Canara Bank — amazon prime

This is regarding about the refund which is still pending to be credited to my canara bank account.
Amazon prime has iniatiated an refund amount of 999/- which was processed on 22.04.2020
The reference number for the same is [protected]. They said it would just take 4 business day
It's been more than a week.
Kindly do the needful
I need to file a charge dispute
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