not resolved.